Vitra Health

Manager

• Provides clinical and operational leadership for assigned service areas, with cross-coverage as needed
• Ensures the full client cycle from admission to discharge complies with Vitra quality standards and MassHealth regulations
• Leads and supports staff in a client-centered manner that fosters professional development
• Runs and documents multidisciplinary team meetings
• Ensures adherence to MassHealth regulations, program compliance requirements, and quality standards
• Works with compliance and the Director to maintain NCQA ongoing readiness
• Manages staffing and collaborates with Calling Center leadership to ensure required client visits are completed
• Aligns client outreach and growth with care team coverage areas and develops staffing plans
• Reviews compliance reports and metrics and develops strategies for compliance and clinical excellence
• Develops and implements processes and procedures with the Director
• Ensures practices and changes are implemented uniformly across the organization
• Mentors and develops staff through feedback, coaching, training, and professional development
• Fosters positive team culture and sets clear expectations
• Ensures timely performance evaluations and coaching
• Analyzes staffing utilization, client satisfaction, and client and staff retention metrics
• Implements strategies to optimize operational efficiency and quality of care under the Director’s supervision
• Serves as a brand ambassador for Vitra and supports customer service and quality care

Explore Regional Manager at Vitra Health. Review requirements and application details.

Regional Manager

• Coordinate comprehensive case management, psychosocial support, caregiver oversight and access to community resources for assigned members
• Receive and acknowledge RN admission handoffs
• Coordinate the case-management-first monthly cadence
• Complete routine, semiannual and annual case management visits within required windows
• Complete and update social histories, psychosocial assessments and qualified-setting evaluations
• Identify changes in member needs, family circumstances, caregiver capacity, social supports and barriers to ongoing services
• Develop, implement and review plans of care with members, caregivers, RNs and other professionals
• Provide caregiver guidance and reinforce approved care-plan expectations
• Identify at-risk cases, coordinate recovery plans and track interventions and outcomes
• Review assigned caregiver logs at least every 30 days and address missing or inconsistent information
• Coordinate caregiver changes with nursing, credentialing and scheduling
• Connect members and caregivers with health, social and community resources; document referrals and follow-up
• Coordinate clinical concerns with nursing and communicate member-status changes, safety risks and unmet needs
• Participate in multidisciplinary case conferences, transitions and discharge planning
• Coordinate with Regional Operations, nursing, Caregiver Experience, Scheduling, Credentialing, Medical Records and Compliance to resolve service barriers
• Document escalations, identify accountable owners and follow through to resolution
• Coordinate home visits, availability, follow-up and geographic routing with Scheduling
• Evaluate and document home safety, fire preparedness, emergency procedures, accessibility and caregiver readiness
• Maintain accurate records in approved systems, including assessments, visits, communications, actions and resolutions
• Participate in quality reviews, required training, competency evaluations and field shadowing
• Perform duties primarily in members’ homes and assigned field locations
• Build supportive relationships with members and caregivers through in-person visits
• Share case observations, caregiver concerns, service barriers and improvement opportunities with Regional Manager and Regional Director
• Provide case insights to clinical and operational leaders and contribute to individualized plans of care
• Plan geographically efficient field visits
• Maintain mileage records and submit mileage expense reports
• Organize field notes and case updates while safeguarding confidential information
• Perform other related duties within professional scope as assigned

Explore Case Manager at Vitra Health. Review requirements and application details.

Case Manager

• Coordinate comprehensive case management, psychosocial support, caregiver oversight and access to community resources for assigned members
• Receive and acknowledge RN admission handoffs
• Coordinate the case-management-first monthly cadence
• Complete routine, semiannual and annual case management visits within required windows
• Complete and update social histories, psychosocial assessments and qualified-setting evaluations
• Identify changes in member needs, family circumstances, caregiver capacity, social supports and service barriers
• Develop, implement and review plans of care with members, caregivers, RNs and other professionals
• Provide caregiver guidance and reinforce approved care-plan expectations
• Identify at-risk cases, coordinate recovery plans and track interventions and outcomes
• Review assigned caregiver logs at least every 30 days
• Coordinate primary and alternate caregiver changes with nursing, credentialing and scheduling
• Connect members and caregivers with health, social and community resources and document referrals and outcomes
• Coordinate clinical concerns with nursing and communicate member-status changes, safety risks and unmet needs
• Participate in multidisciplinary case conferences, transitions and discharge planning
• Coordinate with Regional Operations, nursing, Caregiver Experience, Scheduling, Credentialing, Medical Records and Compliance to resolve service barriers
• Document escalations, assign accountable owners and follow through to resolution
• Coordinate required home visits, availability, follow-up and geographic routing with Scheduling
• Evaluate and document home safety, fire preparedness, emergency procedures, accessibility and caregiver readiness
• Maintain accurate records of assessments, visits, communications, actions and resolutions in approved systems
• Participate in quality reviews, required training, competency evaluations and field shadowing
• Perform duties primarily in members’ homes and assigned field locations
• Build supportive relationships with members and caregivers through in-person visits
• Share case observations, caregiver concerns, service barriers and improvement opportunities with Regional Managers and Regional Directors
• Provide actionable case insights to RNs and clinical and operational leaders
• Plan geographically efficient field visits and maintain accurate mileage and expense reports

