Palo Alto Networks

Manager

• Lead technical discovery, solution architecture, and scoping sessions with Sales and Customer Success teams
• Draft and finalize Statements of Work, resource allocations, and cost estimates for complex deployments
• Translate operational requirements into technical roadmaps involving PKI, workload identity, and API integrations
• Maintain accountability for service delivery quality, project margins, and customer satisfaction metrics
• Serve as the senior escalation point for technical and operational issues during engagements
• Establish delivery methodologies and best practices to accelerate implementation cycles and improve margins
• Manage, mentor, and build a team of Machine Identity Management Consultants
• Oversee resource utilization, task assignments, and career development paths
• Conduct performance evaluations, technical coaching, and hiring to support team scaling
• Bridge field consulting operations with internal Product Management and Engineering teams
• Feed implementation challenges and customer feature requests into product roadmaps
• Align with product release cycles to ensure the consulting team is trained on new software capabilities

Manager, Consulting Services – MIM

Director

• Develop and execute the Enterprise Acquisition partner strategy aligned with channel priorities and segment sales goals
• Bridge direct sales and channel ecosystems to help partners identify, navigate, and close complex greenfield enterprise accounts
• Collaborate with channel leaders, sales executives, and partner managers on joint enterprise acquisition initiatives
• Drive partner enablement and activation for competitive enterprise accounts
• Lead business reviews and performance discussions with senior partner stakeholders and company executives
• Champion the Enterprise Acquisition segment within global channel programs, hunting incentives, and specialized services
• Partner with marketing, enablement, and product leadership on acquisition campaigns, competitive displacement training, and partner services
• Represent the segment in executive partner forums and advisory councils
• Use data-driven insights to track channel performance, guide co-investment decisions, and ensure stakeholder accountability

Director, Enterprise Acquisition Ecosystems

Full-stack Engineer

• Set technical strategy and vision for cross-functional initiatives involving the Cortex platform
• Partner with Product Management, Engineering, Sales, and customers to drive innovation and secure, scalable adoption
• Advise executive leaders, including CISOs, security executives, and cloud leaders
• Lead complex technical engagements involving Cortex architecture, deployment, integrations, scalability, and security strategy
• Translate customer problems into product requirements and influence product strategy and roadmap decisions
• Develop deep expertise across XSIAM, XDR, XSOAR, Cortex Cloud/CNAPP, detection and response, AI Security, Agentic AI, and MCP
• Drive cross-functional alignment across Product, Engineering, Sales, Customer Success, Professional Services, Support, and Marketing
• Develop reusable architectures, playbooks, troubleshooting methodologies, best practices, and technical enablement
• Mentor and elevate technical professionals
• Track competitive products and emerging capabilities and provide actionable insights to leadership and Product Management

Principal Technical Product Engineer

Sales

• Lead a team of field sellers and formulate and execute strategies to maximize business growth
• Develop and manage the sales team to generate revenue and achieve individual, team, and organizational quotas
• Research customers' needs and develop insight into their priorities
• Participate in and lead prospect meetings
• Review weekly territory pipeline and forecasting activities
• Coach direct reports on strategies to drive closure
• Lead territory planning, development, relationship development, and revenue opportunities
• Support and assist the team in closing opportunities
• Lead a high-performance sales culture focused on bookings, sales development, and forecast accuracy
• Mentor and develop team members
• Drive and oversee team-selling opportunities
• Hold the team and self accountable for challenging goals
• Communicate with leaders at all levels and establish open, trusting relationships
• Influence others through change management
• Recruit, hire, and train a winning team while upholding company values

District Sales Manager

• Innovate, design, develop and improve the Next-Generation Firewall in terms of functionality and performance, working on device identity solutions
• Own and be responsible for critical components in the Next-Generation Firewall system
• Deliver features and improvements in critical components with high quality and performance
• Work closely with team members and cross-team as an expert on networking and security to design and architect innovative solutions
• Design and develop device identity solutions and other security features on next-generation firewalls
• Work with product management on user requirements
• Apply knowledge to functional design and use programming skills for efficient and robust implementation
• Interact with quality assurance and field support teams throughout the software development cycle
• Develop security features across network, firewall, and cloud platforms

