Product Manager jobs in United States

Explore 2,109 matching jobs.

Newfold Digital

Senior Product Manager, Shared Hosting

Newfold Digital

Posted: 10/20/2026
DNSLAMPSQLWordPress
Sigma Systems

Associate Product Owner

Sigma Systems

Posted: 10/20/2026
CloudGoogle Cloud PlatformSDLC
Fusable

Product Owner

Fusable

Posted: 10/20/2026
Walmart

Staff Product Manager

Walmart

Posted: 10/20/2026
AlertMedia

Product Manager

AlertMedia

Posted: 10/20/2026
Thermo Fisher Scientific

Product Manager

Thermo Fisher Scientific

Posted: 10/20/2026
Bank of America

Data Product – AI Query Governance

Bank of America

Posted: 10/20/2026
CGWS - COME GROW WITH US

Senior Product Manager, Agent Platform

CGWS - COME GROW WITH US

Posted: 10/20/2026
Nubank

Consumer Compliance Lead – Product Advisory, Testing

Nubank

Posted: 10/20/2026
TransUnion

Principal AI Product Management

TransUnion

Posted: 10/20/2026
Johnson & Johnson

Manager, Global Labeling Product Leader

Johnson & Johnson

Posted: 10/20/2026
Johnson & Johnson

Manager, Global Labeling Product Leader

Johnson & Johnson

Posted: 10/20/2026
Wells Fargo

Lead Digital Product Manager

Wells Fargo

Posted: 10/20/2026
Ensemble Health Partners

Senior Product Manager, Epic Optimization

Ensemble Health Partners

Posted: 10/20/2026
Capital One

Senior Manager, Product Management – Enterprise API Platforms, API Governance

Capital One

Posted: 10/20/2026
Capital One

Manager, Product Management – Enterprise API Gateway, API Runtime

Capital One

Posted: 10/20/2026
Capital One

Manager, Product Management – Enterprise API Platforms, API Design

Capital One

Posted: 10/20/2026
General Motors

Staff Product Manager – AV Capabilities

General Motors

Posted: 10/20/2026
BetterUp

Staff Product Manager – Forward Deployment

BetterUp

Posted: 10/20/2026
Snowflake

Senior Product Manager – Streamlit

Snowflake

Posted: 10/20/2026
CloudOpen SourcePython
Newfold Digital

Senior Product Manager, Shared Hosting

Newfold Digital
Posted 10/21/2026full-timeRemote • United StatesSenior💰 $140,000 - $170,000 per yearWebsite
Apply

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management with a focus on retention metrics, customer experience, and subscription models. Proficient in technical aspects of web hosting and capable of leading cross-functional teams to drive measurable improvements.

Highest-signal resume keywords
Product ManagementRetention Metrics ImprovementTechnical Fluency in DNS and LAMP/WordPress StackCohort and Retention AnalysisCustomer Experience Optimization

Tech Stack

Tools & technologies
DNSLAMPSQLWordPress

About the role

Key responsibilities & impact
  • Own the multi-quarter vision, strategy, and roadmap for the shared hosting platform across brands
  • Align engineering, program management, partner teams, and executive leadership around product priorities
  • Make prioritization decisions and build business cases using sizing, cohort impact modeling, and payback analysis
  • Diagnose churn across first-term and renewal-term, voluntary and involuntary, and price- versus experience-driven causes
  • Improve renewal transparency and value perception in partnership with pricing, billing, and lifecycle marketing
  • Own failed-payment, expiring-card, dunning, and reactivation product experiences
  • Reduce refunds and cancellations during the money-back guarantee window
  • Improve time-to-first-published-site through provisioning, onboarding, domain connection, and first-session experiences
  • Modernize the hosting control panel and manage migration away from cPanel-era tooling
  • Reduce customer support contact drivers in partnership with Customer Care
  • Improve customer-facing incident, status, diagnostics, uptime, speed, and resource-limit experiences
  • Define and instrument the platform metric tree
  • Partner with data science on cohort analysis, survival curves, and driver models
  • Run experimentation programs and evaluate results rigorously
  • Maintain voice-of-customer practices through interviews, support-ticket mining, NPS/CSAT analysis, and session review
  • Monitor competitors and substitution pressure from website and commerce SaaS platforms
  • Lead cross-functional teams without formal authority
  • Own platform metrics including retention, renewal, churn, refunds, activation, time-to-published-site, support contact rate, CSAT, NPS, attach rate, and cost to serve
  • Establish independent retention insights within 90 days, launch a funded roadmap within six months, and deliver measurable renewal and support-contact improvements within 12 months

Requirements

What you’ll need
  • 5+ years in product management
  • Meaningful experience with a self-serve subscription product at consumer or SMB scale
  • Track record of owning and improving a retention or customer experience metric
  • Technical fluency in DNS, SSL, the LAMP/WordPress stack, control panels, email delivery, caching and CDNs, and resource isolation
  • Fluency with SQL or an equivalent
  • Ability to design trustworthy experiments
  • Comfort with cohort and retention analysis
  • Direct and regular engagement with customers and frontline support teams
  • Ability to work effectively with legacy-scale platforms and in-flight migrations
  • Understanding of volume economics and subscription metrics
  • Excellent written communication
  • Ability to influence partner teams without formal authority
  • Bias to action
  • Direct experience in web hosting, domains, or web presence products is an advantage
  • Depth in the WordPress ecosystem is an advantage
  • Experience with pricing and packaging, renewal pricing, or subscription monetization is an advantage
  • Experience running large-scale platform or infrastructure migrations with a customer-experience lens is an advantage
  • Background adjacent to support operations is an advantage
  • Experience shipping in a multi-brand portfolio is an advantage
  • Hands-on experience applying AI to customer support, onboarding, or site management is an advantage

Benefits

Comp & perks
  • Work-life balance
  • Diversity, inclusion, and belonging programs
  • Learning and development opportunities
  • 20+ affinity groups
  • Health insurance options
  • HSA
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Matching 401K
  • Life/AD&D/STD/LTD insurance
  • Tuition reimbursement
  • Pet insurance
  • Generous vacation policy
  • Mentorship and career growth opportunities

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
SQLCohort Impact ModelingPayback AnalysisExperiment DesignRetention InsightsSubscription MetricsWeb HostingControl PanelsAI Application in Customer SupportPricing and Packaging
Soft Skills
Excellent Written CommunicationInfluencing Without AuthorityBias to Action
Tools & Technologies
CPanelEmail Delivery SystemsCDNsCustomer Support ToolsData Analysis Tools
Industry Keywords
Self-Serve Subscription ProductCustomer ExperienceMulti-Brand PortfolioSupport OperationsWeb Presence Products