Supermicro

Engineer

• Perform system-level validation and testing of IPMI, Redfish, BIOS, firmware, and software tools, including functional, stress, regression, and automation testing
• Provide technical support for strategic customer issues through root cause analysis, resolution, internal coordination, and timely communication
• Support on-site deployment and validation activities at customer data centers
• Lead or participate in failure analysis for critical issues and prepare 8D reports documenting root causes, corrective actions, and preventive measures
• Create and maintain test plans, test procedures, evaluation reports, and customer status dashboards
• Participate in customer and internal issue review meetings, providing technical updates and recommendations
• Support global team collaboration for continuous validation coverage and timely response across time zones
• Enforce system and software quality standards and improve validation processes and support efficiency
• Travel to customer sites as needed; travel is required 25%-30%

System Validation Engineer

Full-stack Engineer

• Develop modern, responsive, high-performance web applications and front-ends for Supermicro's corporate web properties
• Build and integrate AI-assisted capabilities into web and customer support experiences
• Automate recurring development, content, and deployment workflows to reduce manual effort and improve time-to-market
• Develop and maintain multi-language, geo-aware web experiences serving international markets
• Integrate third-party platforms and services, including chat, search, translation, and analytics, into production systems
• Optimize page performance, caching, and content delivery across the web platform
• Architect systems that support reuse; build and document libraries of shared components
• Optimize application pages for SEO and AI-engine discoverability
• Guide product releases and code reviews, and delegate tasks to junior team members to maintain quality and timelines
• Monitor production systems, diagnose performance and usability issues, and drive them to resolution
• Operate as a self-directed contributor able to design and execute a roadmap rapidly and iteratively

Senior Software Developer

• Perform system-level validation and testing of IPMI, Redfish, BIOS, firmware, and software tools, including functional, stress, regression, and automation testing
• Provide technical support for strategic customer issues through root cause analysis, resolution, internal coordination, and timely communication
• Support on-site deployment and validation activities at customer data centers with cross-functional teams
• Lead or participate in failure analysis for critical issues and prepare 8D reports documenting root causes, corrective actions, and preventive measures
• Create and maintain test plans, test procedures, evaluation reports, and customer status dashboards
• Participate in customer and internal issue review meetings, providing technical updates and recommendations
• Support global team collaboration for continuous validation coverage and timely response on high-priority projects across time zones
• Enforce system and software quality standards and identify opportunities to improve validation processes and support efficiency
• Travel 25%–30%

Senior Systems Validation Engineer

Application Engineer

• Deliver technical support for computer servers and workstations
• Work independently with sales, FAEs, service teams, and customers to resolve Super Micro product issues
• Troubleshoot and resolve complex issues involving motherboards, server systems, and PC peripherals via phone, email, and on-site visits
• Diagnose and resolve computer hardware and software issues
• Collaborate with the sales team to provide technical insights and customer-service support
• Deliver product presentations and technical demonstrations during on-site visits with the sales team
• Maintain and expand technical expertise across new and existing product lines
• Collaborate with Product Management to handle, clarify, and resolve quality issues

Financial Planning and Analysis

• Prepare and maintain the global cash flow forecast model, including detailed cash inflow, cash outflow, and cash balance projections across global entities
• Consolidate financial and operational inputs from multiple functions and systems into the recurring cash flow forecast
• Analyze cash flow drivers, including customer collections, inventory and supplier payments, operating expenses, capital expenditures, and other working capital movements
• Perform actual-versus-forecast variance analysis and incorporate findings into future forecast assumptions
• Maintain data controls and perform validation and reconciliation of cash flow forecast inputs and outputs
• Partner with Accounting, Treasury, Operations, Procurement, and other business teams to collect forecast inputs and understand business assumptions
• Work with IT and data teams to automate the global cash flow forecasting process, including source-data integration, model logic, data validation, reporting, and workflow automation
• Translate FP&A models and business requirements into functional requirements for IT and support testing, validation, and implementation of automated solutions
• Develop scalable dashboards and reporting tools for cash balances, liquidity trends, forecast changes, and cash flow drivers
• Improve forecasting methodologies, data structures, reporting processes, and model efficiency
• Support FP&A leadership with cash flow analysis, scenario modeling, and other financial analysis
• Manage multiple assignments and recurring reporting deadlines

