Clinical Services Manager – Emergency Dept
University of Arkansas System
Posted: 10/21/2026
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Posted: 10/21/2026Clinical Services Manager – Emergency Dept
University of Arkansas SystemCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in nursing leadership, patient care management, and operational oversight within an Emergency Department. Proficient in budget management, regulatory compliance, and fostering a culture of continuous professional development.
Highest-signal resume keywords
Bachelor Of Science In Nursing (BSN)Registered Nurse License In ArkansasEmergency Department ExperienceLeadership Experience In NursingBLS, ACLS, And PALS Certifications
About the role
Key responsibilities & impact- Oversee the daily operations of the Emergency Department
- Manage staffing, development, budgeting, patient satisfaction, professional growth, and quality outcomes
- Collaborate with the Medical Director, providers, and organizational leadership to deliver quality patient care and exceptional customer service
- Implement the organizational vision, mission, philosophy, core values, evidence-based practices, standards, and nursing support services
- Recruit, hire, and onboard qualified nursing staff
- Coordinate and monitor nursing staff workload to ensure adequate coverage and efficient operations
- Stay updated on industry trends, best practices, and healthcare advancements
- Identify improvement opportunities and implement strategies to enhance quality of care
- Develop and manage the nursing department's budget
- Identify cost-saving opportunities while maintaining staffing and quality patient care
- Monitor patient satisfaction and address concerns
- Gather feedback from patients, families, and healthcare providers to improve the patient experience
- Foster continuous learning and professional development; mentor staff and conduct performance evaluations
- Promote teamwork, collaboration, and open communication
- Establish quality metrics, measure performance, and identify improvement areas with medical and organizational leadership
- Ensure nursing practices adhere to UAMS, regulatory, and internal standards
- Serve as liaison between nursing and other departments, physicians, and leadership
- Ensure compliance with UAMS, insurance company, government agency, and internal requirements
- May perform other duties as assigned
Requirements
What you’ll need- Bachelor of Science in Nursing (BSN) degree
- Five (5) or more years of clinical experience in the field of Nursing
- At least three (3) years of experience in a leadership capacity
- Three (3) or more years of direct patient care in an emergency department
- Emergency room/department or similar experience
- Current Registered Nurse License in the State of Arkansas
- Current BLS, ACLS and PALS must be successfully obtained by the employment date
- Strong organizational and leadership skills
- Excellent communication and interpersonal skills
- Ability to adapt to changing priorities and handle multiple tasks simultaneously
- Knowledge of healthcare regulations and compliance
- Proficient in using healthcare software and databases
- Desire to foster a culture of continuous learning and professional development
- Demonstrates empathy, compassion, and a commitment to delivering quality patient care
- Persons must have proof of legal authority to work in the United States on the first day of employment
- Position is subject to pre-employment screening (criminal background, drug testing, and/or education verification)
Benefits
Comp & perks- Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Experience In NursingBudget ManagementQuality Improvement StrategiesHealthcare Regulations KnowledgePatient Satisfaction Monitoring
Soft Skills
Strong Organizational SkillsExcellent Communication SkillsInterpersonal SkillsAbility To Adapt To Changing PrioritiesMentoring And Performance Evaluation
Tools & Technologies
Healthcare SoftwareHealthcare Databases
Certifications & Qualifications
Registered Nurse LicenseBLS CertificationACLS CertificationPALS Certification
Industry Keywords
Emergency Department OperationsPatient Care StandardsQuality MetricsContinuous Learning CultureRegulatory Compliance