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Posted: 10/16/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare operations management, including clinician licensing, credentialing, and onboarding processes. Proven ability to lead clinical teams, manage operational budgets, and utilize data-driven decision-making in a telehealth environment.
Highest-signal resume keywords
Healthcare Operations ManagementClinician Licensing And CredentialingTelehealth Capacity PlanningOnboarding And Quality Assurance ProgramsData-Driven Decision Making
About the role
Key responsibilities & impact- Run the operating engine behind Lifeforce's national proactive care delivery model
- Own clinician licensing, credentialing, onboarding, scheduling, support, and quality review operations
- Lead Clinical Operations, Clinical Onboarding & Enablement, Credentialing & Licensing, and Clinical Quality Assurance teams
- Plan clinician capacity against member demand state by state
- Own clinician scheduling across telehealth, nurse services, and physical longevity centers
- Track utilization, panel concentration, and access metrics
- Own the clinician pipeline from offer through licensure, credentialing, onboarding, training, and ramp to full schedule
- Build licensure and DEA strategies
- Operate the clinical QA program and clinician performance management process
- Own the clinical SOP lifecycle and change management
- Manage the clinical operations tool stack and vendors
- Build clinician and clinical operations scorecards and reporting
- Hire, develop, and lead managers and team leads
- Partner with clinical, recruiting, customer experience, pharmacy operations, product, and franchise operations teams
- Own the clinical operations budget and headcount plan
Requirements
What you’ll need- 8+ years in healthcare operations, including 3+ years leading managers
- Experience in direct-to-consumer telehealth, or in longevity, concierge, or preventive medicine
- Experience scaling a clinician network through fast growth at a telehealth company, multi-site provider group, or similar organization
- Hands-on experience with clinician capacity planning, scheduling, or workforce management
- Working knowledge of multi-state licensure and credentialing, and how they gate clinician supply
- Experience building and running onboarding, QA, or SOP programs that held up as volume grew
- Comfortable with data: defining metrics, building reporting with analytics partners, and using it to make decisions
- Credibility with physicians and advanced practice clinicians as a non-clinical leader
- Clear written and verbal communication
- Self-directed and effective in a fully remote environment
- Advanced degree or equivalent experience
- Experience in strategy or consulting and hands-on operational roles
- Experience with multi-site or franchise healthcare operations
- Experience running an independent contractor (1099) clinician model
- Experience with Healthie, Rippit, Guru, or similar tools
- Experience introducing automation or AI tools into clinical operations workflows
Benefits
Comp & perks- Remote working environment
- Company-provided computer and other required equipment
- Generous benefits package including Healthcare, Dental, Vision, and Life Insurance
- Complimentary Lifeforce Membership for Full Time Employees
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinician SchedulingWorkforce ManagementMulti-State LicensureQuality AssuranceSOP DevelopmentPerformance ManagementCapacity PlanningOperational StrategyAutomation ImplementationAnalytics Reporting
Soft Skills
Clear CommunicationSelf-DirectedLeadershipCollaborationCredibility With Clinicians
Tools & Technologies
HealthieRippitGuruClinical Operations ToolsData Analytics Tools
Certifications & Qualifications
Advanced Degree
Industry Keywords
TelehealthConcierge MedicinePreventive MedicineClinical OperationsIndependent Contractor Model