McKesson

General Counsel

• Provide practical, risk-based legal advice on healthcare regulatory and compliance matters
• Support regulatory risk assessments, audits, investigations, monitoring activities, and corrective action initiatives
• Partner with Compliance and business teams to identify, assess, and help mitigate regulatory and compliance risks
• Draft and review policies, procedures, training materials, compliance guidance, and other regulatory-related documents
• Collaborate with Legal, Compliance, Quality, Regulatory Affairs, Operations, and business stakeholders
• Monitor legal and regulatory developments and translate evolving requirements into actionable guidance
• Manage multiple priorities and adapt to changing business needs in a fast-paced, highly regulated environment
• Report to the Managing Principal Counsel, Technology, Risk & People
• Help build scalable compliance processes and support the growth of a newly independent healthcare organization

Senior Counsel, Regulatory Compliance

Director

• Lead a team of senior account leaders serving biopharmaceutical manufacturers across oncology, rare disease, and specialty therapies
• Own executive-level relationships with strategic manufacturer partners
• Drive client satisfaction, program growth, launch excellence, retention, and long-term strategic alignment
• Advise senior biopharma leaders on commercialization strategy, market access, patient support programs, specialty pharmacy operations, launch planning, network strategy, analytics, and innovation
• Serve as executive escalation point for key client relationships
• Identify opportunities, risks, and market shifts affecting client success
• Serve as executive sponsor for a portfolio of strategic manufacturer partnerships
• Establish relationships with executives, brand teams, market access leaders, commercial leadership, and cross-functional stakeholders
• Lead strategic account planning focused on growth, performance optimization, patient outcomes, and retention
• Oversee executive business reviews, strategic planning sessions, launch governance meetings, and performance discussions
• Directly lead and develop strategic account leaders
• Establish performance expectations, coaching plans, development opportunities, and succession planning
• Foster accountability, collaboration, innovation, and continuous improvement
• Support cross-functional alignment across operations, implementation, provider engagement, quality, analytics, patient services, technology, and business development
• Provide executive consultation on specialty pharmacy strategy, commercialization planning, patient support services, network design, market access, and launch execution
• Partner with manufacturers on product launches, new indications, line extensions, and lifecycle management
• Leverage organizational and enterprise capabilities to drive market uptake, patient access, and provider satisfaction
• Serve as an industry expert and thought leader on specialty pharmacy, oncology, rare disease, payer dynamics, reimbursement trends, patient support innovation, and market conditions
• Represent the organization at conferences, advisory boards, client meetings, and executive forums
• Anticipate and mitigate risks affecting client satisfaction, patient experience, operational performance, or business growth
• Lead executive-level issue resolution for high-priority client concerns
• Develop mitigation strategies and action plans for market changes, competitive pressures, performance challenges, or regulatory developments
• Ensure transparent communication with internal leadership and external stakeholders
• Travel for client meetings, industry conferences, leadership meetings, and strategic planning sessions

Senior Director – Industry Relations

• Serve as the company’s lead legal advisor on labor, employment, employee benefits, and executive compensation matters
• Provide strategic, risk-based counsel on complex and high-profile workforce issues, organizational changes, executive matters, and enterprise initiatives
• Lead legal support for enterprise-wide workforce, benefits, and executive compensation initiatives
• Design and implement scalable legal, compliance, and governance frameworks
• Partner across legal functions to develop coordinated enterprise risk management strategies
• Draft or comment on HR, employment, and benefits-related agreements, policies, and guidelines
• Partner with HR, business leaders, and cross-functional leaders to identify and manage legal risks
• Develop practical, preventative solutions
• Manage outside counsel, including budgeting, scope management, and work-product review
• Anticipate legal and regulatory developments and lead proactive compliance and risk-mitigation initiatives
• Serve as a strategic thought partner to senior Human Resources, Finance, Compensation, and business leaders
• Report to the Managing Principal Counsel, Technology, Risk & People

