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American ExpressPosted 10/20/2026full-timeNew York City • New York • United StatesSenior💰 $78,000 - $124,750 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational risk management, including the ability to analyze data, identify trends, and implement effective risk management frameworks. Proficient in project management and communication, facilitating collaboration across business units to ensure regulatory adherence and process governance.
Highest-signal resume keywords
Operational Risk ManagementProject ManagementData AnalysisProcess GovernanceRegulatory Compliance
About the role
Key responsibilities & impact- Support the day-to-day internal and external exam management process, including data request compilation, action implementation, and regulatory adherence
- Coordinate and maintain centralized oversight of exams, including milestones, deliverables, requests, action plans, and issue remediation activities
- Maintain exam data repositories and reporting tools through data collection, validation, quality assurance, and ongoing updates
- Support control-to-risk and control-to-exam linkage analysis to identify coverage gaps, overlapping assurance activities, and opportunities to strengthen the control environment and improve exam readiness
- Support operational risk management execution plans within the business unit, including business-unit-specific guidelines and project plans
- Assist in implementing portions of the operational risk framework to enable effective risk management and decision-making
- Help develop business-unit-specific procedures and additional standards, including escalation protocols
- Facilitate understanding and use of risk governance framework basics across business units through regular communication
- Review processes to monitor integration of regulatory changes and updates into the Operational Risk framework and training materials
- Support sharing insights, better practices, and themes across the enterprise
Requirements
What you’ll need- 2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)
- Understanding of critical operational risk management lifecycle activities
- Project management, communication, and interpersonal skills
- Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
- Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
- Bachelor's Degree in Finance, Business, Risk Mgmt., or related field is preferred
- Advanced degrees (e.g., MBA, MSc) or certifications are advantageous
- Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational Risk Management LifecycleData CollectionQuality AssuranceRisk Governance FrameworkIssue RemediationAction Plan DevelopmentRegulatory Changes IntegrationRisk Scenario EvaluationTrend Identification
Soft Skills
CommunicationInterpersonal SkillsAnalytical SkillsProblem-Solving
Tools & Technologies
Reporting ToolsData Repositories
Certifications & Qualifications
MBAMSc
Industry Keywords
Risk ManagementInternal AuditOperational StandardsBusiness Unit Guidelines