Nurse

• Provide nursing admissions, comprehensive assessments and ongoing clinical oversight for assigned members
• Perform initial and ongoing nursing assessments, semiannual and annual evaluations, and required nursing visits within established timeframes
• Review clinical history, diagnoses, medications, functional needs and identified risks
• Develop, implement, review and update nursing components of plans of care
• Assess changes in condition, reconcile medication information within RN scope and coordinate follow-up with providers
• Provide complete admission handoffs to Case Managers and Regional Managers
• Educate caregivers, assess competency and address care or safety concerns
• Review caregiver logs at least every 30 days
• Direct, supervise and review assigned LPN activities
• Communicate significant health changes, urgent concerns and potential service interruptions
• Coordinate hospitalizations, transitions, changing needs and discharge planning with care teams
• Complete nursing progress notes, reports and health-status communications to primary care providers
• Collaborate with Regional Operations, nursing, Caregiver Experience, Scheduling, Credentialing, Medical Records and Compliance
• Document escalations, assign accountable owners and follow through until resolution
• Coordinate admissions, assessments, follow-up visits and caregiver availability with Scheduling
• Assess home suitability, caregiver capabilities, emergency preparedness and environmental risks
• Provide clinical input and support to case management and individualized care-plan revisions
• Maintain accurate records in approved systems and recommend workflow improvements
• Participate in quality reviews, required training, competency evaluations and field shadowing
• Perform duties primarily in members’ homes and assigned field locations
• Build supportive relationships with members and caregivers through in-person visits
• Share case observations, caregiver concerns, service barriers and outcome-improvement opportunities with Regional Managers and Directors
• Provide actionable case insights and contribute to individualized plans of care
• Plan geographically efficient field visits and coordinate schedules
• Maintain mileage records and submit mileage expense reports
• Organize field notes, case updates and follow-up assignments while safeguarding confidential information

Explore Registered Nurse at Vitra Health. Review requirements and application details.

Registered Nurse

• Provide nursing admissions, comprehensive assessments and ongoing clinical oversight for assigned members
• Perform initial and ongoing nursing assessments, semiannual and annual evaluations, and required nursing visits
• Review clinical history, diagnoses, medications, functional needs and identified risks
• Develop, implement, review and update nursing components of individualized plans of care
• Assess changes in condition, reconcile medication information and coordinate follow-up with providers
• Provide admission handoffs to Case Managers and Regional Managers
• Educate caregivers, assess competency and address care or safety concerns
• Review caregiver logs at least every 30 days
• Direct, supervise and review assigned LPN clinical activities
• Communicate significant health changes, urgent concerns and potential service interruptions
• Coordinate hospitalizations, transitions, changing needs and discharge planning
• Complete nursing progress notes, reports and provider communications
• Collaborate with operations, nursing, scheduling, credentialing, medical records, compliance and case management teams
• Resolve service barriers, document escalations and follow issues through resolution
• Assess home suitability, caregiver capabilities, emergency preparedness and environmental risks
• Maintain accurate records in approved documentation systems
• Participate in quality reviews, training, competency evaluations and field shadowing
• Perform duties primarily in members’ homes and assigned field locations
• Build supportive relationships with members and caregivers through in-person visits
• Share case insights, caregiver concerns and service barriers with regional and clinical leaders
• Plan geographically efficient field visits and coordinate schedules
• Maintain mileage records and submit expense reports
• Organize field notes, case updates and follow-up assignments while safeguarding confidential information