Lead Counsel, Employment, Benefits & Executive Compensation

Analyst

• Facilitate contracting for SCRI vendors utilized by SCRI-managed sites
• Review, reconcile, and process SCRI vendor invoices for accurate and timely payment
• Review HCFA/UB vendor claim forms for payment
• Work with high-volume vendors to transition to data file submission and establish an appropriate cadence
• Review and understand vendor contracts to ensure accurate invoice payment and address vendor payment expectations
• Review and understand coverage analysis documents to determine Research versus Standard of Care and reimbursement impact
• Serve as a liaison between vendors, internal departments, and sponsors to resolve billing discrepancies
• Support reimbursement workflows and maintain financial integrity across the vendor payment lifecycle
• Perform other duties as assigned

Payment Reimbursement Analyst

• Reconcile clinical trial receivables to ensure accurate and timely final billing to pharmaceutical companies
• Reconcile Sarah Cannon financial study data across multiple sources
• Review and interpret contracts and budgets
• Work with operations and other departments to resolve variances
• Respond to information requests from Corporate, Internal Audit, Operations, and Management
• Analyze contracted revenue triggers to determine reimbursement eligibility
• Ensure processing and reporting deadlines are consistently achieved
• Perform other duties as assigned

Reconciliation Analyst

Customer Support

• Serve as the primary point of contact for customers through inbound calls, emails, and Salesforce cases
• Process customer orders, including order entry, tracking, shipment inquiries, delivery updates, and return request initiation
• Manage and resolve customer issues, account inquiries, and Salesforce cases within established SLAs
• Support customer account maintenance, including new account setup and account updates
• Coordinate with internal partners to resolve account restrictions or licensing requirements
• Collaborate with Finance, Master Data, Collections, and other internal teams
• Research and track shipments, monitor order progress, run assigned reports, and communicate updates
• Escalate complex inquiries while maintaining ownership of the customer experience
• Participate in team meetings, coaching sessions, training programs, and continuous improvement initiatives
• Complete special projects and additional responsibilities as assigned by leadership

Customer Service Representative

Product Manager

• Support product leadership in defining and prioritizing features, epics, and user stories for pharmacy network products.
• Research industry and market developments and contribute research insights.
• Collaborate with engineering, design, and cross-functional teams to translate product requirements into technical specifications and user experiences.
• Participate in agile development processes, including stand-ups, sprint planning, and retrospectives.
• Identify conflicting initiatives, escalate issues, and contribute to prioritization.
• Assess product needs, monitor and analyze product performance metrics, and identify areas for improvement.
• Assist in developing and executing go-to-market strategies, including internal training and external communication.
• Create, maintain, and refine technical documentation, release notes, user guides, and process materials.
• Translate complex technical concepts into accessible content for varied audiences.
• Serve as a subject matter expert for assigned product areas and support sales, marketing, and customer success teams.
• Participate in customer conversations and contribute to MVP product recommendations.
• Articulate delivered value and contribute to P&L decisions.
• Contribute to the product roadmap, strategy, and value proposition for the Pharmacy Network Solutions portfolio.

Senior Associate Product Manager – Pharmacy Solutions

• Support senior product leadership in defining and prioritizing features, epics, and user stories for pharmacy network products
• Conduct industry and market research and contribute research insights
• Collaborate with engineering, design, and cross-functional teams to translate product requirements into technical specifications and user experiences
• Participate in agile development processes, including stand-ups, sprint planning, and retrospectives
• Identify conflicting initiatives, escalate issues, and contribute to prioritization
• Assess product needs, monitor and analyze product performance metrics, identify improvement areas, and inform product iterations
• Assist in developing and executing go-to-market strategies, including internal training and external communication
• Create, maintain, and refine technical documentation, release notes, user guides, and process materials
• Translate complex technical concepts into accurate, accessible content for varied audiences
• Serve as a subject matter expert for assigned product areas and support sales, marketing, and customer success teams
• Participate in customer conversations to understand opportunities and contribute to MVP product recommendations
• Articulate delivered value and contribute to P&L and/or P&L decisions
• Contribute to the product roadmap and strategy, including value proposition development, for the Pharmacy Network Solutions portfolio

