Northeast Georgia Health System

Virtual Monitor Technician – Medical Observer

Northeast Georgia Health System
Posted 10/19/2026full-timeGainesville • United StatesMid-LevelSeniorWebsite
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Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in patient safety monitoring, effective communication with nursing staff, and the ability to identify and document safety concerns. Proficient in providing direct patient observation and support while maintaining a safe environment.

Highest-signal resume keywords
AHA BLS CertificationPatient Safety MonitoringEffective Communication SkillsAdaptability in Changing SituationsPhysical Ability to Assist Patients

About the role

Key responsibilities & impact
  • Observe patients virtually or in person to promote and protect patient safety
  • Identify safety concerns and document safety-related observations
  • Communicate patient safety information to nursing staff
  • Intervene when there is a potential or actual threat to patient safety
  • Provide continuous direct observation at the bedside or through the virtual monitoring system
  • Maintain constant eye contact and ensure patients are not left unattended
  • Identify patient safety risks and maintain a safe patient environment
  • Monitor changes in patient behavior, demeanor, or status and escalate concerns
  • Report suicidal or homicidal gestures, threats, and behavioral changes immediately to licensed staff
  • Receive and provide shift handoff communication
  • Interact professionally with patients, family members, and staff
  • Accurately document observations and interventions using computer, handwritten, or verbal communication
  • Assist nursing staff with ambulation, repositioning, linen changes, personal hygiene, toileting, and meal tray setup as directed
  • Maintain the order and function of the Virtual Monitoring Unit and equipment
  • Report equipment issues to the lead patient safety technician
  • Participate in staff meetings and complete unit-specific and annual competency assessments
  • Exhibit scheduling flexibility to meet department staffing needs

Requirements

What you’ll need
  • AHA BLS certification required within 30 days of hire
  • High School Diploma or GED
  • Effective interpersonal skills and communication skills
  • Adaptability in changing situations and work assignments
  • Demonstrated ability to monitor a patient at the bedside
  • Ability to accept direction from professional nursing staff and assist with patient care
  • Physical ability to push/pull patients
  • Ongoing competency to monitor a patient remotely from the Virtual Monitoring Unit
  • Ability to read, write, reason, talk, and keyboard
  • Ability to lift up to 50 lbs
  • Ability to carry up to 20 lbs
  • Frequent kneeling, stooping, bending, standing, walking, and pushing/pulling
  • Heavy, constant visual attention

Benefits

Comp & perks
  • Full-time employment
  • On-the-job training scheduled by the department

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Patient ObservationDocumentation of ObservationsMonitoring Patient BehaviorAssisting with Patient CareOperating Virtual Monitoring Systems
Soft Skills
Interpersonal SkillsCommunication SkillsAdaptabilityProfessional Interaction
Tools & Technologies
Virtual Monitoring UnitPatient Safety Equipment
Certifications & Qualifications
AHA BLS Certification
Industry Keywords
Patient SafetySafety ConcernsBehavioral ChangesShift Handoff CommunicationCompetency Assessments