Clinical Services Manager – Primary Care Clinics
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University of Arkansas SystemCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in nursing leadership, operational management, and quality patient care while ensuring compliance with healthcare regulations. Proven ability to foster teamwork, mentor staff, and implement evidence-based practices to enhance patient satisfaction and departmental performance.
Highest-signal resume keywords
Bachelor Of Science In Nursing (BSN)Registered Nurse License In ArkansasLeadership Experience In NursingHealthcare Regulations KnowledgeBLS Certification
About the role
Key responsibilities & impact- Oversee the daily operations of the nursing department
- Manage staffing, development, budgeting, patient satisfaction, professional growth, and quality outcomes
- Collaborate with the Medical Director, Residency Director, physicians, and organizational leadership
- Ensure quality patient care and exceptional customer service while adhering to UAMS, insurance, government, and internal requirements
- Implement organizational vision, mission, philosophy, core values, evidence-based practices, standards, and nursing support services
- Recruit, hire, and onboard qualified nursing staff
- Coordinate and monitor nursing staff workload and coverage
- Track industry trends, best practices, and healthcare advancements
- Identify improvement opportunities and implement strategies, training, protocols, and technologies
- Develop and manage the nursing department budget and identify cost-saving opportunities
- Monitor patient satisfaction, gather feedback, and improve the patient experience
- Foster continuous learning, mentor staff, conduct performance evaluations, and support career advancement
- Promote teamwork, collaboration, and open communication
- Establish quality metrics, measure performance, and improve nursing outcomes
- Maintain compliance with UAMS, regulatory, insurance, government, and internal standards
- Serve as liaison between nursing and other organizational departments
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor of Science in Nursing (BSN) degree
- Five (5) or more years of clinical experience in the field of Nursing
- At least three (3) years of experience in a leadership capacity
- Current Registered Nurse License in the State of Arkansas
- Current BLS certification or must successfully obtain certification within the first 30 days of employment
- Proof of legal authority to work in the United States on the first day of employment
- Strong organizational and leadership skills
- Excellent communication and interpersonal skills
- Ability to adapt to changing priorities and handle multiple tasks simultaneously
- Knowledge of healthcare regulations and compliance
- Proficient in using healthcare software and databases
- Desire to foster a culture of continuous learning and professional development
- Demonstrates empathy, compassion, and a commitment to delivering quality patient care
- Annual TB Screening, Criminal Background Check, Substance Abuse Testing
Benefits
Comp & perks- Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Experience In NursingBudget ManagementQuality Metrics EstablishmentPatient Satisfaction MonitoringHealthcare Software Proficiency
Soft Skills
Strong Organizational SkillsExcellent Communication SkillsInterpersonal SkillsAdaptabilityMentoring
Certifications & Qualifications
BLS CertificationAnnual TB ScreeningCriminal Background CheckSubstance Abuse Testing
Industry Keywords
Patient CareNursing Department OperationsContinuous Learning CultureHealthcare AdvancementsCompliance Standards