Wells Fargo

Product Manager

• Own the product vision, strategy, and multi-year roadmap for HR Governance and Labor Relations capabilities
• Leverage Workday as the primary platform and ServiceNow for supporting workflows and case management
• Define scope, establish objectives and key results, prioritize backlogs, and direct analysts and delivery teams
• Translate complex HR business processes, controls, and requirements into scalable technology solutions
• Build relationships across HR, Legal, Risk, Technology, product teams, and business leaders
• Lead discovery, requirements gathering, solution design, testing, implementation, and adoption activities
• Guide analysts and Agile teams in translating requirements into features, user stories, acceptance criteria, and delivery plans
• Manage dependencies, risks, and roadblocks
• Oversee Workday, Workday Extend, ServiceNow, integrations, and vendor-supported capabilities
• Monitor roadmap execution, product performance, and delivery outcomes
• Ensure alignment with HR Product Management standards, enterprise architecture, regulatory requirements, and evolving business priorities

Senior Product Owner – HR Systems

Associate

• Support Relationship Managers with portfolio strategy, client planning materials, and relationship development activities
• Identify client needs and coordinate banking, treasury, capital markets, and risk solutions
• Participate in prospecting, pipeline development, and preparation of marketing materials
• Monitor client financial performance, industry trends, and competitive activity
• Prepare client pitches and materials for relationship discussions
• Evaluate client credit needs, structure financing solutions, and assess risk profiles with Portfolio Managers
• Conduct financial analysis and industry/market research for existing and prospective clients
• Prepare credit approval packages for renewals, amendments, and new credit requests
• Ensure client requests align with internal credit policies and risk frameworks
• Support transaction execution through diligence coordination, materials preparation, and internal engagement
• Collaborate with Portfolio Management, Credit, Legal, Treasury, Capital Markets, Loan Operations, and Risk
• Track deal milestones, deliverables, and closing requirements
• Collect financial reporting, compliance certificates, and other client deliverables
• Address routine client inquiries and coordinate follow-up actions
• Maintain communication with internal partners for consistent client service
• Support adherence to credit policies, regulatory requirements, compliance standards, and audit expectations
• Maintain documentation and update internal systems
• Identify and escalate emerging risks within assigned relationships

Corporate Banking Associate – Relationship Management – TMT

Banker

• Acquire new affluent consumer and business customers through strategic outreach, referrals, and pre-planned appointments
• Deepen existing relationships through discovery-driven conversations and tailored banking and credit strategies
• Serve as the primary financial partner for comprehensive, multi-product guidance and ongoing reviews
• Grow and manage a defined book of business using goals-based planning and prudent risk oversight
• Deliver integrated solutions across deposits, investments, credit, home lending, and business banking
• Coordinate warm introductions with Wealth, Home Lending, and Business Banking partners and convert qualified opportunities into closed outcomes
• Educate customers on self-service and mobile banking options
• Advise branch colleagues on relationship development and complex client needs
• Maintain accurate documentation, exercise sound judgment, escalate issues, and adhere to policies and regulations
• Transition from the temporary license-pending role to Senior Branch Premier Banker (SAFE) after completing licensing requirements and SAFE registration

Senior Premier Banker

• Lead the Receivables Payment Acceptance organization and develop product leaders
• Own and execute payment acceptance strategy across paper and electronic methods
• Drive digital adoption, integrated experiences, and paper-to-electronic migration
• Define the target-state portfolio and multiyear roadmap
• Deliver client value through faster funds availability, reduced days sales outstanding, higher straight-through processing, improved reconciliation, and connected presentment-to-payment experiences
• Own portfolio P&L and performance management
• Develop and commercialize propositions for large originators, billers, and commercial clients
• Translate client insights, sales feedback, market research, and portfolio data into product priorities and investment cases
• Oversee the full product lifecycle from discovery through retirement
• Partner with Merchant Services, Payables, Commercial Card, Digital, Sales, Operations, Technology, Finance, Risk, Legal, and Compliance
• Establish product risk and control processes across development, change management, implementation, third-party management, and ongoing performance
• Represent the portfolio with senior leaders, clients, and industry forums
• Communicate strategy, performance, investment needs, risks, tradeoffs, and decisions
• Manage people and financial resources, establish operating rhythms and decision rights, and foster accountability

Product Management Director – Head of Receivables Payment

Security Engineer

• Drive design, deployment, and automation strategies for encryption, tokenization, and key management products and services, including HSMs, security appliances, and security applications
• Provide technical guidance and oversight to teams responsible for product delivery and operational maintenance
• Develop and maintain design, build, deployment, automation, and operational documentation
• Research, analyze, and evaluate new cryptographic products and services
• Participate in proof-of-concept testing and demonstrations
• Support company-driven audits, gather compliance evidence, and drive product enhancements to remediate findings
• Conduct technical incident investigations, identify causes, and recommend mitigation strategies
• Collaborate with compliance, security architecture, and security evaluation teams to ensure cryptographic product compliance
• Work with vendors on technology roadmaps and product enhancements
• Partner with engineering teams to identify and remediate security vulnerabilities and conduct infrastructure risk assessments
• Support incident response, root cause analysis, and corrective action activities
• Oversee engineers and influence encryption infrastructure design and architecture decisions
• Ensure design decisions address blast radius and business resiliency requirements
• Report directly to the Senior Manager for the Encryption, Tokenization and Key Management team

