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Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Risk Control service delivery, including hazard identification and control evaluation, while effectively managing client relationships and expectations. Possesses strong communication skills and technical aptitude to analyze risks and implement strategic recommendations.
Highest-signal resume keywords
Risk Control Service DeliveryCasualty Insurance KnowledgeClient Relationship ManagementNegotiation SkillsRelevant Certifications (ASP, CSP, ARM)
About the role
Key responsibilities & impact- Develop and oversee delivery of Risk Control services to assigned accounts country-wide
- Market and sell Risk Control services in new business presentations and to existing clients
- Manage account budgets while responding to customer needs
- Understand exposures and controls by class of business and communicate information to underwriting
- Maintain a consistent field presence, spending approximately 20%–50% of the time onsite with customers
- Travel to customers, including possible long-distance, overnight, and multi-night trips
- Consult with clients on hazard identification, control evaluation, and Risk Control service delivery strategies
- Analyze losses to identify trends and ensure plans address loss leaders using appropriate resources
- Negotiate and manage client expectations to balance service and cost
- Influence clients to commit to service plans and implement recommendations
- Build and maintain relationships with underwriting, brokers, claims, and Risk Control service teams
- Adopt and cultivate AI and Travelers digital technologies into work practices
- Write technically detailed reports assessing risk and articulating recommendations
- Perform other duties as assigned
Requirements
What you’ll need- Casualty (Workers' Compensation, General Liability, Commercial Auto) insurance industry knowledge strongly preferred
- Strong communication and interpersonal skills
- Technical aptitude and attention to detail
- Ability to quickly establish credibility and rapport with a client
- Experience working in a collaborative environment
- Critical thinking skills
- Influencing skills that effectively drive business needs
- Negotiating change to achieve optimal outcomes
- Recognized relevant certifications such as ASP, CSP, or ARM
- Bachelor's degree in related field
- Five years of experience in safety, risk control/management, or a related field such as occupational/environmental health and safety, science, engineering, construction, manufacturing, or relevant military experience
- Valid driver's license
- Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable
Benefits
Comp & perks- Health insurance for employees and eligible family members from the first day of employment
- 401(k) dollar-for-dollar match up to the first 5% of eligible pay, subject to an annual maximum
- Paying it Forward Savings Program with annual 401(k) contributions for student loan payments
- Pension Plan 100% funded by Travelers
- Minimum of 20 days Paid Time Off annually
- Nine paid company Holidays
- Wellness tools, discounts, resources, and caregiving support
- Free professional counseling services, health coaching, and mental health resources
- Matching Gift and Volunteer Rewards program
- Equal opportunity employment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk AnalysisHazard IdentificationControl EvaluationTechnical Report WritingBudget Management
Soft Skills
Strong Communication SkillsInterpersonal SkillsCritical ThinkingInfluencing SkillsCollaborative Environment Experience
Tools & Technologies
AI TechnologiesDigital Technologies
Certifications & Qualifications
ASPCSPARM
Industry Keywords
Workers' CompensationGeneral LiabilityCommercial AutoOccupational Health and SafetyEnvironmental Health and Safety