Clinical Services Manager – Emergency Dept
University of Arkansas System
Posted: 10/21/2026
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Posted: 10/21/2026Clinical Services Manager – Emergency Dept
University of Arkansas SystemCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in nursing leadership, patient care management, and operational oversight within an Emergency Department. Proficient in budget management, staff development, and compliance with healthcare regulations to ensure high-quality patient outcomes.
Highest-signal resume keywords
Bachelor Of Science In Nursing (BSN)Registered Nurse License In ArkansasEmergency Department ExperienceLeadership ExperienceBLS, ACLS, And PALS Certifications
About the role
Key responsibilities & impact- Oversee the daily operations of the Emergency Department
- Manage staffing, development, budgeting, patient satisfaction, professional growth, and quality outcomes
- Collaborate with the Medical Director, providers, and organizational leadership to deliver quality patient care and exceptional customer service
- Implement organizational vision, mission, philosophy, core values, evidence-based practices, standards, and nursing support services
- Recruit, hire, and onboard qualified nursing staff, including interviewing, candidate evaluation, training, and orientation
- Coordinate and monitor nursing staff workload to ensure adequate coverage and efficient operations
- Stay updated on industry trends, best practices, and healthcare advancements
- Identify improvement opportunities and implement strategies, training, protocols, technologies, and interdisciplinary collaboration
- Develop and manage the nursing department budget and identify cost-saving opportunities
- Monitor patient satisfaction and address concerns by gathering feedback and improving the patient experience
- Foster continuous learning and professional development; mentor staff, conduct performance evaluations, and assist with career advancement
- Promote teamwork, collaboration, and open communication
- Establish quality metrics, measure performance, identify improvement areas, and maintain exceptional patient outcomes
- Ensure nursing practices comply with UAMS, regulatory, insurance, government, and internal standards
- Liaise between nursing and other departments, including medical, residency, physician, and organizational leadership
- Facilitate communication and align nursing activities with organizational goals
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor of Science in Nursing (BSN) degree
- Five (5) or more years of clinical experience in the field of Nursing
- At least three (3) years of experience in a leadership capacity
- Three (3) or more years of direct patient care in an emergency department
- Emergency room/department or similar experience
- Current Registered Nurse License in the State of Arkansas
- Current BLS, ACLS and PALS must be successfully obtained by the employment date
- Strong organizational and leadership skills
- Excellent communication and interpersonal skills
- Ability to adapt to changing priorities and handle multiple tasks simultaneously
- Knowledge of healthcare regulations and compliance
- Proficient in using healthcare software and databases
- Desire to foster a culture of continuous learning and professional development
- Demonstrates empathy, compassion, and a commitment to delivering quality patient care
- Persons must have proof of legal authority to work in the United States on the first day of employment
Benefits
Comp & perks- Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical ExperienceBudget ManagementQuality Metrics DevelopmentHealthcare Regulations KnowledgePatient Satisfaction Monitoring
Soft Skills
Leadership SkillsOrganizational SkillsCommunication SkillsInterpersonal SkillsEmpathy And Compassion
Tools & Technologies
Healthcare SoftwareDatabases
Certifications & Qualifications
BLS CertificationACLS CertificationPALS Certification
Industry Keywords
Emergency DepartmentPatient CareContinuous LearningInterdisciplinary CollaborationHealthcare Compliance