General

• Own the delivery roadmap for all 3PL digital transformation workstreams, managing milestones, risks, and cross-functional coordination
• Drive automation of low-complexity inbound volume across 3PL channels
• Coordinate with Digital Strategy Specialists to deploy solutions
• Manage operational stakeholder relationships and secure commitment to workflow changes and adoption
• Track and report progress and KPIs for 3PL workstreams
• Partner with external vendors on build requirements, delivery schedules, and solution acceptance
• Identify and resolve cross-functional blockers between Digital Strategy and 3PL operational partners
• Apply business process improvement methods to identify automation opportunities and recommend workflow enhancements

Strategic Delivery Lead, 3PL

Designer

• Coordinate eCRF development, EDC workflows, and system requirements for clinical research studies
• Design, analyze, and optimize EDC tools, including forms, dictionaries, logic, reports, derivations, and custom functions
• Develop OpenClinica workflows, SOPs, user guides, and standardized templates to support chart review and data abstraction
• Serve as a subject matter expert in clinical data collection, unstructured data variables, and data quality expectations
• Support AI-enabled tools and automation for data review, anomaly detection, query prioritization, trend identification, and workflow optimization
• Ensure AI-supported outputs are documented, validated, reviewed appropriately, and used with human oversight
• Partner with study teams, users, vendors, and cross-functional stakeholders to align workflows with project scope, timelines, quality standards, performance expectations, and risk considerations
• Manage multiple priorities with strong attention to detail and problem-solving skills

Clinical Database Specialist – eCRF Design

Research Scientist

• Provide scientific and research expertise across multiple concurrent observational and real-world oncology research projects
• Lead development and refinement of scientific protocols, including statistical analysis sections
• Define study data requirements using real-world data sources and feasibility assessments
• Serve as scientific point of contact for project sponsors and cross-functional teams
• Attend client meetings and support discussions of research methods, results, and interpretation
• Evaluate complex research questions from internal and external stakeholders
• Collaborate with abstraction and biostatistics teams on data collection, eCRFs, and data specifications
• Prepare client-ready deliverables, including final reports, presentations, and summaries of analytic findings
• Review and interpret statistical analysis results to assess data quality and support evidence-based conclusions
• Complete regulatory and compliance documents
• Support amendments and proposals for new research opportunities

Senior Observational Research Scientist – Oncology

• Provide scientific and research expertise across multiple concurrent real-world oncology research projects
• Lead development and refinement of scientific protocols, including statistical analysis sections
• Serve as scientific point of contact for project sponsors and cross-functional teams
• Attend client meetings and support discussions of research methods, results, and interpretation
• Evaluate complex research questions from internal and external stakeholders
• Apply real-world data expertise to define study data requirements and support data collection
• Collaborate with abstraction and biostatistics teams on eCRFs and data specifications
• Prepare client-ready deliverables, including final reports, presentations, and summaries of analytic findings
• Review and interpret statistical analysis results to assess data quality and develop evidence-based conclusions
• Complete regulatory and compliance documents
• Support amendments and proposals for new research opportunities

