Supermicro

Hardware Engineer

• Capture schematics, check layouts, create bills of materials, debug, and test server board/add-on card products
• Modify and enhance existing designs to improve server board quality
• Prepare technical documentation, including product specifications, layout instructions, and test procedures
• Collaborate with other teams to identify and resolve engineering issues early
• Provide documentation and technical support to contract manufacturers and production during sampling and production
• Support the production team in resolving product problems and customer-related issues
• Perform design verification testing
• Ensure products conform to engineering specifications, regulations, and customer expectations
• Perform other assigned duties

Hardware Design Engineer

Field Engineer

• Support senior engineers and management in coordinating projects for large enterprise customers
• Collaborate with engineering, sales, and support teams to deliver hardware and software solutions
• Manage customer communications and follow up on technical issues and project updates
• Assist in deploying and maintaining data center and server solutions using x86 and ARM architectures
• Troubleshoot compute, storage, and networking environments
• Participate in testing, documentation, and reporting for ongoing and new projects
• Contribute to setup guides, product notes, and knowledge base articles
• Support training and pre-sales activities by preparing materials and learning product features
• Work across departments to ensure customer satisfaction and timely issue resolution
• Build and demonstrate proofs of concept meeting or exceeding customer business needs
• Present the corporate brand, product messaging, and solutions to customers
• Visit on-site facilities and operations to enable solution integration and issue resolution

Field Applications Engineer

Software Engineer

• Perform in-depth evaluation of applications and provide feedback to engineering teams on product optimization
• Manage multiple tasks and projects
• Support coordination of operational activities from product kick-off through product launch
• Support the team in meeting time-to-market mandates
• Support product quality improvement during design and manufacturing stages
• Support technical issues through closure by arranging resources and engaging engineering teams to duplicate and debug issues
• Serve as third-level technical support
• Provide pre-sales and post-sales support

Engineering Technician

Project Manager

• Manage rack system product projects with Business Development Managers, Sales, Field Application Engineers, and customers
• Coordinate cross-department efforts to ensure customer satisfaction and timely issue resolution
• Understand business requirements and deliver products, services, and results with Sales, Engineering, and Operations teams
• Design rack systems including server systems, switches, power distribution units, and network cables
• Define project escalation paths and drive on-time delivery
• Improve existing application systems required to run the business
• Enhance processes to eliminate redundancy and improve effectiveness

• Participate in the design and development of enterprise server motherboards and GPU platforms
• Perform board-level and system-level debugging
• Analyze customer-reported issues, identify root causes, and support resolution
• Design and develop enterprise server motherboards and add-on card products
• Perform schematic capture, BOM creation, debugging, and product validation
• Review PCB layouts and collaborate with layout engineers
• Prepare and maintain product specifications, BOMs, validation reports, test procedures, and debugging guides
• Perform design verification testing, system validation, and qualification testing
• Support customer issue analysis and production troubleshooting
• Provide technical support to contract manufacturers, production teams, and customers
• Travel domestically and internationally for customer issues, contract manufacturing, product validation, engineering collaboration, and new product introduction activities

Engineer

• Manage standard system environmental and reliability validations with AI approaches during product development cycles
• Ensure validation BOM checks and preliminary thermal and power requirements
• Perform baseline form, fit and functional checks
• Set up and conduct validations
• Report and track issues during the validation process
• Document test reports and lessons learned
• Review, revise and create AI-based validation processes and test plans according to system requirements and risk factors
• Conduct power system four-corner, thermal and humidity cycling, power cycling, shock and vibration, HALT, altitude and reliability demonstration tests
• Follow the 8D problem-solving process
• Collect and examine data from field or lab databases
• Help develop and conduct AI-assisted root-cause failure analyses
• Implement corrective actions and track progress
• Work with internal and external cross-functional teams to improve product quality and reliability using AI implementations
• Manage validation or field evidence, including system messages and log files
• Perform AI and Excel statistical data analyses and maintain field and lab databases
• Draft ISO documents, work instruction procedures, standard operating procedures, quality checks, checklists and lab business process documentation using AI tools
• Continuously monitor and streamline working processes
• Help set up and maintain lab equipment as assigned

