Waystone

Billing Specialist

• Manage client Net Asset Value (NAV) and Assets Under Management (AUM) data for reporting, analysis, and billing calculations
• Perform reconciliations and resolve discrepancies in client AUM/NAV data
• Prepare billing calculations and associated revenue tasks for the Management Company
• Coordinate ancillary revenue information
• Provide ManCo fee calculation outputs to Billing colleagues for client invoice generation
• Collaborate with Business Development, Relationship Management, Onboarding, Local Finance Teams and Legal
• Address client-specific queries related to ManCo fee calculations and support resolution of billing discrepancies and customer disputes
• Ensure policies, procedures and prescribed controls are followed in billing calculations
• Prepare invoices in the Financial ERP system according to prescribed coding requirements
• Maintain accurate billing calculation records and support internal audits
• Support the Global Billing & Collections Team
• Liaise with Group Finance, Director of RFS Revenue, Financial Controllers and Financial Planning & Analysis
• Participate in the annual audit process and provide timely responses to queries
• Collaborate across the Waystone Group and contribute to Group Projects
• Assist with Billing & Collections continuous improvements, including billing calculation policies, procedures and technology systems

Billing Manager

Financial Planning and Analysis

• Support the Investment Risk function through risk reporting and oversight for regulated funds
• Calculate market risk analytics and monitor investment compliance limits for ManCo clients
• Review fund-related reports provided by Investment Managers
• Perform due diligence on Investment Managers as part of the client acceptance process
• Analyse key risk indicators of Waystone’s client portfolios
• Prepare regulatory reports such as Annex IV
• Conduct liquidity stress testing in accordance with each fund’s policy
• Prepare risk reporting for monthly review by Waystone’s Risk Committee
• Present risk analysis at external fund board meetings

Manager – Investment Risk

Associate

• Assist with management of ongoing and large-scale operational risk deliverables within Waystone Management Company’s AIFM and UCITS Management Company business
• Oversee Waystone’s distribution delegates and ensure ongoing regulatory compliance
• Support the Irish team with existing, new and potential mandates and broader European operations
• Complete initial due diligence reviews for onboarding distribution delegates
• Coordinate with the Distribution Oversight team and internal teams to obtain required documentation and update trackers
• Complete annual due diligence reviews for existing active distribution delegates
• Review and oversee delegate marketing material and monthly target reviews
• Maintain team inventories and process planners with accurate, up-to-date distributor data and records
• Record new global registration records, including passporting and marketing notifications
• Provide advice, guidance and support across the business on operational risks
• Ensure Fund Board reports contain accurate and current Distribution information
• Assist with internal and regulatory projects
• Communicate with distributor delegates regarding queries and fund distribution information
• Escalate issues to the DP for Distribution or in accordance with Board-approved procedures
• Ensure effective investor complaints handling procedures are in place
• Keep abreast of regulatory changes and improve team methods and processes
• Organize and participate in meetings, lead training sessions and attend technical training
• Identify technology challenges, inefficiencies and solutions with business unit managers and staff
• Lead and participate in team projects and assist with staff training and development
• Write specifications for product development and maintain detailed knowledge of Waystone operations and regulatory implications

Senior Associate – Delegate Oversight

Security Operations

• Monitor and analyse security alerts from AWS, Azure, O365, Okta, Zscaler and SIEM tools to identify potential security threats
• Perform incident detection, analysis, and response for cloud-native environments using AWS Security Hub and Azure Defender for Cloud
• Collaborate with IT, Security Engineering, internal audit, compliance, and other stakeholders to address incidents and ensure timely resolution
• Develop and refine security monitoring policies, rules, and alerting configurations
• Investigate security incidents, identify root causes, and recommend remediation steps
• Maintain and optimise DLP solutions to prevent unauthorised data exposure
• Generate regular reports on security incidents, key metrics, and security improvement recommendations
• Identify security risks and work with teams to mitigate potential threats
• Participate in threat hunting across cloud and on-premises environments
• Contribute to SOC continuous improvement, including playbook development and toolset enhancement