• Provide nursing admissions, comprehensive assessments and ongoing clinical oversight for assigned members
• Perform initial and ongoing nursing assessments, semiannual and annual evaluations, and required nursing visits
• Review clinical history, diagnoses, medications, functional needs and identified risks
• Develop, implement, review and update nursing components of plans of care
• Assess changes in condition, reconcile medication information and coordinate follow-up with primary care providers
• Provide complete admission handoffs to Case Managers and Regional Managers
• Provide and document caregiver orientation, skills education, competency follow-up and clinical guidance
• Review assigned caregiver logs at least every 30 days
• Direct, supervise and review assigned LPN activities
• Communicate significant health changes, urgent concerns and potential service interruptions
• Coordinate with Case Managers, caregivers, providers and regional teams regarding hospitalizations, transitions, changing needs and discharge planning
• Complete nursing progress notes, reports and semiannual health-status communications to primary care providers
• Coordinate with Regional Operations, nursing, Caregiver Experience, Scheduling, Credentialing, Medical Records and Compliance
• Document escalations, identify accountable owners and follow through until resolution
• Coordinate nursing admissions, assessments, follow-up visits and caregiver availability with Scheduling
• Assess and document home-setting suitability, caregiver capabilities, emergency preparedness and environmental risks
• Provide clinical input and practical support to case management
• Maintain timely, accurate and complete records in approved systems
• Participate in quality reviews, required training, competency evaluations and field shadowing
• Perform duties primarily in members’ homes and assigned field locations
• Build supportive relationships with members and caregivers through in-person visits
• Share case observations, caregiver concerns, service barriers and outcome-improvement opportunities with regional leadership
• Contribute to individualized plans of care within professional scope
• Plan geographically efficient field visits and coordinate schedules
• Maintain mileage records and submit mileage expense reports
• Organize field notes, case updates and follow-up assignments while safeguarding confidential information
• Perform other related duties consistent with the position and professional scope

• Deliver assigned nursing visits and supportive clinical services under RN direction and supervision
• Participate in admissions and assessments with the RN and Case Manager
• Observe and document member condition, functional changes, medication concerns, caregiver practices, and environmental or safety issues
• Communicate findings and escalate matters requiring RN assessment or clinical judgment
• Complete follow-up after visits and verify closure of outstanding actions
• Reinforce RN-established caregiver education and approved care-plan actions within LPN scope
• Review caregiver logs and escalate missing or inconsistent entries
• Prepare timely nursing progress notes and assigned records
• Collaborate with RNs, Case Managers, Regional Managers, Scheduling, Credentialing, Medical Records, Compliance, and other departments
• Coordinate service barriers, handoffs, scheduling, visit plans, and field routes
• Report home-readiness, environmental safety, emergency-preparedness, and caregiver-support concerns
• Maintain accurate records in approved systems and participate in quality reviews, training, competency evaluations, and field shadowing
• Build supportive relationships with members and caregivers during in-person visits
• Provide case insights and contribute to individualized plans of care within professional scope
• Maintain mileage records and submit mileage expense reports
• Work primarily in members’ homes and assigned field locations, generally during Monday–Friday business hours with schedule flexibility as needed

Explore Licensed Practical Nurse at Vitra Health. Review requirements and application details.

Licensed Practical Nurse

• Deliver assigned nursing visits and supportive clinical services under RN direction and supervision
• Participate in admissions and assessments with the RN and Case Manager
• Observe and document member condition, functional changes, medication-related concerns, caregiver practices, and environmental or safety issues
• Communicate findings and escalate matters requiring RN assessment or clinical judgment
• Complete follow-up after visits and verify closure of outstanding actions
• Reinforce RN-established caregiver education and approved care-plan actions within LPN scope
• Review caregiver logs and escalate missing or inconsistent entries
• Prepare timely nursing progress notes and assigned records
• Collaborate with RNs, Case Managers, Regional Managers, Scheduling, Credentialing, Medical Records, Compliance, and other departments
• Coordinate service barriers, handoffs, visit plans, member and caregiver availability, and field routes
• Report home-setting readiness, environmental safety issues, emergency-preparedness concerns, and caregiver support needs
• Maintain accurate records in approved systems and participate in quality reviews, training, competency evaluations, and field shadowing
• Perform duties primarily in members’ homes and assigned field locations
• Build supportive relationships with members and caregivers through in-person visits
• Provide case insights and contribute to individualized plans of care within professional scope
• Plan geographically efficient field visits and maintain accurate mileage and expense reports
• Maintain organized field notes, case updates, and follow-up assignments while safeguarding confidential information
• Work generally Monday through Friday with flexibility for member needs, operational priorities, training, or business necessity

