Demonstrates expertise in territory account management and strategic customer engagement within the pharmaceutical and healthcare sectors. Proven ability to analyze market dynamics and deliver tailored solutions that enhance patient outcomes and drive demand generation.

Highest-signal resume keywords

Territory Account ManagementCustomer EngagementMarket AnalysisSales Experience in Pharmaceutical IndustryEthical Leadership

About the role

Key responsibilities & impact

Serve as the primary point of contact for accounts and Health Care Providers
Build meaningful customer connections and identify shared priorities
Navigate solutions linking customers to Novartis resources to improve patient outcomes
Balance demand generation with strategic account engagement
Navigate and resolve account challenges with tailored solutions
Build strategic territory plans aligned with shared priorities
Partner with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support
Analyze market, competitive landscape, and cross-functional dynamics to anticipate opportunities and challenges
Use territory data and market trends to uncover local insights and support pull-through efforts
Lead impactful virtual and in-person customer engagements
Facilitate planning sessions with key stakeholders to solve complex challenges
Deliver real-time access support and collaborate with Patient Specialty Services
Use digital tools and omni-channel strategies to personalize outreach across virtual and face-to-face settings

Requirements

What you’ll need

Bachelor’s degree required from 4-year college or university
Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years, or experience in complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors
Associate level: limited prior sales experience may be considered; alternatively, recently separated from the US Military with 4+ years of military service in a leadership capacity
Territory Account Specialist: 2+ years’ experience in a relevant industry or sales role of similar complexity within the last 5 years
Senior Territory Account Specialist: 5+ years’ experience in a relevant industry or sales role of similar complexity within the last 5 years
Executive Territory Account Specialist: 10+ years’ experience in a relevant industry or sales role of similar complexity within the last 5 years
Proven track record of consistent high performance
Experience navigating and selling to large accounts and key customers
Analytic abilities to seek, prioritize, and apply relevant information to solve customer problems
Ethical leadership and ability to foster ethical behavior and compliance with company policies and laws
Candidate must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border
Ability to travel 60–80% over a broad geography
Ability to drive and/or fly within the territory
Fully valid and unrestricted driver’s license required
Ability to successfully complete initial training, including home study of no more than 8 hours per day and 40 hours per week
Company will not sponsor visas for this position

Benefits

Comp & perks

Performance-based cash incentive
Eligibility to be considered for annual equity awards, depending on role level
Health benefits
Life benefits
Disability benefits
401(k) with company contribution and match
Vacation
Personal days
Holidays
Other leaves
Reasonable accommodations for individuals with disabilities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Analytic AbilitiesSales Strategy DevelopmentComplex Problem SolvingDemand GenerationAccount Navigation

Soft Skills

Relationship BuildingCollaborationCommunicationAdaptabilityLeadership

Tools & Technologies

Digital ToolsOmni-Channel StrategiesPatient Specialty Services

Industry Keywords

PharmaceuticalBiotechHealthcareMedical DevicesLife Sciences