Scribe

Solutions Engineer

• Own the technical layer of Scribe's largest and most strategic deals from discovery through close
• Partner with Account Executives and Customer Success teams
• Run tailored Scribe Optimize demos and lead proof-of-concept planning
• Design proofs of concept connecting Workflow AI capabilities to measurable customer outcomes
• Understand prospect business challenges and build ROI narratives using customer workflow data
• Drive technical validation and security workstreams in strategic deal cycles
• Build credibility with technical stakeholders, earn champions, and remove technical roadblocks
• Bring customer feedback and evidence to the Product team
• Create repeatable pre-sales assets and playbooks
• Maintain deep knowledge of Scribe's platform and serve as a technical reference for the go-to-market team
• Help define how Scribe wins and delivers Scribe Optimize for strategic enterprise organizations

Principal Solutions Engineer – Strategic Accounts

Implementation Specialist

• Deliver proofs of concept to customers quickly and efficiently
• Own user provisioning, workspace configuration, and integration setup end to end
• Troubleshoot configuration mistakes, product issues, and access issues
• Escalate issues to the appropriate Scribe teams for resolution
• Run technical portions of customer calls, including admin walkthroughs and end-user onboarding sessions
• Produce configuration guides, troubleshooting runbooks, and documented processes for the go-to-market team
• Shorten the time between customer agreement to a POC and production of workflow data for decision-making
• Provide Product with evidence-based feedback on setup friction affecting deals
• Work directly with Product to access new functionality early and provide platform improvement input
• Collaborate closely with Account Executives and Solutions Engineers
• Spend time in the product and on customer calls

Product Implementation Specialist

Account Executive

• Own revenue expansion growth across approximately 35 existing large enterprise accounts
• Find and close upsell, cross-sell, and adoption opportunities
• Close multiple $200k–$250k+ ACV expansion deals each month using a consultative sales approach
• Build account plans and multi-quarter expansion roadmaps
• Surface new use cases and business problems where Scribe’s product solves customer pain
• Navigate buying committees across departments and seniority levels to build consensus
• Run product demos tailored to expansion opportunities
• Report pipeline health and deal progression to leadership with clear, current numbers

Account Executive, Enterprise Expansion

• Own inbound SMB opportunities from first touch to closed won
• Run the full sales cycle for qualified inbound leads
• Conduct product demos tailored to prospects' documentation and workflow challenges
• Manage a high-volume pipeline while maintaining quality and timely follow-ups
• Build product fluency to handle objections, answer questions, and position Scribe against alternatives
• Share frontline feedback on customer resonance, objections, and deal-closing factors
• Consistently hit monthly quota as a foundation for progression into upmarket sales

Account Executive, SMB

Product Manager

• Own and evolve Scribe’s core Autocapture experience
• Drive company-level goals and track business metrics to validate or invalidate the roadmap
• Develop and iterate product vision with input from customers, the revenue team, and the market
• Build automated documentation capabilities using AI
• Solve 0→1 problems involving work understanding, documentation identification, and knowledge creation for people and AI agents
• Partner with Engineering and Design from ideation through launch
• Engage with users through product vision presentations and Scribe Community Slack
• Measure release impact and use data-powered insights to inform future product bets
• Work with a team of 7 engineers, an Engineering Manager, and a design lead

Senior Product Manager

Full-stack Engineer

• Ship full-stack features end to end on new product surfaces, from design through production, and own their metrics
• Build reliable Python backend services at 6-million-daily-active-user scale
• Make product decisions with product management and design
• Maintain existing systems and perform reliability work
• Set technical direction, make architecture decisions, and sequence project work
• Raise engineering standards through code review, design feedback, and technical expectations

Senior Full-Stack Engineer, Agents

Financial Planning and Analysis

• Address critical business questions using data to influence strategic decisions and build accurate financial models
• Define, track, and report GTM KPIs through dashboards, performance monitoring, and stakeholder communications
• Own sales performance reviews and present performance analysis to drive execution and accountability
• Manage company performance against financial targets through budget-versus-actuals reviews
• Analyze deal patterns and close-rate trends to identify resource allocation opportunities and potential gaps
• Partner with cross-functional teams to action insights
• Support GTM planning cycles, including ARR forecasting, headcount and capacity analysis, territory modeling, and quota modeling
• Develop and maintain GTM reporting infrastructure using Sigma and Snowflake
• Use AI to automate data pulls, draft commentary, and flag anomalies

Strategic Finance Associate, GTM

Mechanical Engineer

• Own Stylus, Scribe's design system, including its roadmap, triage, adoption, accessibility coverage, documentation health, and governance
• Build complex shared components and one-off components where aesthetics and performance must be balanced
• Build interactive React and TypeScript prototypes and validate them with customers
• Collaborate directly with designers in Figma and code without a handoff
• Keep design and code aligned through tokens, legacy-component migration, and Figma-to-code tooling
• Explore AI-ready design languages and build primitives for model-assembled interfaces
• Document prompts, patterns, and workflows used in Cursor and Claude Code
• Mentor engineers on design principles
• Publish the Stylus roadmap and quality bar
• Automate reporting for adoption, accessibility, and documentation health
• Improve contribution workflows for engineers and designers
• Ship AI workflows, prompts, skills, and tooling for designers and product managers
• Deliver first-quarter milestones including an initial production Stylus change, system assessment, hard component, legacy migration, and AI workflows