Thales

Accountant

• Conduct process reviews and deliver process improvements focused on standardisation and automation while maintaining service quality
• Manage and coordinate half-yearly Unifi user system access reviews by the CPO
• Identify, document and validate new financial reporting requirements
• Support financial applications implementation, including Basware, Planning Analytics, Blackline and Diapason
• Provide data extraction capability for compliance and service performance measurements
• Advise businesses on reporting structures and methodologies to maintain accounting integration integrity
• Oversee the monthly close process and address integration issues so systems are ready for users
• Support applications and database systems and drive process and business intelligence maturity

Systems Accountant

Sales

• Develop and deliver a robust pipeline of new business opportunities across the Sea Sector portfolio
• Build relationships with customers, major prime contractors and key stakeholders across the defence community
• Identify, qualify and pursue opportunities supporting strategic growth objectives
• Develop capture and win strategies to secure new business
• Lead and influence cross-functional teams throughout the sales and bid process
• Work with Product Line, Strategy, Marketing and Operational teams to develop customer-focused solutions
• Manage key customer accounts and support long-term relationship growth
• Represent the business at customer meetings, industry events, exhibitions and conferences
• Contribute to strategic planning, market analysis and future growth initiatives
• Travel internationally and within the UK approximately 50–60%

Sales Manager – Optronics, Missile Electronics, Sea Sector

Sales Engineer

• Serve as the primary technical interface for prospective customers
• Own the technical presales process and the customer's technical experience
• Provide technical expertise on the Sentinel product portfolio
• Accompany sales managers on prospective customer visits and assist with discovery and opportunity diagnosis
• Lead RFI and RFP responses
• Understand customers' business goals and align technology to those goals
• Define success criteria and drive customers through product evaluations
• Support Professional Services in creating solution designs, technical architecture, and process workflows for larger opportunities
• Prepare, support, and present product presentations and demonstrations at marketing events
• Develop basic proofs-of-concept and code samples as needed
• Serve as technical owner of customer accounts throughout the presales phase across the Americas region

• Serve as the primary technical interface for prospective customers
• Own the pre-sales process and the customer's technical experience
• Provide technical expertise on the Sentinel product portfolio
• Accompany sales managers on prospective customer visits and assist with opportunity discovery and diagnosis
• Lead RFI and RFP responses
• Uncover customer business goals and align technology to those goals
• Define success criteria and drive customers through product evaluations
• Support Professional Services in creating solution designs, technical architecture, and process workflows for larger opportunities
• Prepare, support, and present product presentations and demonstrations at marketing events
• Develop basic proofs-of-concept and code samples when required

Account Manager

• Sell Thales Identity & Biometrics Solutions (IBS) to U.S. Department of Homeland Security and federal government customers
• Protect and grow strategic DHS relationships and expand Thales’ presence across federal law enforcement, border security, public safety, and digital identity markets
• Manage assigned federal sales opportunities through qualification, solution positioning, commercial offer development, negotiation, order completion, and contract award
• Serve as the primary sales interface for assigned DHS and federal accounts
• Promote biometric, digital identity, identity proofing, credentialing, AI-enabled, border security, and public safety solutions
• Develop and execute sales and account plans supporting order intake, revenue growth, margin objectives, account expansion, competitive displacement, and new customer acquisition
• Develop financial and commercial offers with Finance, Solution Engineering, Product Management, Contracts, Legal, and other stakeholders
• Lead or support customer negotiations involving pricing, scope, schedules, commercial terms, and change requests
• Coordinate activities converting accepted offers into orders, contracts, contract modifications, or recognized bookings
• Maintain customer satisfaction and accurate CRM, pipeline, and forecast information
• Build relationships with executive decision-makers, acquisition officials, program leaders, CIO and CTO organizations, federal systems integrators, and strategic industry partners
• Identify, qualify, and shape adjacent federal opportunities
• Develop opportunity and capture plans and lead complex, multi-million-dollar federal pursuits
• Coordinate bid gates, opportunity reviews, RFIs, RFPs, proposals, executive summaries, commercial strategies, and closing plans
• Monitor and communicate customer requirements, federal policy, funding priorities, acquisition strategies, technology trends, competitive activity, risks, and market opportunities

