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Luminare HealthCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in COBRA administration, including compliance with COBRA laws and regulations, while effectively managing client benefits and coordinating with third-party vendors. Proficient in data management and reporting, ensuring accuracy and integrity in COBRA processes and documentation.
Highest-signal resume keywords
COBRA AdministrationFMLA CoordinationData Integrity ManagementClient ReportingProblem-Solving
About the role
Key responsibilities & impact- Manage COBRA administration for high-complexity clients and their employees’ COBRA benefits, FMLA, retirees and LOA programs
- Create monthly disbursement reports and release COBRA premiums to clients through Accounting
- Post live checks and lockbox deposit checks daily
- Generate daily credit card payment audits
- Process monthly and off-cycle refunds
- Process ACH forms and recurring credit card payment forms
- Prepare daily balancing sheets and maintain COBRA database data integrity
- Analyze group renewals, off-anniversary and termination requests
- Input and quality-review renewal and new-client rates
- Review Client Change Request Forms for COBRA impact
- Participate in implementation calls as the COBRA representative
- Gather required COBRA information and create new COBRA groups in the database
- Process COBRA continuation paperwork, invoicing and account maintenance
- Process COBRA qualifying events and audit keyed notifications daily
- Fulfill COBRA documentation while adhering to PHI guidelines
- Coordinate group data activities for COBRA administration, retiree benefits and company leave programs
- Maintain organized enrollment, termination and change files
- Research eligibility, plan, account and system inconsistencies and suggest corrective actions
- Run daily database processing
- Collaborate with Compliance on COBRA, Medicare and SSDI inquiries
- Coordinate with third-party vendors and administrators to update benefits and coverage
- Provide client membership reporting
- Answer overflow COBRA calls and respond to COBRA emails within turnaround standards
- Maintain quality standards and meet Department of Labor COBRA regulations
- Prepare and maintain COBRA policy and procedure documentation
- Train new and existing employees
- Perform other assigned duties
Requirements
What you’ll need- High school diploma or GED equivalent
- 3+ years with COBRA, FMLA, LOA and retiree administration/coordination experience
- 3+ years experience with COBRA EAS & PowerStepp
- Knowledge of various types of Federal, State and Company leave programs
- Understanding of administration system processes, including premium administration, eligibility, claims, billing, commissions, reporting and premium administration
- Customer service experience in a professional setting
- Knowledge of Microsoft Excel, Word and Outlook
- Strong problem-solving ability
- Strong organizational skills allowing for multi-tasking
- Excellent interpersonal skills
- Positive attitude and willingness to learn
- JD Edwards preferred
- In-depth knowledge of COBRA laws, HIPAA portability and eligibility laws preferred
- Knowledge of Social Security & Medicare law preferred
Benefits
Comp & perks- Thoughtful development opportunities
- Health and wellness benefits
- 401(k) savings plan
- Pension plan
- Paid time off
- Paid parental leave
- Disability insurance
- Supplemental life insurance
- Employee assistance program
- Paid holidays
- Tuition reimbursement
- Other incentives
- Annual incentive bonus plan
- Remote work arrangement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
COBRA EASPowerSteppPremium AdministrationEligibility ProcessingClaims ManagementBillingReportingMicrosoft ExcelMicrosoft WordMicrosoft Outlook
Soft Skills
Organizational SkillsInterpersonal SkillsCustomer ServicePositive AttitudeWillingness to Learn
Tools & Technologies
JD Edwards
Industry Keywords
COBRA LawsHIPAA PortabilityEligibility LawsSocial Security LawMedicare Law