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Posted: 10/21/2026Regional Patient Access Manager – Long Term Care
Neurocrine BiosciencesPosted 10/21/2026full-timeRemote • United StatesJuniorMid-Level💰 $151,000 - $206,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient access support services, payer coverage policies, and specialty pharmacy operations. Proven ability to educate healthcare professionals and resolve complex coverage issues while collaborating effectively across cross-functional teams.
Highest-signal resume keywords
Pharmaceutical Commercial ExperienceSpecialty Pharmacy KnowledgePatient Support Programs ExpertisePayer Coverage Criteria CommunicationLeadership Skills
About the role
Key responsibilities & impact- Provide field access support services and education to healthcare professionals to maximize patient access and accelerate time to treatment
- Communicate with specialty pharmacies, closed-door pharmacies including Genoa, and the HUB partner regarding marketed products in the U.S.
- Vet pharmacies within the assigned geography and communicate approval, denial, or removal from the distribution network
- Support and educate HCPs on coverage issues, access support services, payer-specific coverage issues, and patient financial support programs
- Serve as a subject matter expert on regional and national payer coverage policies and processes
- Collaborate with field sales, network pharmacies, market access, commercial analytics, operations, and Payer Marketing
- Build and sustain relationships with pharmacies, physicians, office staff, and other HCPs to resolve coverage problems
- Train and educate HCPs on coverage policies, documentation requirements, appeals processes, and patient assistance programs
- Introduce technology options such as CoverMyMeds for electronic patient access submissions
- Explain payer criteria, prior authorizations, letters of medical necessity, appeals, step edits, formulary exceptions, and related documentation requirements
- Problem-solve and conduct case resolution for patient access issues
- Identify and communicate payer issues to the National Account Directors team
- Provide support and education to local closed-door and long-term-care pharmacies
- Communicate opportunities and challenges related to patient access issues to management
- Present payer coverage insights at internal business reviews and national or regional sales meetings
- Conduct Patient Access workshops and assist with new-hire training
- Build and uphold the pharmacy distribution network through vetting and operational monitoring
- Work to ensure a diverse and inclusive environment free from discrimination and harassment
- Perform other duties as assigned
Requirements
What you’ll need- BS/BA degree in a related field and 6+ years of pharma/biotech commercial experience, including 2+ years with specialty pharmacy/market access
- Master’s degree or MBA and 4+ years of related experience (Master’s degree or MBA preferred)
- PharmD or PhD and 2+ years of related experience
- Specialty product experience, with CNS preferred
- Strong understanding of specialty pharmacies, managed care, pharmacy benefit managers, and government payers
- Excellent working knowledge of patient support programs, reimbursement support, and financial assistance adherence programs
- Strong understanding of prescription adjudication processes
- Ability to communicate payer coverage criteria and prior authorization processes
- Understanding of current issues within the marketplace, pharmaceutical industry, and national healthcare system
- Ability to travel overnight up to 60%
- Knowledge of best practices in the functional discipline and related business disciplines
- Ability to improve tools and processes within the functional area
- Ability to work as part of and lead multiple teams
- Leadership skills and ability to lead lower-level and/or indirect teams
- Excellent computer skills
- Excellent communication, problem-solving, analytical thinking, interpersonal, and project management skills
- Ability to meet multiple deadlines accurately and efficiently
- Ability to work in a cross-functional environment and handle multiple tasks
Benefits
Comp & perks- Annual bonus with a target of 30% of earned base salary
- Eligibility to participate in equity-based long-term incentive program
- Retirement savings plan with company match
- Paid vacation
- Paid holidays
- Paid personal days
- Paid caregiver/parental leave
- Paid medical leave
- Medical coverage
- Prescription drug coverage
- Dental coverage
- Vision coverage
- Remote work arrangement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pharmacy Benefit ManagersPrescription Adjudication ProcessesReimbursement SupportFinancial Assistance ProgramsPatient Access WorkshopsCase ResolutionDocumentation RequirementsAppeals ProcessesMarket Access StrategiesCNS Specialty Product Experience
Soft Skills
Excellent CommunicationProblem-SolvingAnalytical ThinkingInterpersonal SkillsProject Management
Tools & Technologies
CoverMyMedsElectronic Patient Access Submissions
Certifications & Qualifications
BS/BA DegreeMaster's Degree or MBAPharmD or PhD
Industry Keywords
Managed CareGovernment PayersHealthcare ProfessionalsPharmaceutical IndustryNational Healthcare System