SOC Analyst

Director

• Lead a cross-jurisdictional Corporate Secretarial Services Centre of Excellence across Ireland and Luxembourg
• Own the function’s strategy, operating model, control environment, service quality and performance
• Draft, implement, review and refine controls, processes, procedures, manuals, trackers and billing controls
• Define, monitor, analyse and report KPIs, identify trends, implement corrective actions and drive continuous improvement
• Govern revenue and billing, including billing data accuracy, revenue reporting, fee reviews and leakage identification
• Provide commercial input into pitches and client proposals
• Lead operational projects and technology adoption, optimisation and governance
• Plan capacity, succession and strategic requirements for the function
• Oversee control performance, escalation and remediation of weaknesses
• Oversee accurate and compliant board support, statutory records, regulatory filings and corporate secretarial services
• Review escalated or high-risk matters and liaise directly with clients and stakeholders
• Own senior client relationships, support client growth and retention, and attend client meetings, pitches, onboarding and service calls
• Manage team performance and operations across both jurisdictions
• Provide guidance, training, mentorship and leadership development
• Lead recruitment, conduct appraisals, allocate work and manage direct reports
• Build high-performing, engaged and accountable teams

Director – Corporate Secretarial Services, COE

• Lead the planning, organisation and prioritisation of the team’s activities
• Ensure client engagements are delivered efficiently, consistently and according to agreed service standards
• Develop, document and implement procedures and controls supporting professional standards, regulatory compliance and operational excellence
• Oversee review of client management accounts before issuance
• Ensure monthly, quarterly and statutory financial information is accurate, consistent and timely
• Present financial information and related correspondence clearly and professionally to clients and stakeholders
• Ensure corporation tax, VAT and statutory filing obligations are completed accurately and on time
• Oversee preparation and submission of regulatory reports and returns
• Drive continuous improvement across accounting and corporate services processes
• Review and enhance reporting processes to shorten delivery timelines and improve quality and client experience
• Collaborate with colleagues across the Waystone Group
• Build and maintain relationships with internal and external stakeholders
• Act as a senior point of contact where appropriate
• Support strategic initiatives, ad hoc assignments and projects directed by the Board or senior management
• Lead, coach and mentor Corporate Services team members
• Support business growth, service enhancement and expansion of client relationships
• Act as a director of client companies where required, maintaining governance, fiduciary oversight, conflicts management and compliance standards

Associate Director – Corporate Services

General

• Own day-to-day dealing relationships with authorised participants across the ETF range
• Handle creation and redemption enquiries and resolve settlement fails with Operations and the administrator
• Onboard new authorised participants and manage AP agreements with Legal
• Maintain settlement arrangements across the ICSD, including preparation for the European move to T+1
• Support new ETF launches from product build through seed and listing
• Coordinate seed capital arrangements, AP and market maker appointments, exchange listing, and first-day trading readiness
• Advise issuers on basket construction, listing venues, currency lines, and liquidity arrangements
• Review portfolio composition files, basket construction, dealing spreads, and fund-level fees
• Monitor spreads, depth, premium and discount, and on-exchange versus off-exchange volume
• Manage market maker and liquidity provider coverage across listings, including designated market maker arrangements and RFQ venues
• Act as capital markets point of contact for partner investment managers
• Deliver trading education to partners, clients, and internal teams
• Produce pre-trade liquidity and cost analysis for institutional clients and platforms
• Support large and complex trades end to end
• Develop analytics and reporting for spread and premium/discount monitoring, iNAV quality, primary market activity, and AP performance
• Contribute capital markets input to partner pitches, due diligence questionnaires, and platform RFPs
• Maintain competitive intelligence on European ETP trading practices and rival issuers' liquidity arrangements