Lead Information Security Engineer – Cryptographic Products and Services

Full-stack Engineer

• Design and build automation to streamline provisioning, configuration, and lifecycle management of load balancers
• Create API-driven integrations between network platforms and internal systems
• Develop and maintain automation frameworks that improve reliability and reduce operational toil
• Translate manual operational procedures into codified, repeatable automation
• Ensure automation artifacts follow best practices for performance, maintainability, and security
• Collaborate with network engineering and platform teams to align automation with broader architectural strategies
• Lead automation of product deployments and customer journeys
• Create APIs for Load Balancing and other infrastructure services
• Support a software-driven infrastructure environment through automation solutions
• Follow applicable Wells Fargo risk, compliance, governance, and escalation requirements

Lead Software Engineer – Load Balancer Infrastructure Development

Strategy

• Support the development and execution of payment channel strategies across digital, API, online banking, treasury management, embedded finance, and emerging payment platforms
• Identify and assess growth opportunities enhancing payment capabilities, client experience, adoption, revenue generation, and market expansion
• Conduct market, client, competitive, and financial analyses for strategic decision-making and prioritization
• Develop business cases, operating models, and strategic recommendations aligned with enterprise and line-of-business objectives
• Partner with Product, Technology, Sales, Treasury Management, Operations, Risk, Compliance, and Finance teams to advance strategic initiatives and deliver scalable solutions
• Support the Director in managing relationships with payment networks, clearinghouses, fintechs, platform providers, industry associations, standards organizations, and strategic vendors
• Evaluate partnership opportunities through strategic, financial, operational, and competitive assessments
• Assist with contract reviews, business negotiations, performance monitoring, and partnership governance
• Research emerging market trends and industry developments to identify opportunities, risks, and strategic implications
• Monitor regulatory, competitive, economic, technology, and industry developments impacting payments and transaction banking
• Synthesize market intelligence into actionable insights, executive presentations, and strategic recommendations
• Support annual strategic planning, roadmap development, investment prioritization, and business performance reviews
• Develop executive communications and materials for senior leadership, governance forums, and strategic decision-making
• Lead complex, cross-functional strategic initiatives from planning through implementation
• Establish project governance, success metrics, executive reporting, and stakeholder communication plans
• Drive alignment across teams to execute strategic priorities on time and achieve intended outcomes
• Identify risks, dependencies, and implementation challenges and develop mitigation strategies
• Measure initiative performance and recommend continuous improvement and future investment opportunities

Senior Lead Strategy & Planning Consultant

Consultant

• Lead the overall Business Banking Client Experience strategy, aligning customer priorities with business growth objectives
• Establish and manage governance processes for client experience initiatives
• Own NPS, OSAT, and other customer experience metrics, including tracking, trend analysis, and executive reporting
• Identify customer experience opportunities and risks through customer feedback, operational performance, and market trend analysis
• Conduct competitive experience benchmarking against industry peers
• Develop customer attrition insights and analytics to identify client-loss drivers and retention opportunities
• Translate customer, operational, and market insights into actionable recommendations
• Lead cross-functional teams implementing customer experience initiatives and continuous improvement efforts
• Prepare executive presentations, dashboards, and governance materials
• Partner with senior leaders to establish priorities, success measures, and execution plans
• Facilitate decision-making and issue resolution for complex customer experience challenges
• Influence stakeholders across Business Banking and enterprise functions to drive alignment, accountability, and customer-focused outcomes
• Execute applicable credit, market, financial crimes, operational, and regulatory compliance risk programs, including monitoring, identification, escalation, and remediation

Lead Business Execution Consultant

Community Manager

• Lead the development and execution of Cyber Social Responsibility programs focused on customer and community cyber education
• Design, build, and facilitate in-branch cyber human defense workshops, fraud awareness activities, seminars, and community outreach engagements
• Develop executive-ready briefings, strategic narratives, progress updates, talking points, and presentation materials for senior leadership
• Create audience-specific educational content translating complex cybersecurity and fraud topics into practical guidance
• Establish repeatable engagement models, operational processes, measurement frameworks, and reporting mechanisms
• Coordinate stakeholder activities across initiatives, aligning timelines, dependencies, resources, and outcomes
• Represent Wells Fargo at conferences, community events, industry forums, and customer-facing engagements
• Measure program effectiveness through participation, engagement, and behavioral outcome metrics and recommend improvements
• Identify emerging fraud and cyber threats affecting customers and incorporate timely awareness content
• Support strategic initiatives enhancing Wells Fargo’s reputation in customer cyber safety and digital resilience
• Develop security risk awareness and mitigating actions as a more experienced lead
• Advise on the development and delivery of Information Security Education and Awareness
• Collaborate with peers, colleagues, and managers to resolve issues and achieve goals
• Lead projects and teams
• Mentor less experienced staff