Senior Financial Analyst – Cash Flow Forecast

Solutions Engineer

• Install, configure, and maintain servers, storage systems, networking equipment, and related data center hardware
• Perform hardware diagnostics, troubleshooting, and repairs
• Coordinate RMAs and vendor support as needed
• Monitor power, cooling, humidity, and airflow conditions
• Respond to data center alerts and incidents
• Support capacity planning, inventory management, and infrastructure expansion projects
• Execute cabling, rack-and-stack, and physical installation activities according to best practices and safety standards
• Collaborate with cross-functional teams to resolve issues and deliver projects on time
• Maintain documentation of configurations, inventory, procedures, and change records
• Participate in customer service and respond promptly to critical incidents
• Assist with compliance, security, and audit requirements related to data center operations
• Identify opportunities to improve processes, reliability, and operational efficiency

Senior Datacenter Solutions Engineer

• Install, configure, and maintain servers, storage systems, networking equipment, and related data center hardware
• Perform hardware diagnostics, troubleshooting, and repairs; coordinate RMAs and vendor support as needed
• Monitor data center environmental conditions, including power, cooling, humidity, and airflow, and respond to alerts or incidents
• Support capacity planning, inventory management, and infrastructure expansion projects
• Execute cabling, rack-and-stack, and physical installation activities according to best practices and safety standards
• Collaborate with cross-functional teams to resolve issues and deliver projects on time
• Maintain documentation of configurations, inventory, procedures, and change records
• Participate in customer service and provide timely responses to critical incidents
• Assist with compliance, security, and audit requirements related to data center operations
• Identify opportunities to improve processes, reliability, and operational efficiency

• Perform system-level validation and testing of IPMI, Redfish, BIOS, firmware, and software tools
• Conduct functional, stress, regression, and automation testing
• Provide technical support for strategic customer issues
• Perform root cause analysis, drive resolution, and coordinate internally
• Support on-site deployment and validation at customer data centers
• Travel to customer sites as needed
• Lead or participate in failure analysis for critical issues
• Prepare 8D reports documenting root causes, corrective actions, and preventive measures
• Create and maintain test plans, test procedures, evaluation reports, and customer status dashboards
• Participate in customer and internal issue review meetings
• Provide technical updates and recommendations
• Collaborate with global teams across time zones
• Maintain validation coverage and timely responses for high-priority projects
• Enforce system and software quality standards
• Identify opportunities to improve validation processes and support efficiency
• Travel 25%-30%

• Perform system-level validation and testing of IPMI, Redfish, BIOS, firmware, and software tools, including functional, stress, regression, and automation testing
• Provide technical support for strategic customer issues by performing root cause analysis, driving resolution, and ensuring internal coordination and timely communication
• Support on-site deployment and validation activities at customer data centers, traveling to customer sites as needed
• Lead or participate in failure analysis for critical issues and prepare 8D reports documenting root causes, corrective actions, and preventive measures
• Create and maintain test plans, test procedures, evaluation reports, and customer status dashboards
• Participate in customer and internal issue review meetings, providing technical updates and recommendations
• Support global team collaboration to maintain continuous validation coverage and timely response for high-priority projects across time zones
• Enforce system and software quality standards while identifying opportunities to improve validation processes and support efficiency
• Travel 25%–30%

• Perform system-level validation and testing of IPMI, Redfish, BIOS, firmware, and software tools for strategic customers, including functional, stress, regression, and automation testing
• Provide technical support for strategic customer issues through root cause analysis, resolution, internal coordination, and timely communication
• Support on-site deployment and validation activities at customer data centers with cross-functional teams
• Lead or participate in failure analysis for critical issues and prepare 8D reports documenting root causes, corrective actions, and preventive measures
• Create and maintain test plans, test procedures, evaluation reports, and customer status dashboards
• Participate in customer and internal issue review meetings, providing technical updates and recommendations
• Support global team collaboration for continuous validation coverage and timely response across time zones
• Enforce system and software quality standards and improve validation processes and support efficiency