• Deliver assigned nursing visits and supportive clinical services under RN direction and supervision
• Participate in admissions and assessments with the RN and Case Manager
• Observe and document member condition, functional changes, medication-related concerns, caregiver practices, and environmental or safety issues
• Communicate findings and escalate matters requiring RN assessment, clinical judgment, or care-plan approval
• Complete follow-up after visits and verify closure of outstanding actions
• Reinforce RN-established caregiver education, health-maintenance guidance, and approved care-plan actions
• Review caregiver logs, identify discrepancies, and escalate concerns
• Prepare timely nursing progress notes and assigned records
• Collaborate with RNs, Case Managers, Regional Managers, Regional Directors, Scheduling, Credentialing, Medical Records, Compliance, and other departments
• Coordinate assigned visits, member and caregiver availability, visit-plan changes, and field routes
• Report home-setting readiness, environmental safety, emergency-preparedness concerns, and caregiver support needs
• Maintain accurate records in approved systems and participate in quality reviews, training, competency evaluations, and field shadowing
• Build supportive relationships with members and caregivers through in-person visits
• Provide case insights and contribute to individualized plans of care within professional scope
• Plan geographically efficient field visits and maintain mileage records and expense reports
• Organize field notes, case updates, and follow-up assignments while safeguarding confidential information
• Perform other related duties consistent with the position and professional scope

• Provide RN admissions, initial and ongoing nursing assessments, semiannual and annual evaluations, and required nursing visits
• Review clinical histories, diagnoses, medications, functional needs, and identified risks
• Develop, implement, review, and update nursing components of individualized plans of care
• Assess changes in condition, reconcile medication information, and coordinate follow-up with providers and clinical resources
• Provide admission handoffs to Case Managers and Regional Managers
• Educate caregivers, assess competency, review caregiver logs every 30 days, and address care or safety concerns
• Direct, supervise, and review assigned LPN clinical work
• Communicate significant health changes, urgent concerns, and potential service interruptions
• Coordinate hospitalizations, transitions, changing needs, and discharge planning with caregivers, providers, Case Managers, and regional teams
• Complete nursing progress notes, reports, and provider communications accurately and on time
• Collaborate with Operations, Scheduling, Credentialing, Medical Records, Compliance, and other departments to resolve service barriers
• Assess home-setting suitability, caregiver capabilities, emergency preparedness, and environmental risks
• Maintain accurate records in approved systems and recommend workflow improvements
• Participate in quality reviews, required training, competency evaluations, and field shadowing
• Build supportive relationships with members and caregivers through in-person visits
• Share case observations, caregiver concerns, service barriers, and improvement opportunities with Regional Managers and Directors
• Plan geographically efficient field visits and coordinate schedules to meet required visit windows
• Maintain mileage records and submit mileage expense reports
• Keep field notes, case updates, and follow-up assignments organized while safeguarding confidential information

• Deliver assigned nursing visits and supportive clinical services under RN direction and supervision
• Participate in admissions and assessments with the RN and Case Manager
• Observe and document member condition, functional changes, medication-related concerns, caregiver practices, and environmental or safety issues
• Communicate findings and escalate matters requiring RN assessment or clinical judgment
• Complete follow-up after visits and verify closure of outstanding actions
• Reinforce RN-established caregiver education and approved care-plan actions within LPN scope
• Review caregiver logs and escalate missing or inconsistent entries
• Prepare timely nursing progress notes and assigned records
• Collaborate with RNs, Case Managers, Regional Managers, Scheduling, Credentialing, Medical Records, Compliance, and other departments
• Coordinate assigned visits, member and caregiver availability, visit-plan changes, and field routes
• Report home-setting readiness, environmental safety issues, emergency-preparedness concerns, and caregiver support needs
• Maintain accurate records in approved systems and participate in quality reviews, training, competency evaluations, and field shadowing
• Perform duties primarily in members’ homes and assigned field locations
• Provide case insights and contribute to individualized plans of care within professional scope
• Plan geographically efficient field visits and maintain mileage records and expense reports
• Support regular business hours generally Monday through Friday, with schedule flexibility as required

Open roles

Regional Manager

Case Manager

Case Manager

Registered Nurse

Registered Nurse

Registered Nurse

Licensed Practical Nurse

Licensed Practical Nurse

Licensed Practical Nurse

Registered Nurse

Licensed Practical Nurse