Technical Account Manager jobs in Brazil

Explore 9 matching jobs.

Red Hat

OpenShift Technical Account Manager

Red Hat

Posted: 10/19/2026
AnsibleCloudKubernetesMicroservicesOpenShift
Rovensa

Technical Sales Representative

Rovensa

Posted: 10/19/2026
Biotrop Soluções Biológicas

Technical Sales Representative

Biotrop Soluções Biológicas

Posted: 10/15/2026
Swap

Senior Technical Account Manager

Swap

Posted: 10/10/2026
SQL
Certisign

Technical Account Manager – Biometrics, Identity

Certisign

Posted: 10/9/2026
Biotrop Soluções Biológicas

Technical Sales Representative – Sugarcane

Biotrop Soluções Biológicas

Posted: 10/2/2026
Sinch

Technical Account Manager – Senior

Sinch

Posted: 9/23/2026
CloudGrafanaIoT
Omnissa

Senior Technical Account Manager

Omnissa

Posted: 9/23/2026
Cloud
Rovensa

Technical Sales Representative

Rovensa

Posted: 9/18/2026
Red Hat

OpenShift Technical Account Manager

Red Hat
Posted 10/19/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in enterprise cloud solutions, particularly with OpenShift and Kubernetes, while effectively managing customer relationships and providing tailored technical recommendations. Strong communication skills facilitate clear conveyance of complex information to stakeholders and customers.

Highest-signal resume keywords
Enterprise Cloud Solutions ExpertiseOpenShift by Red HatKubernetesIT Automation (Ansible by Red Hat)Outstanding Communication Skills

Tech Stack

Tools & technologies
AnsibleCloudKubernetesMicroservicesOpenShift

About the role

Key responsibilities & impact
  • Support enterprise customers implementing automated and containerized cloud application platform solutions
  • Learn and apply technologies including container orchestration, container registries, container build strategies, and microservices on container platforms
  • Develop relationships with key business and IT stakeholders and guide customer implementations based on business goals and priorities
  • Provide recommendations that support customers' ongoing use of Red Hat technologies
  • Attain Trusted Advisor status with key business and technical decision makers
  • Lead Technical Health Reviews and provide customer-specific technical recommendations
  • Monitor trends in Red Hat adoption, utilization, and Success Plan usage; provide guidance during Quarterly Success reviews
  • Liaise with Red Hat Technology, Product, and Technical Support teams to address product and technical hurdles
  • Provide proactive communications during service degradation or disruption
  • Participate in triage and resolution of high-severity cases as a customer advocate
  • Provide executive-level summary status reports internally and to customers for high-severity cases
  • Collaborate with internal teams to improve customer satisfaction and reduce renewal risk
  • Foster unused product capabilities and functionality that could help customers' businesses
  • Serve as the customer advocate within Red Hat
  • Travel regionally to visit customers occasionally

Requirements

What you’ll need
  • 5+ years of experience in a support, development, engineering, IT, or quality assurance (QA) organization
  • Expertise with enterprise cloud solutions including Platform-as-a-Service (OpenShift by Red Hat), containers, Kubernetes, and IT automation (Ansible by Red Hat)
  • Competent comprehension of enterprise architecture and strategic business drivers
  • Direct experience with a variety of hardware vendors
  • Ability to manage multiple issues and projects with shifting priorities and timelines
  • Outstanding written and verbal communication skills; ability to convey complex information to customers clearly and concisely
  • Ability to travel for customer visits and events within the region
  • Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts
  • Bachelor's degree or equivalent in a technology-related discipline, ideally computer science or engineering
  • Experience working in DevOps environments

Benefits

Comp & perks
  • Flexible work environments, from in-office to office-flex to fully remote, depending on role requirements
  • Reasonable accommodations for job applicants with disabilities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Container OrchestrationContainer RegistriesMicroservicesContinuous Integration (CI)Continuous Delivery (CD)Enterprise ArchitectureTechnical Health ReviewsCustomer AdvocacyProject ManagementTechnical Recommendations
Soft Skills
Relationship BuildingProblem SolvingCustomer Satisfaction FocusClear CommunicationAdaptability
Tools & Technologies
Red Hat TechnologiesCloud Application PlatformsService Degradation MonitoringQuarterly Success ReviewsHigh-Severity Case Management
Industry Keywords
Platform-as-a-ServiceDevOpsIT SupportQuality AssuranceTechnical Support