ETF Capital Markets Specialist

• Administer holdings and market data in proprietary software systems to produce risk reporting
• Record and escalate breaches according to procedure and maintain accurate company logs
• Maintain and update documentation and backups for operational processes
• Monitor risk exposure across an assigned portfolio of funds, handle client queries, and develop expertise in investment strategies
• Collaborate with colleagues across locations and time zones
• Use Bloomberg and Microsoft Office
• Participate in user acceptance testing of proprietary software and improve team processes
• Support clients through timely and accurate risk reporting, resolving and escalating issues appropriately
• Maintain and develop relationships with a portfolio of clients
• Manage client document review and quality control, including 24-hour communication turnaround and Salesforce updates
• Evaluate and prioritize situations based on risk and time requirements
• Maintain understanding of client operational risk and company policies and procedures
• Monitor industry developments and regulatory changes and assist with operational risk and compliance projects
• Manage Document Execution Form workflows for board resolutions, agreements, and transaction documentation
• Attend Portfolio Management and Oversight calls and help prepare PM&O reports
• Support onboarding of new engagements and clients across product lines
• Liaise professionally with fund service providers and provide excellent customer service
• Identify cross-selling opportunities for Waystone products
• Maintain entity status, regulatory, and service-provider information in Salesforce
• Monitor accounts receivable for the client portfolio and escalate issues when necessary
• Arrange calls for Directors and compile meeting materials
• Provide coverage notes and complete out-of-office checklists
• Manage and present tracking schedules at team meetings
• Assist with the Economic Substance annual compliance cycle, including preparation, review, and submission of filings

Associate – Economic Substance

Compliance

• Lead Regulatory Reporting workstreams across major regulatory change programmes, including internal data management projects, AIFMD II, UCITS VI, UK FRAME, and Form PF
• Analyze and interpret new regulatory requirements and assess impacts on reporting processes, data models, and operating frameworks
• Define business requirements and implementation plans to support regulatory compliance
• Own regulatory reporting data requirements and enhance regulatory data governance frameworks
• Lead regulatory reporting input for automation initiatives and schema development
• Identify opportunities to reduce manual processing through improved data sourcing, transformation, and controls
• Support the design and implementation of automated filing solutions
• Represent Regulatory Reporting to development and technology teams
• Translate complex regulatory requirements into detailed business specifications
• Support testing, validation, and implementation of regulatory reporting system enhancements
• Provide guidance on reporting schemas, data models, and regulatory reporting architecture
• Manage implementation activities across a population of over 1,200 funds for AIFMD II
• Manage regulatory reporting impacts across 200+ funds for Form PF
• Evaluate opportunities to automate and enhance additional filing processes such as CPO/PQR
• Support expansion and centralization of reporting services
• Drive development of automated filing capabilities for existing and future reporting obligations
• Build relationships across Regulatory Reporting, Technology, Product, Risk, and Operations teams
• Coordinate delivery across multiple workstreams and ensure regulatory milestones are achieved
• Provide senior management with updates on progress, risks, dependencies, and resource requirements

Associate Director – Regulatory Reporting

• Lead a cross-jurisdictional corporate secretarial function comprising teams in Ireland and Luxembourg
• Own the function’s strategy, operating model, control environment, service quality and performance
• Draft, implement, review and refine controls, processes, procedures, manuals, trackers and billing controls
• Define, monitor, analyse and report KPIs; identify trends, implement corrective actions and drive continuous improvement
• Govern revenue and billing, including billing data accuracy, revenue reporting, fee reviews and leakage identification
• Provide commercial input into pitches and client proposals
• Lead operational projects and technology adoption, optimisation and governance
• Undertake capacity, succession and strategic planning
• Maintain executive oversight of controls and ensure weaknesses are escalated and remediated
• Oversee delivery of board support, statutory record maintenance, regulatory filings and corporate secretarial services
• Review and report on client satisfaction
• Own senior client relationships across Ireland and Luxembourg
• Liaise with service providers and stakeholders; support client growth and retention
• Attend client meetings, pitches, onboarding and service calls
• Manage team performance and operations, including work allocation and delivery within agreed timeframes
• Provide guidance, training and mentorship
• Lead leadership development and recruitment efforts
• Act as senior functional escalation point for complex or material matters
• Conduct appraisals and associated line-manager tasks
• Build a high-performing, engaged and accountable team

