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Mom's Meals | A Purfoods CompanyCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong data entry skills and analytical abilities while managing client information in a CRM system. Effectively communicates with team members and external stakeholders to resolve issues and maintain compliance.
Highest-signal resume keywords
Data Entry SkillsCRM System ManagementAnalytical SkillsVerbal And Written CommunicationProblem Solving
About the role
Key responsibilities & impact- Manage a queue of incoming documents to create new clients and update existing clients in the CRM system
- Review incoming Medical Service Authorizations and medical paperwork to create new clients, update existing clients, and close accounts as needed
- Correspond and follow up with Agency Case Managers via email, State Portal Messaging, and phone calls for action items or needed information
- Troubleshoot and resolve account issues
- Coordinate with Logistics, Customer Care, Billing, and Compliance
- Assist other departments with Intake-related inquiries
- Operate within service level agreements while maintaining accuracy for billing and compliance purposes
Requirements
What you’ll need- High school diploma or equivalent
- Basic Microsoft Office skills
- Previous Data Entry skills
- Strong analytical skills with high attention to detail and accuracy
- Ability to problem solve issues in a timely manner
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Strong verbal, written, and interpersonal communication skills
- Ability to prioritize, meet deadlines, and adjust as needed in a fast paced environment
- Ability to achieve high production and quality standards
- Ability to work effectively in both a team and individual environment
- Sincerity and passion for helping people
- Prior experience adhering to company policies and showing core values
- Must have a wired internet connection using an ethernet port. Broadband internet wired to the home is required - Cable Modem/service or Fiber Optic. No Satellite, 4/5G, or DSL circuits
- Must have a quiet workspace that is free from distraction
Benefits
Comp & perks- Weekly paychecks
- PTO
- 401k
- Full benefits package
- Referral Bonuses starting Day 1
- Benefits available after 30 days of employment
- Potential overtime
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryMicrosoft OfficeAttention To DetailAccount ManagementCompliance Adherence
Soft Skills
Interpersonal CommunicationTime ManagementTeam CollaborationAdaptabilitySincerity
Tools & Technologies
CRM SoftwareState Portal MessagingSearch Tools
Industry Keywords
Medical Service AuthorizationsClient IntakeService Level AgreementsBilling AccuracyLogistics Coordination