• Install, configure, and maintain servers, storage systems, networking equipment, and related data center hardware
• Perform hardware diagnostics, troubleshooting, and repairs; coordinate RMAs and vendor support
• Monitor power, cooling, humidity, airflow, and other data center environmental conditions
• Respond to alerts and incidents
• Support capacity planning, inventory management, and infrastructure expansion projects
• Execute cabling, rack-and-stack, and physical installation activities according to best practices and safety standards
• Collaborate with cross-functional teams to resolve issues and deliver projects on time
• Maintain documentation of configurations, inventory, procedures, and change records
• Participate in customer service and provide timely responses to critical incidents
• Assist with compliance, security, and audit requirements for data center operations
• Identify opportunities to improve processes, reliability, and operational efficiency

• Perform system-level validation and testing of IPMI, Redfish, BIOS, firmware, and software tools, including functional, stress, regression, and automation testing
• Provide technical support for strategic customer issues through root cause analysis, resolution, internal coordination, and timely communication
• Support on-site deployment and validation activities at customer data centers with cross-functional teams
• Lead or participate in failure analysis for critical issues and prepare 8D reports documenting root causes, corrective actions, and preventive measures
• Create and maintain test plans, test procedures, evaluation reports, and customer status dashboards
• Participate in customer and internal issue review meetings, providing technical updates and recommendations
• Support global team collaboration for continuous validation coverage and timely response on high-priority projects
• Enforce system and software quality standards and identify validation-process and support-efficiency improvements

• Install, configure, and maintain servers, storage systems, networking equipment, and related data center hardware
• Perform hardware diagnostics, troubleshooting, and repairs; coordinate RMAs and vendor support
• Monitor power, cooling, humidity, and airflow conditions and respond to alerts or incidents
• Support capacity planning, inventory management, and infrastructure expansion projects
• Execute cabling, rack-and-stack, and physical installation activities according to best practices and safety standards
• Collaborate with cross-functional teams to resolve issues and deliver projects on time
• Maintain documentation of configurations, inventory, procedures, and change records
• Participate in customer service and respond promptly to critical incidents
• Assist with compliance, security, and audit requirements for data center operations
• Identify opportunities to improve processes, reliability, and operational efficiency

• Perform advanced on-site and remote diagnostics, troubleshooting, and repair of Supermicro servers and systems
• Lead preventive maintenance efforts and ensure adherence to SLA commitments and repair cycle times
• Serve as escalation point for complex technical issues and manage them professionally and efficiently
• Provide Level 3 support to channel partners, including resellers and distributors
• Support enterprise solutions, including GPU systems, networking, firmware/BIOS, and cable management
• Collaborate with TAMs, Service Managers, and Product Managers to develop service programs
• Train new service engineers and customers on hardware and support procedures
• Conduct lab-based simulations and tests to replicate and resolve field issues
• Manage service tickets using Supermicro’s Service Portal, ensuring timely and high-quality resolution
• Document fault triage, develop knowledge base content, and contribute to training materials
• Present technical findings and reports as needed

Solution Engineer

Associate

• Prepare month-end/quarter-end journal entries for revenue and related accounting areas
• Review revenue contracts and propose proper revenue recognition
• Participate in the preparation of schedules and analysis of deferred and unbilled revenues
• Review invoices and customer POs for proper revenue recognition
• Provide requisite schedules/reports for quarterly reviews/annual audits with external auditors
• Assist in quarterly reviews/annual audits with external and internal auditors
• Assist with ad-hoc reporting and revenue- or financial-related projects
• Work with cross-functional teams, including A/R, A/P, Cost Accounting, sales, and legal, to resolve issues

System Validation Engineer

Senior Software Developer

Senior Systems Validation Engineer

Application Engineer

Senior Financial Analyst – Cash Flow Forecast

Senior Datacenter Solutions Engineer

Senior Datacenter Solutions Engineer

System Validation Engineer

System Validation Engineer

Senior Systems Validation Engineer

Senior Datacenter Solutions Engineer

Senior Systems Validation Engineer

Senior Datacenter Solutions Engineer

Solution Engineer

Associate Revenue Recognition Specialist