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Posted: 10/20/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management and performance analytics within the automotive industry, focusing on delivering actionable insights and driving client success. Proficient in consultative communication and cross-functional collaboration to align solutions with client objectives.
Highest-signal resume keywords
Customer Success ExperienceAccount ManagementPerformance Data AnalyticsConsultative Communication SkillsCross-Functional Collaboration
About the role
Key responsibilities & impact- Serve as the consistent point of contact for clients and proactively manage communications, expectations, priorities, and follow-ups
- Build trusted partnerships by understanding client goals, priorities, and business structure
- Develop a strong understanding of each client’s geographic footprint, corporate teams, and dealership operations
- Monitor client site performance across key automotive and digital KPIs
- Deliver clear, actionable performance insights through regular client meetings
- Align Motive’s solutions to client business objectives and performance goals
- Drive expansion opportunities for Motive products and additional sites within dealership groups
- Support client onboarding and ongoing adoption of Motive’s tools and workflows
- Lead application training sessions with client teams and key stakeholders
- Collaborate with the Motive Product team to share client feedback and performance insights
Requirements
What you’ll need- 3+ years of experience in customer success, account management, or consulting within the automotive industry
- Superior written and verbal communication
- Comfortable working with performance data, analytics, and reporting
- Consultative communication skills to build trust with client stakeholders
- Highly organized with the ability to manage multiple accounts and priorities
- Collaborative and comfortable working cross-functionally
- Must be a resident of the United States
Benefits
Comp & perks- Motive contributes 100% of the cost of employees' health, dental, and vision insurance premiums
- Motive covers 50% of dependents' health, dental, and vision insurance premiums
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Performance Data AnalysisReportingKPI MonitoringClient OnboardingApplication Training
Soft Skills
Superior Written CommunicationSuperior Verbal CommunicationHighly OrganizedTrust BuildingProactive Communication
Tools & Technologies
Motive ToolsDigital KPIs
Industry Keywords
Automotive IndustryClient StakeholdersDealership OperationsClient GoalsBusiness Objectives