Demonstrates expertise in building strategic territory plans and driving product demand while fostering meaningful customer connections. Proficient in navigating complex sales environments and utilizing analytical skills to solve customer challenges and improve patient outcomes.

Highest-signal resume keywords

Territory Account ManagementComplex Sales ExperienceAnalytical Problem SolvingCustomer Engagement StrategiesEthical Leadership

About the role

Key responsibilities & impact

Lead personalized account experiences based on the needs of accounts and Health Care Providers
Serve as the primary point of contact for customers
Build meaningful customer connections and identify shared priorities
Navigate solutions linking customers to Novartis resources to improve patient outcomes
Balance demand generation with strategic account engagement
Navigate and resolve account challenges with tailored solutions
Build strategic territory plans aligned with shared priorities
Drive product demand and support better patient outcomes
Partner with territory teammates, field teams, and home-office colleagues
Analyze market knowledge, competitive landscape, and cross-functional dynamics
Use territory data and market trends to uncover local insights and support pull-through efforts
Lead customer engagements virtually and in person
Facilitate stakeholder planning sessions to solve complex challenges
Deliver real-time access support and collaborate with Patient Specialty Services
Use digital tools and omni-channel strategies for virtual and face-to-face customer engagement

Requirements

What you’ll need

Bachelor’s degree required from a 4-year college or university
Experience within the last 5 years in pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B, or similarly complex sales environments
Proven track record of consistent high performance
Experience navigating and selling to large accounts and key customers
Analytical ability to seek, prioritize, and apply relevant information to solve customer problems
Ethical leadership and ability to foster ethical behavior and compliance with company policies and laws
Candidate must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border
Ability to travel 60–80% over a broad geography
Ability to drive and/or fly within the territory
Fully valid and unrestricted driver’s license required
Associate level: recently separated from the US Military with 4+ years of military service in a leadership capacity, or limited prior sales experience
Territory Account Specialist: 2+ years’ experience in a relevant industry or similarly complex sales role within the last 5 years
Senior Territory Account Specialist: 5+ years’ experience in a relevant industry or similarly complex sales role within the last 5 years
Executive Territory Account Specialist: 10+ years’ experience in a relevant industry or similarly complex sales role within the last 5 years
Initial training may include home study of up to 8 hours per day and 40 hours per week

Benefits

Comp & perks

Performance-based cash incentive
Potential eligibility for annual equity awards, depending on role level
Health benefits
Life benefits
Disability benefits
401(k) with company contribution and match
Vacation
Personal days
Holidays
Other leaves
Reasonable accommodations for qualified individuals with disabilities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account ManagementSales Strategy DevelopmentMarket AnalysisDemand GenerationCustomer Relationship Management

Soft Skills

CommunicationCollaborationStakeholder EngagementProblem SolvingLeadership

Tools & Technologies

Digital ToolsOmni-Channel StrategiesPatient Specialty Services

Industry Keywords

PharmaceuticalBiotechHealthcareMedical DeviceLife SciencesB2B Sales