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Posted: 10/21/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in instructional design and adult learning principles, with a strong ability to manage multiple learning-design projects and collaborate with stakeholders. Proficient in using multimedia development tools and integrating AI technologies to create engaging learning experiences.
Highest-signal resume keywords
Instructional DesignAdult Learning PrinciplesProject ManagementMultimedia DevelopmentAI Integration in Learning Design
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Build working knowledge of Visa’s Sales and Client Services audiences and operating contexts
- Manage assigned learning-design projects across the project lifecycle
- Plan work, coordinate stakeholders and contributors, manage risks and dependencies, and deliver against critical milestones
- Apply adult learning theory, cognitive science, and evidence-based instructional practices
- Partner with Learning Partners and stakeholders to define measures of success and evaluate learning design
- Design and develop learning solutions with SMEs, vendors, and contributors
- Facilitate design conversations to ideate, prototype, and refine learning solutions
- Translate design strategy into accessible learning experiences using eLearning, graphics, audio, video, AI-enabled practice, and performance support
- Use generative AI and learning technologies to accelerate discovery, design, development, and iteration
- Contribute best practices, tools, and expertise to the learning experience designer community
- Monitor industry trends and recommend innovative approaches
Requirements
What you’ll need- 5 or more years of relevant work experience with a bachelor’s degree, or at least 3 years of relevant experience with an Advanced degree (e.g., Masters, MBA, JD, MD)
- Experience applying instructional design, adult learning, and human-centered design principles
- Ability to independently manage multiple learning-design projects, priorities, and stakeholders
- Strong hands-on learning development skills across multiple modalities
- Strong written and oral communication skills
- Strong visual design and multimedia principles
- Proficiency using authoring and multimedia-development tools, such as Articulate Rise, Adobe Creative Cloud, Camtasia, and Synthesia
- Experience with content curation and integrating external resources into learning programs
- Experience using AI as an integrated part of learning design, including critically reviewing, refining, and quality-assuring AI-assisted work
- Portfolio available for recruiter screening
- Willingness to work at least 3 days in the office
- Ability to travel 5–10% of the time
Benefits
Comp & perks- Potential bonus
- Equity eligibility
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- FSA/HSA
- Life insurance
- Paid Time Off
- Wellness Program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Instructional DesignAdult Learning TheoryHuman-Centered DesignLearning Development SkillsVisual Design PrinciplesContent CurationQuality AssuranceProject Lifecycle ManagementStakeholder CoordinationPerformance Support
Soft Skills
Strong Written CommunicationStrong Oral CommunicationCollaborationFacilitation
Tools & Technologies
Articulate RiseAdobe Creative CloudCamtasiaSynthesiaGenerative AI
Industry Keywords
Learning SolutionsLearning Experience DesignLearning TechnologiesInstructional PracticesIndustry Trends