Principal Software Engineer

Account Manager

• Lead the strategy, growth, and team execution of the Managed Security Service Provider (MSSP) partner segment across North America
• Manage a team of partner development managers and collaborate with key MSSP partners
• Develop, refine, and execute the portfolio sales strategy and go-to-market model for the MSSP segment
• Drive net new business and recurring managed service revenue growth
• Direct co-development of joint managed security offers aligned with market challenges, partner capabilities, and strategic platform goals
• Oversee executive relationship management and establish operating and governance rhythms across top MSSP partnerships
• Recruit, hire, retain, and develop a high-performing MSSP account management team
• Conduct regular 1:1s, performance reviews, and career pathing
• Support shaping, negotiating, and closing complex security engagements
• Collaborate with Field Sales, Business Development, Services, Marketing, Legal, and Product leadership
• Manage territory planning, quota allocation, and product, marketing, and enablement resource investments
• Foster career development, engagement, results, and operational excellence

Senior Manager, MSSP Partnerships

Account Executive

• Drive new business with existing and net-new enterprise accounts
• Build and execute territory plans with quarterly and annual business reviews
• Build and advance near-term and long-term qualified pipeline
• Sell to IT and business-side C-level stakeholders through positioning and proposals
• Lead extended opportunity teams including pre-sales, partners, executive management, and customer success
• Manage contact activity, prospecting, pipeline development, forecasting, negotiating, pricing, closing, and contract execution
• Conduct bi-weekly meetings with territory Sales Engineers and Professional Services Engineers to assess account status and expedite rollout, upsell, and cross-sell processes
• Engage Palo Alto Networks technical experts to present compelling product strengths and capabilities
• Cultivate and manage partner and alliance relationships
• Report directly to the District Sales Manager
• Cover strategic Global Fortune 1000 customer partners in the Ohio Valley region

Senior Identity Account Executive

Technical Customer Success

• Provide advanced product-level expertise, leading complex deployments and resolving intricate technical challenges
• Serve as the go-to expert for Certificate Lifecycle Management and Public Key Infrastructure products
• Guide customers through sophisticated integrations and customizations
• Proactively communicate new features and best practices
• Lead product adoption efforts through in-depth training sessions and customer-tailored workshops
• Assess deployment and best-practice gaps and translate them into strategic improvement plans
• Ensure customers achieve operational excellence by adopting and optimizing new features
• Act as a strategic advisor to stakeholders, including C-suite executives
• Manage complex customer engagements and collaborate with account teams on high-touch delivery strategies
• Lead customer escalations and coordinate with internal teams for timely resolution
• Support successful deployment, automated lifecycle management, and ongoing stabilization of enterprise CLM and PKI solutions
• Work with CISOs, CTOs, security, PKI, cloud, network, and other technical teams at major organizations

Senior Customer Success Engineer

Solutions Engineer

• Provide technical leadership, expertise, and guidance throughout customers’ security transformation journeys
• Define technical solutions that secure customers’ key business imperatives and ensure investment value realization
• Evangelize Palo Alto Networks’ on-premises, cloud, and security operations services
• Meet and exceed sales quotas through strategic technical account plans targeting cross-platform solutions
• Understand customer business requirements and position, demonstrate, and create high-level designs across the PANW portfolio
• Drive customer adoption of the Palo Alto Networks platform
• Conduct discovery to understand prospects’ and customers’ technical, operational, and commercial imperatives
• Collaborate with Professional Services, Customer Success, Specialist, Customer Support, and Channel teams on implementation and adoption
• Deliver presentations, customer-specific demonstrations, technical engagements, and workshops
• Lead technical validation efforts to secure technical wins in assigned opportunities
• Coordinate cross-functional resources to provide a cohesive customer strategy
• Promote end-to-end solutions including PANW and/or partner professional services
• Differentiate Palo Alto Networks against competitors in cybersecurity
• Develop technical and professional skills through the Solutions Consultant community and industry events
• Identify technical stakeholders and cultivate relationships to drive security architecture transformation roadmaps