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Manager, Clinical Operations, Healthcare Consulting
RSM US LLPCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare operations, clinical leadership, and performance improvement, with a strong ability to manage multidisciplinary teams and translate operational assessments into actionable recommendations. Proficient in developing executive presentations and managing client relationships within complex healthcare environments.
Highest-signal resume keywords
Healthcare Operations ManagementPerformance ImprovementProject ManagementExecutive CommunicationOperational Assessment
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Support Clinical Operations leadership across client engagements, proposals, and practice priorities
- Lead and support operational assessments across hospital, ambulatory, and other healthcare settings
- Manage clinical operations and performance improvement workstreams focused on cost, quality, workforce, productivity, throughput, revenue, and operating performance
- Conduct client interviews, current-state assessments, workflow analysis, data review, and benchmarking
- Translate assessment findings into actionable recommendations and implementation plans
- Develop executive presentations, assessment findings, implementation roadmaps, operating models, and performance improvement plans
- Provide day-to-day project leadership, including workplan management, issue resolution, team coordination, milestone tracking, and executive communications
- Work with client executives, clinical leaders, physicians, nursing leaders, operational leaders, and other stakeholders
- Support RFP responses, proposals, scopes of work, presentations, and business development
- Assist with engagement scoping, methodology development, resource estimation, and subject matter resource identification
- Coordinate multidisciplinary teams and leverage firm expertise
- Review project work products for quality, consistency, accuracy, and executive readiness
- Support implementation of operational changes, change management, and performance monitoring
- Develop relationships with existing and prospective clients
- Contribute to methodologies, tools, playbooks, thought leadership, and new service offerings
- Represent the Clinical Operations practice in internal meetings and client discussions
- Identify opportunities to expand client relationships through appropriate RSM capabilities
Requirements
What you’ll need- Bachelor’s degree
- 7+ years of progressive healthcare experience, including healthcare operations, clinical leadership, performance improvement, or healthcare consulting
- Experience working within hospitals, health systems, ambulatory operations, or other complex healthcare delivery environments
- Demonstrated experience leading projects, workstreams, or multidisciplinary teams
- Strong understanding of healthcare clinical operations and relationships among quality, workforce, productivity, cost, revenue, and patient experience
- Experience conducting operational assessments and translating findings into actionable recommendations
- Strong executive communication, presentation, analytical, and problem-solving skills
- Ability to independently manage multiple priorities in a fast-paced consulting environment
- Experience developing executive-level PowerPoint presentations and client deliverables
- Proficiency in Microsoft Excel, Word, PowerPoint, and Copilot
- Knowledge of Google Smart Sheets, Tableau, and Power BI
- Ability to travel based on client and engagement needs
- RN or other healthcare professional credential strongly preferred
- Master’s degree in nursing, healthcare administration, business administration, or related field preferred
- Prior clinical leadership experience preferred
- Healthcare consulting experience preferred
- Experience with margin improvement, workforce optimization, patient throughput, service-line optimization, clinical transformation, or healthcare supply chain preferred
- Project management, Lean, Six Sigma, FACHE, NEA-BC, PMP, or other relevant professional certification preferred
- Experience supporting proposals, RFP responses, and development of new healthcare consulting opportunities preferred
Benefits
Comp & perks- Competitive benefits and compensation package
- Hybrid workstyle with in-person connection and flexibility
- Discretionary bonus based on firm and individual performance
- Reasonable accommodation for applicants with disabilities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Healthcare ConsultingClinical LeadershipOperational AssessmentsData AnalysisWorkflow AnalysisMargin ImprovementWorkforce OptimizationService-Line OptimizationClinical TransformationHealthcare Supply Chain
Soft Skills
Problem-SolvingAnalytical SkillsTeam CoordinationIssue ResolutionRelationship Building
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft PowerPointGoogle Smart SheetsTableauPower BICopilot
Certifications & Qualifications
RNFACHENEA-BCPMP
Industry Keywords
Healthcare DeliveryClinical OperationsAmbulatory OperationsHospital OperationsClient EngagementRFP ResponsesBusiness DevelopmentChange ManagementPerformance MonitoringHealthcare Administration