Sales Account Manager

• Sell Thales solutions and protect and grow strategic relationships with the U.S. Department of Homeland Security
• Expand Thales’ presence across federal law enforcement, border security, public safety, and digital identity markets
• Manage assigned federal sales opportunities through qualification, solution positioning, offer development, negotiation, order completion, and contract award
• Serve as the primary sales interface for assigned DHS and federal accounts
• Promote biometric, digital identity, identity proofing, credentialing, AI-enabled, border security, and public safety solutions
• Develop and execute sales and account plans supporting order intake, revenue growth, margin objectives, account expansion, competitive displacement, and customer acquisition
• Develop financial and commercial offers with Finance, Solution Engineering, Product Management, Contracts, Legal, and other stakeholders
• Lead or support customer negotiations and secure internal approvals
• Coordinate activities converting accepted offers into orders, contracts, modifications, or recognized bookings
• Maintain customer satisfaction, accurate CRM and forecast information, and accountability for sales performance indicators
• Build relationships with DHS decision-makers, acquisition officials, program leaders, CIO and CTO organizations, systems integrators, and industry partners
• Identify, qualify, and shape opportunities across federal mission-critical government markets
• Develop opportunity and capture plans covering requirements, competitive positioning, win themes, solution gaps, teaming, pricing, and pursuit strategy
• Lead complex, multi-million-dollar federal pursuits and coordinate cross-functional contributors, bid gates, opportunity reviews, and RFI/RFP responses
• Prepare pursuit deliverables including opportunity summaries, bid-gate materials, commercial strategies, executive summaries, proposals, and closing plans
• Monitor and communicate customer requirements, federal policy, funding priorities, acquisition strategies, technology trends, competitive activity, risks, and market opportunities

Full-stack Engineer

• Design, document, and implement solutions for Thales customers
• Produce quality software components and applications within an agile software development process
• Write use cases/user stories and allocate them to functional components as necessary
• Provide technical expertise and support to other engineers and report to management
• Create proof-of-concepts to demonstrate new ideas, technologies, and architectural concepts
• Participate in code reviews for compliance with the defined software architecture
• Ensure software implementation aligns with the proposed software architecture and recommended design patterns
• Provide technical leadership and hands-on guidance to junior and intermediate software engineers in software design and implementation
• Comply with security guidelines and provide required reporting to management
• Facilitate discussions between stakeholders
• Perform peer code reviews

Senior Software Developer

• Design, document, and implement solutions for Thales customers
• Produce quality software components and applications within an agile software development process
• Write use cases/user stories and allocate them to functional components
• Provide technical expertise and support to other engineers and report to management
• Create proof-of-concepts to demonstrate new ideas, technologies, and architectural concepts
• Participate in code reviews for compliance with the defined software architecture
• Ensure software implementation aligns with the proposed software architecture and recommended design patterns
• Provide technical leadership and hands-on guidance to junior and intermediate software engineers in software design and implementation
• Facilitate discussions between stakeholders
• Comply with security guidelines and provide required reporting to management

• Establish, develop, and implement strategic territory plans, channel initiatives, and partner account plans with Optiv
• Specialize in security solutions across North America
• Work closely with key contacts to help Optiv build a vision and execute a strategy for Thales Data Security and Imperva solutions
• Manage all aspects of the business and act as liaison between internal and partner sales and marketing teams
• Implement an ROI approach to partnering, emphasizing revenue generation, channel-generated opportunities, and differentiated product offerings
• Drive channel growth, create channel opportunities, and manage partner relationships
• Educate and enable Optiv to drive Thales and Imperva sales
• Manage, develop, and maintain relationships with Optiv, Thales, and Imperva sales and leadership teams and key end-user customers
• Build joint business plans with quantified action plans and regular review cadence
• Plan and develop go-to-market strategies and execute marketing initiatives
• Align Optiv goals and objectives with mutual business goals
• Ensure Optiv meets program requirements and facilitate profitable selling, implementation, and support of solutions
• Handle difficult partner conversations and drive successful resolutions
• Enable the Optiv community to sell Thales solutions
• Build and expand the executive-level Thales/Optiv value proposition
• Keep management current through regular communication, forecasts, reviews, and reports