Cyber Social Responsibility Lead

• Acquire new affluent consumer and business customers and deepen existing relationships through outreach, referrals, and scheduled appointments
• Lead discovery-driven conversations to understand customer goals and deliver tailored banking and credit strategies
• Serve as the primary financial partner, providing comprehensive multi-product guidance and ongoing reviews
• Own and actively grow a defined book of business
• Deliver integrated solutions across deposits, investments, credit, home lending, and business banking
• Coordinate warm introductions with Wealth, Home Lending, and Business Banking partners and convert qualified opportunities into closed outcomes
• Educate customers on self-service and mobile banking options
• Advise branch colleagues on relationship development and complex client needs
• Maintain accurate documentation, exercise sound judgment, escalate issues, and adhere to policies and regulations
• Support customers with everyday banking needs, including opening accounts and handling service requests
• Participate in the Branch Network Licensed Banker program if hired into the license-pending role

• Acquire new affluent consumer and business customers and deepen existing relationships through outreach, referrals, and appointments
• Lead discovery-driven conversations to understand customer goals and deliver tailored banking and credit strategies
• Serve as the primary financial partner providing comprehensive, multi-product guidance and ongoing reviews
• Grow and manage a defined book of business using goals-based planning and risk oversight
• Deliver solutions across deposits, investments, credit, home lending, and business banking
• Coordinate warm introductions with Wealth, Home Lending, and Business Banking partners
• Convert qualified opportunities into closed outcomes and take ownership of customer relationships
• Educate customers on self-service and mobile banking options
• Open accounts, handle service requests, and support everyday banking needs
• Advise branch colleagues on relationship development and complex client needs
• Maintain accurate documentation, exercise sound judgment, escalate issues, and adhere to policies and regulations
• Complete licensing and SAFE registration requirements before transitioning from the temporary license-pending role

• Define and execute the strategy and roadmap for Commercial Card Supplier Enablement capabilities
• Increase supplier acceptance and convert client payments to commercial card
• Oversee the end-to-end supplier enablement journey, including opportunity identification, analytics, outreach, enrollment, reporting, and continuous optimization
• Develop scalable, data-driven solutions that enhance client and supplier experience, expand program adoption, and drive payment volume growth and revenue generation
• Lead complex initiatives, including establishing marketing programs for new products or enhancements
• Conduct market research and results-oriented analysis for major products and services
• Review and analyze complex major product lines and services
• Implement change delivery solutions for portfolio technology process work of low to moderate complexity
• Make decisions considering global market dynamics, trends, and regulatory impact
• Oversee risk management to meet deliverables and drive new initiatives
• Collaborate with Product, Sales, Technology, Operations, Risk, managers, stakeholders, scrum masters, project managers, delivery teams, and external partners
• Lead projects and teams and mentor less experienced staff

Lead Product Manager – Commercial Cards, Supplier Enablement

• Build lasting customer relationships through proactive, meaningful conversations
• Lead discovery-driven conversations to understand customer needs
• Connect customers with relevant banking products, services, solutions, and digital tools
• Drive branch growth by identifying opportunities, promoting solutions, and making referrals
• Support new account openings, service requests, and credit applications
• Perform cash handling and teller line activities
• Process transactions accurately while maintaining compliance and operational standards
• Use digital tools and technologies to enhance customer experience
• Deliver accurate, compliant service within defined risk controls
• Collaborate with branch teammates to coordinate handoffs to licensed bankers and specialists
• Flex between cash handling and customer banking activities to support branch operations

Personal Banker

• Acquire, manage, and grow a portfolio of consumer and business customer relationships
• Lead discovery-driven conversations to understand customer goals and deliver tailored banking and credit strategies
• Drive balanced growth across deposits, lending, and investments
• Coordinate warm introductions and partner with Wealth, Home Lending, and Business Banking
• Convert qualified opportunities into closed outcomes
• Educate customers on self-service and mobile banking options to promote digital adoption
• Resolve account inquiries and service requests within authorized limits
• Document actions and establish follow-up plans
• Demonstrate risk excellence through accurate documentation, sound judgment, timely escalation, and policy and regulatory adherence
• Complete licensing and SAFE requirements to transition from Relationship Banker LP to Relationship Banker (SAFE)

Relationship Banker

• Provide personalized banking support across multiple branch locations within an assigned geographic area
• Cover banker and teller absences and temporarily fill open positions as needed
• Adapt to new branch environments, teams, and customer needs
• Build customer relationships through proactive conversations and outreach
• Identify customer needs and connect them with banking products, services, and solutions
• Drive branch growth through appropriate referrals
• Support account openings, service requests, and credit applications
• Perform cash handling and teller line activities
• Process transactions accurately while maintaining compliance and operational standards
• Use digital tools and technologies to enhance customer experience
• Deliver accurate, compliant service within defined risk controls
• Coordinate handoffs to licensed bankers and specialists
• Commute to assigned branch locations for the duration of assignments
• Flex between cash handling and customer banking activities