Uline

Collections Analyst, Bilingual – French

Uline
Posted 10/21/2026full-timeMilton • CanadaJunior💰 CA$36 - CA$40 per hourWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer accounts and resolving payment issues while maintaining accurate records. Proficient in communication and collaboration with cross-functional teams to enhance customer experience and reduce bad debt.

Highest-signal resume keywords
Collections ExperienceAccounts Receivable ManagementFluent In English And FrenchMicrosoft Word And Excel ProficiencyStrong Communication Skills

About the role

Key responsibilities & impact
  • Manage an assigned portfolio of customer accounts through phone and email relationships
  • Resolve past-due balances by identifying root causes and partnering with customers on payment solutions
  • Maintain accurate account records and document collection activity and customer interactions
  • Collaborate with Cash Applications, Credit, Customer Service and Sales teams to reduce aging and minimize bad debt
  • Identify process-improvement opportunities and enhance the customer experience

Requirements

What you’ll need
  • High school diploma or equivalent
  • Bachelor's degree preferred
  • Fluent in both verbal and written English and French
  • 1+ years of collections, accounts receivable or customer service experience preferred
  • Working knowledge of Microsoft Word and Excel
  • Strong communication skills with a customer-focused, solution-oriented mindset
  • Ability to work Monday–Friday, 8:30 AM–5 PM
  • All positions are on-site

Benefits

Comp & perks
  • Company-paid extended health coverage
  • RRSP with 6% employer match starting day one
  • Multiple bonus programs
  • Paid holidays and generous paid time off
  • Tuition Assistance Program covering professional continuing education
  • On-site café, outdoor patio and first-class fitness center
  • Monthly employee-appreciation events
  • Opportunities for community involvement
  • Best-in-class, clean, modern facilities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
CollectionsAccounts ReceivableCustomer ServicePayment SolutionsProcess Improvement
Soft Skills
Customer-Focused MindsetSolution-Oriented Approach
Tools & Technologies
Microsoft WordMicrosoft Excel
Industry Keywords
Customer Accounts ManagementAging ReductionBad Debt Minimization