Director – Corporate Secretarial Services

Financial Crime

• Accurately process and/or review investor information with specific reference to AML
• Liaise with Investor Services/Dealing Team and AML Team Leads to complete client review processes
• Conduct AML reviews, incorporation and KYC document reviews, financial sanctions and PEP screenings, and independent investor research
• Review investor accounts to ensure Customer Due Diligence requirements are met
• Maintain current knowledge of AML regulations and best practices
• Promote enhancements to AML processes and procedures
• Maintain AML checklists and procedures
• Meet internal and external service levels and regulatory deadlines
• Meet quality targets
• Provide money movement notifications to clients and prepare wire instructions for fund investor activity
• Serve as the client operational contact for AML
• Resolve queries, problems, and errors in a timely manner
• Adhere to departmental procedures and controls
• Work on projects and ad-hoc tasks as required
• Contact investors regarding outstanding AML or tax requirements
• Assist with query handling and quality error analysis
• Identify root causes and help develop solutions
• Provide periodic team-performance reports to the Manager

AML Associate – Senior Associate

• Accurately process and/or review investor information with specific reference to AML
• Liaise with Investor Services/Dealing Teams and AML Team Leads to complete client review processes
• Carry out AML reviews, incorporation and KYC document reviews, financial sanctions and PEP screenings, and independent research on new/onboarding and existing investors
• Review investor accounts of varying complexity to ensure Customer Due Diligence requirements are met
• Maintain current knowledge of AML regulations and best practices and promote enhancements to AML processes and procedures
• Maintain AML checklists and procedures
• Ensure internal and external service levels and regulatory deadlines are met
• Meet quality targets
• Provide money movement notifications to clients and prepare wire instructions for fund investor activity
• Serve as the client operational contact for AML and maintain client relationships
• Resolve queries, problems, and errors in a timely manner
• Adhere to established departmental procedures and controls
• Work on projects and ad hoc tasks as required
• Demonstrate team-player qualities within Investor Services
• Contact investors regarding outstanding AML or tax requirements
• Assist with query handling and quality error analysis, identify root causes, and help develop solutions
• Provide periodic team performance reports to the Manager

• Draft minutes for Cayman Islands domiciled funds, reflecting key deliberations and strategic points
• Attend meetings when necessary to capture accurate records of discussions, decisions, and action items
• Ensure minutes adhere to organizational templates, governance standards, and confidentiality requirements
• Deliver first-draft minutes within agreed timelines and circulate them to relevant stakeholders for review
• Incorporate feedback and maintain version control to produce polished, approved final minutes
• Complete Document Execution Forms for signing minutes and file minutes securely according to team procedures
• Extract and record action items and maintain the Action Point Log where required
• Respond to internal queries related to minutes and meeting records
• Support minutes-related project work as assigned
• Keep relevant trackers updated for assigned matters
• Follow established minutes team procedures, templates, and process documentation
• Report to the Associate Director - Board Support Services
• Support the team’s success and act as a supportive resource for junior team members

Billing Manager

Manager – Investment Risk

Senior Associate – Delegate Oversight

SOC Analyst

Director – Corporate Secretarial Services, COE

Associate Director – Corporate Services

ETF Capital Markets Specialist

Associate – Economic Substance

Associate Director – Regulatory Reporting

Director – Corporate Secretarial Services

AML Associate – Senior Associate

AML Associate – Senior Associate

Senior Associate – Board Support Services