Manager

• Manage an assigned territory supporting reimbursement and patient services for a specific drug
• Assist with Benefit Investigation, Prior Authorization, Claims Assistance, and Appeals
• Educate physician offices on payer landscapes and available services through remote interaction and on-site training
• Build relationships with physician offices and manufacturer representatives
• Collaborate with internal program hub support services to meet customer needs
• Arrange site visits, manufacturer trainings, and educational training venues
• Provide on-site and on-demand education, including Lunch and Learns or Dinner presentations
• Conduct approximately 15 on-site/virtual office interactions per week and document them in the FRM CRM
• Educate on benefit investigation, prior authorization, support center services, Medicare and commercial coverage, and patient communication streams
• Provide reimbursement support for case management, billing and coding updates, claims submission, specialty pharmacy, medical benefit interpretation, medical necessity, claims and appeals, co-pay assistance, and patient assistance programs
• Collaborate with case managers on approximately four cases per month and handle escalations as needed
• Set up appointments, complete outbound calls to targeted offices, and assist with backlog casework
• Interface with physicians and manufacturer representatives to exchange patient- and provider-specific information
• Monitor physician and manufacturer representative program performance using CRM dashboards and reporting
• Research and compile provider/manufacturer representative information and create facility databases in the FRM CRM

Field Reimbursement Manager

• Manage an assigned territory supporting reimbursement and patient services for a specific drug
• Provide assistance with Benefit Investigation, Prior Authorization, Claims Assistance, and Appeals
• Educate physician offices on payer landscapes and available services through remote interaction and on-site training
• Build relationships with physician offices and manufacturer representatives
• Provide on-site and on-demand education, including Lunch and Learns or Dinner presentations
• Conduct approximately 15 on-site/virtual office interactions per week and document them in the FRM CRM
• Educate on benefit investigation, prior authorization, support center services, Medicare and commercial coverage, and patient communication streams
• Provide reimbursement support for case management, billing and coding updates, claims submission, specialty pharmacy, medical benefit interpretation, medical necessity, claims and appeals, and assistance programs
• Collaborate with case managers approximately four times per month and handle escalations as needed
• Set appointments, complete outbound calls to targeted offices, assist with backlog casework, and perform day-to-day in-office work
• Interface with physicians and manufacturer representatives to exchange patient- and provider-specific information
• Monitor program and territory performance using FRM CRM dashboards and quarterly reporting
• Research and compile provider/manufacturer representative information and create facility databases in FRM CRM
• Travel and perform project management and/or account coordination based on client expectations

Database Administrator

• Own the design, implementation, operation, and continuous evolution of PostgreSQL, SQL Server, Azure SQL, and Azure PostgreSQL Flexible Server environments across cloud and on-premises platforms
• Lead complex cloud modernization and database migration initiatives, including architecture design, migration strategy, performance validation, cutover planning, and post-migration stabilization
• Establish and maintain database standards, reference architectures, operational runbooks, governance practices, and platform roadmaps
• Design and validate highly available, resilient, and cost-efficient database solutions, including disaster recovery, backup, recovery, replication, and failover architectures
• Advance Infrastructure as Code and Database-as-Code practices through Terraform, Liquibase, and CI/CD automation
• Drive database performance, observability, and operational excellence through proactive tuning, capacity planning, monitoring, automation, and continuous improvement
• Serve as the senior technical escalation point for critical production issues, leading incident response, root cause analysis, and preventative remediation
• Partner with security, infrastructure, and application teams to implement security controls, compliance requirements, access governance, and vulnerability remediation
• Mentor engineers and DBAs, lead technical reviews, establish engineering standards, and promote knowledge sharing
• Present technical recommendations, roadmaps, risks, and architectural decisions to senior leaders and stakeholders

Senior Counsel, Regulatory Compliance

Senior Director – Industry Relations

Lead Counsel, Employment, Benefits & Executive Compensation

Payment Reimbursement Analyst

Reconciliation Analyst

Customer Service Representative

Senior Associate Product Manager – Pharmacy Solutions

Senior Associate Product Manager – Pharmacy Solutions

Strategic Delivery Lead, 3PL

Clinical Database Specialist – eCRF Design

Senior Observational Research Scientist – Oncology

Senior Observational Research Scientist – Oncology

Field Reimbursement Manager

Field Reimbursement Manager

Lead Database Administrator