System Validation Engineer

• Assemble server rack products on a production line
• Perform assembly work to produce high-quality products on schedule
• Follow standard operating procedures and schedules to meet daily demands
• Perform in-process inspections to ensure products meet specifications and standards
• Maintain an organized and safe work environment
• Follow instructions and management direction
• Adhere to company and production department policies and procedures
• Perform integration assembly duties as directed by the supervisor
• Perform additional tasks and correspondence as needed

• Assemble server rack products in a production line
• Perform high-standard assembly work to produce quality products on schedule
• Follow standard operating procedures and schedules to meet daily demands
• Perform in-process inspections to ensure products meet specifications and standards
• Maintain an organized and safe work environment
• Follow instructions and respond to management direction
• Adhere to company and production department policies and procedures
• Perform integration assembly duties as directed by the supervisor
• Perform other tasks and correspondence as needed

Product Manager

• Manage assigned AOM, BPN, and FPB product development projects and support their integration into server/workstation platforms
• Lead and coordinate the full product development cycle, including project kickoff, design review, material preparation, validation, Beta/Final Release, ECO, and production support
• Collaborate with System PM, RD/HW, Lab, Purchasing, Manufacturing, Quality, and other cross-functional teams to meet project milestones and schedules
• Define and track product requirements based on system requirements, platform specifications, customer requirements, and project needs
• Coordinate validation and qualification activities, including SI/PI, system validation, DVT, and other testing before product release
• Track project issues, risks, and action items; escalate critical issues to management and relevant teams/vendors
• Support existing projects and take ownership of new AOM, BPN, and FPB development projects
• Coordinate with internal teams, customers, and vendors to resolve technical, schedule, material, and production-related issues
• Maintain project documentation and ensure required development and release processes are completed
• Provide product and project support to internal teams and customers

Full-stack Engineer

• Work with the product manager on the product lifecycle from product kick-off, product enablement, to product EOL
• Work with cross-functional teams to design, develop, and maintain an inventory tracking application
• Design, develop, and maintain automation scripts for inventory tracking and management
• Manage rack frame and PDU products, including product management and technical pre-sales support and coordination

Product Engineer

Technician

• Test and calibrate Supermicro/OEM RMA products and final assemblies
• Follow drawings and written and verbal instructions to complete work assignments
• Determine job status, including checking shortages and closing work orders
• Determine material status of jobs
• Reference pertinent procedures, drawings, and specifications for proposed changes
• Physically locate job materials within the assembly/test calibration area
• Perform ECO upgrades
• Report defective parts to the RMA Repair Database
• Provide onsite customer support service as needed
• Complete final testing of Supermicro and OEM RMA products
• Perform BIOS upgrades

System Repair and Test Technician

• Support robust server platform hardware design and development
• Perform schematic capture, circuit design, component selection, design-rule checks, and BOM checks
• Review PCB component placement, routing, signal integrity, and power integrity results with PCB layout and SI teams
• Perform hands-on board bring-up, signal verification, function testing, and design validation testing
• Use software tools across multiple operating systems
• Collaborate with cross-functional teams to troubleshoot hardware and software issues
• Support debugging of production and customer issues
• Provide technical documentation and support to contract manufacturers and production departments during product sampling and production
• Create and maintain BOMs, test procedures, validation reports, and issue-tracking logs

Buyer

• Collaborate with Product Management and Engineering teams to support new product development (NPI)
• Manage procurement processes and ensure timely acquisition of high-quality materials and components
• Source, evaluate, and negotiate with vendors, especially in Asia, to obtain competitive pricing and terms
• Analyze supplier quotations based on product specifications and market conditions
• Plan and monitor inventory levels to align with customer requirements and company targets
• Develop and implement strategies for managing long lead-time and unique components
• Prepare and analyze inventory and aging reports
• Identify opportunities to improve procurement accuracy and streamline supply chain processes
• Implement best practices to optimize resource utilization and cost savings
• Support cross-functional teams in forecasting, demand planning, and risk mitigation strategies

Buyer/Planner – Components

• Assemble server rack products on a production line
• Perform assembly work to produce high-quality products on schedule
• Follow standard operating procedures and schedules
• Perform in-process inspections against specifications and standards
• Maintain an organized and safe work environment
• Follow instructions and management direction
• Adhere to company and production department policies and procedures
• Perform integration assembly duties as directed by the supervisor
• Complete additional tasks and correspondence as needed