mylight150

Backend Engineer

• Design and develop the APIs and services powering web and mobile applications
• Enhance services for collecting, processing, and making available data from meters, inverters, batteries, and charging stations
• Optimize the storage and querying of high-volume time-series data through aggregations, downsampling, and high-performance queries
• Contribute to integrations with the information system, including contracts, billing, CRM, and energy supplier and distributor data flows
• Ensure the security, traceability, and reliability of delivered services
• Participate in code reviews, architectural decisions, and technical decisions within the Backend Chapter
• Improve application test coverage, CI, and observability
• Provide Level 3 support and contribute to operational reliability
• Contribute to technical documentation and team skills development
• Work across the entire service lifecycle, from functional scoping through production deployment and monitoring in real-world conditions
• Collaborate with Product and Design teams within a multidisciplinary squad

Backend Engineer, C#/.NET

Frontend Engineer

• Design and develop interfaces for customer, partner, and internal team web portals
• Present complex business data clearly, including data related to subscriptions, billing, case tracking, and installation management
• Design and develop mobile application features aligned with web user journeys
• Contribute to maintaining and publishing the application on the App Store and Google Play Store
• Ensure a consistent user experience across web and mobile
• Lead design system initiatives based on an atomic design approach
• Promote front-end best practices across squads
• Contribute to the adoption of AI-assisted development
• Support team members and contribute to their professional growth
• Participate in code reviews and front-end guild discussions
• Improve test coverage, CI, and application observability
• Provide Level 3 support and contribute to operational reliability
• Contribute to technical documentation

Front-end and Mobile Engineer – Vue.js, Flutter

Accountant

• Manage the general accounting for one of the group’s distribution entities
• Participate in monthly closings, ensuring deadlines are met
• Support the accounting team with other tasks as needed
• Ensure the accurate allocation and coding of accounting entries
• Enter customer and supplier payments, monitor accounts, and perform account reconciliations and clearing
• Enter bank transactions and perform bank reconciliations
• Perform intercompany reconciliations
• Track fixed assets and calculate depreciation
• Perform monthly and annual closings, including accrued expenses, prepaid expenses, cut-off procedures, and account reviews
• Prepare annual balance sheet items with the Administrative and Financial Manager
• Manage monthly VAT reporting and filings
• Prepare and monitor other tax filings
• Participate in the implementation of new tools with other departments
• Carry out assignments in compliance with the group’s internal procedures

General Accountant

Financial Planning and Analysis

• Lead and ensure the reliability of accounting and financial reporting for the French entities
• Manage daily cash flow and maintain a 12-month cash flow forecast
• Coordinate external accounting firms for the European entities in Spain, Switzerland, and Romania
• Supervise general and subledger accounting for the three French entities
• Lead monthly and annual closing processes, including fast closes
• Ensure the reliability of closing files and accelerate monthly reporting
• Optimize the organization and processes of the Finance team
• Supervise tax, VAT, other taxes, and statutory obligations
• Maintain internal controls, procedures, and data quality
• Serve as the Finance subject-matter expert for Navision, Yooz, Kyriba, and Lucanet
• Drive tool enhancements, automation, and Excel macros
• Act as the Finance point of contact for business teams
• Manage a team of three accountants on a day-to-day basis and support their professional development
• Report to Xavier, Group CFO

Head of Administration and Finance

Collections

• Define and deploy the amicable collections strategy in a migration environment (reminder sequences, payment schedules, repayment plans)
• Coordinate contributions from Billing, Customer Care, and Activation to ensure the end-to-end process is reliable
• Ensure process compliance with the regulatory framework governing amicable collections from individual customers
• Monitor and improve key performance indicators (delinquency rate, DSO, amicable collections rate, doubtful receivables rate)
• Serve as the sole point of contact for the collections service provider: specifications, service levels, reporting, and performance
• Make decisions on high-stakes cases through to formal notice of default
• Work with IT to configure collections tools and automate payment reminders
• Supervise, support, and develop a Collections Officer
• Structure the function’s organization (processes, tools, portfolio allocation) and anticipate its growth in volume
• Collaborate daily with Billing, Customer Care, Activation, and IT

Collections Manager

Customer Support

• Understand and qualify incoming customer contacts by phone, email, and ticketing system
• Collect the necessary information and perform a technical diagnosis
• Determine whether issues can be resolved directly or need to be escalated
• Provide solutions tailored to customers’ needs
• Record customer requests and responses in the CRM system
• Escalate Level 3 issues to the technical teams with all necessary information
• Coordinate actions with the Energy Care, Product, and R&D/Technical teams
• Inform and reassure customers about products and services
• Support customers with installation and declaration procedures
• Contribute to the continuous improvement of processes and operations
• Escalate customer concerns in a structured manner

Technical Customer Care Representative – Customer Care

• Handle and categorize written customer inquiries (emails, forms, chat)
• Handle inbound and outbound calls
• Analyze customers’ contractual and technical situations
• Provide answers regarding billing, consumption, and the virtual battery activation process
• Ensure administrative follow-up of customer cases
• Update the CRM and internal tools
• Coordinate actions with the technical, billing, collections, and administration teams
• Contribute to the continuous improvement of processes and the knowledge base
• Work on back-office activities and calls under the supervision of the Energy Customer Care Manager

Customer Care Representative, Energy Customer Care

Data Analyst

• Collect and integrate data into billing systems
• Run billing batches and billing schedules
• Verify invoice accuracy and data consistency
• Analyze integration errors and apply the necessary corrections to data flows
• Monitor customer billing and report any potential errors
• Contribute to the continuous improvement of billing processes
• Analyze customer complaints related to billing
• Work with the Sales, Customer Service, and Accounting teams to resolve disputes
• Track cases through to complete resolution
• Provide Level 2 technical and operational support to Customer Service
• Participate in training internal stakeholders and developing their proficiency in billing processes

Data Analyst, Billing

Revenue Operations

• Own the entire revenue strategy—sales, marketing, communications, and product marketing—from definition through execution
• Lead a team of 15 to 20 people
• Define the multi-year revenue strategy and translate it into an execution plan
• Contribute to the company’s strategic decision-making as a member of the Executive Committee
• Serve as the voice of the customer
• Monitor the market, competition, and energy regulations
• Collaborate with the Product, Energy, and Tech teams to translate smart-home innovation into scalable revenue models
• Define and lead the go-to-market strategy for smart energy solutions
• Lead indirect sales through the distributor network
• Engage, train, and motivate the network of installer partners
• Manage the field sales team and expand field coverage and B2B sales performance
• Deploy data-driven performance management processes and tools
• Define and lead the marketing and communications strategy
• Align brand marketing and demand marketing with commercial objectives and product positioning
• Structure and lead the Product Marketing function
• Develop the B2C-to-B channel as a growth driver