National Strategic Partner Manager

• Establish, develop, and implement strategic territory plans, channel initiatives, and partner account plans with Optiv across North America
• Educate and enable Optiv to drive Thales and Imperva sales
• Manage, develop, and maintain relationships with Optiv, Thales, and Imperva sales and leadership teams and key end-user customers
• Build joint business plans with quantified action plans and regular review cadence
• Plan and develop go-to-market strategies and execute marketing initiatives
• Align Optiv’s goals and objectives with mutual business goals
• Understand partner business metrics and facilitate completion of program requirements
• Handle difficult partner conversations and drive successful resolutions
• Enable the Optiv community to sell Thales solutions
• Build and expand the executive-level Thales/Optiv value proposition
• Provide management with status and performance updates through communication, forecasts, reviews, and reports
• Drive channel growth, create channel opportunities, manage partner relationships, and generate revenue

Manager

• Provide services ensuring vessel mission readiness and availability for the Royal Canadian Navy on both coasts
• Ensure people, processes and tools support delivery of services under In-Service Support Programs safely and within budget
• Execute all In-Service Support contract services and deliver obligations in full and on time
• Achieve financial and performance targets
• Manage Coastal project staff in Halifax and Esquimalt and standardize processes across operating locations
• Capture and share Corrective Maintenance lessons learned between coasts
• Prepare and submit monthly SPM, KPI and SHI reports
• Develop inputs to annual operating plans for Service Delivery
• Review and prepare financial forecasts to keep budgets on track
• Communicate technical requirements with customers on either coast to meet vessel capability, readiness and availability objectives
• Coordinate communications between coastal managers and customer formations
• Develop and implement direct accountability programs for subordinates
• Manage the overall Coastal contract risk profile with Program Managers, DND and other Canadian agencies
• Maintain effective relationships with coastal client community members
• Identify, resolve or escalate client friction and potential friction
• Provide oversight and direction to Service Delivery employees
• Coach, mentor and develop staff, including onboarding and career development planning
• Develop and execute a Service Delivery succession plan
• Lead employees toward productivity, quality, continuous improvement and goal accomplishment
• Foster teamwork and unity among department members
• Work with Human Resources to recruit, interview, select and hire employees
• Ensure compliance with HS&E legislative requirements, policies, procedures and framework
• Promote Thales’s Health, Safety and Environmental programs
• Perform other duties as assigned

Service Delivery Manager

Customer Support

• Oversee customer service operations and act as deputy to the Director, Services, during absences
• Represent the customer services function in internal and external meetings
• Develop and implement customer service strategies, policies, and procedures aligned with Thales’ global standards
• Coordinate strategic services transformation in Canada based on customer requirements and In-Service Support opportunities
• Lead organizational transitions related to new contracts, service expansions, and new In-Service Support opportunities
• Report on service performance metrics and areas of concern based on program performance metrics
• Assess work volumes and staffing needs to optimize resource allocation
• Identify operational improvements, develop action plans, and execute approved changes
• Improve service workflows, knowledge management, and communication processes
• Support digital transformation initiatives, including automation, system enhancements, and integrated service tools
• Participate in financial forecasting, budget management, and cost control
• Lead change initiatives, manage communications, and support employees through organizational shifts
• Review estimates from various disciplines as a peer in bids, products, and projects
• Support internal and external audits and associated action plans
• Ensure compliance with internal processes, program requirements, external legislation, security, export-control, controlled-goods, and regulatory frameworks

Systems Accountant

Sales Manager – Optronics, Missile Electronics, Sea Sector

Sales Engineer

Sales Engineer

Sales Account Manager

Sales Account Manager

Senior Software Developer

Senior Software Developer

National Strategic Partner Manager

National Strategic Partner Manager

Service Delivery Manager

Customer Services Operations Manager – In Service Support