Wing Assistant

Designer

• Create full kitchen and bathroom remodel designs using 2020 Design software, including cabinet layouts, floor plans, and renderings
• Interpret jobsite dimensions and revise designs based on client feedback and field conditions
• Request and review quotes from cabinet, countertop, tile, and plumbing suppliers
• Compare quotes for accuracy, pricing, and lead times
• Resolve specification or availability issues
• Place cabinet and material orders with approved suppliers
• Verify order details including dimensions, finishes, quantities, and delivery dates
• Track orders through delivery
• Work closely with sales, production, project managers, and installers
• Communicate order status, delays, or backorders
• Help solve design or material problems quickly

Kitchen/Bath Design Coordinator

Operations

• Enter and process orders, manage routing guides, and handle payments
• Create items/queues on wholesale, retail, and marketplace platforms
• Send samples to retailers and representatives
• Organize and process daily payouts
• Manage newsletters
• Prepare Excel reports and pull information for sales representatives across the US
• Perform administrative tasks to ensure orders flow in and out without problems
• Handle ad hoc tasks
• Start immediately

Wholesale Operations Officer

Account Manager

• Own the customer relationship and account after signing, including onboarding, adoption, renewal, and expansion
• Manage a book of live accounts and track status, issues, unresolved items, and customer satisfaction
• Run follow-ups for open items, deals, escalations, and promised callbacks
• Take new customers live by setting up call forwarding, building flows, connecting supported integrations, and testing end-to-end on real records
• Configure call flows, prompts, transfer settings, SMS, notifications, and other product settings
• Conduct several customer calls daily for onboarding, check-ins, escalations, and retention
• Identify churn risk, address past-due invoices, and close upsells
• Identify repetitive back-office work suitable for future automation and document opportunities
• Document recurring fixes as reusable playbooks
• Manage engineering handoffs while retaining ownership of customer updates, timelines, and follow-up
• Provide daily written progress reports and resolve or update open items the same day
• Proactively prevent churn, document fixes, close expansion revenue, and propose back-office automation opportunities during the first 90 days

Account Manager, AI Agents

Customer Success Manager

• Own the customer relationship and account after signing, including onboarding, adoption, renewal, and expansion
• Manage a book of live accounts and track live status, issues, customer sentiment, and unresolved items
• Run follow-ups on open items, deals, escalations, and promised callbacks
• Take new customers live by setting up call forwarding, building flows, connecting supported integrations, and testing end to end on real records
• Configure call flows, prompts, transfer settings, SMS, notifications, and other product settings
• Conduct several customer calls daily, including onboarding, check-ins, escalations, and saves
• Identify churn risk, work past-due invoices, and close upsells
• Identify repetitive back-office work suitable for future automation and propose opportunities
• Document recurring fixes as reusable plays
• Manage engineering handoffs while retaining ownership of customer updates, timelines, and follow-up
• Provide daily written progress reports and resolve or update open items the same day
• Lead new implementations end to end and submit complete engineering escalations
• Proactively prevent churn, document fixes, close expansion revenue, and propose back-office automation opportunities

Customer Success Manager, AI Agents

• Own the customer relationship and every open item after signing, including onboarding, adoption, renewal, and expansion
• Manage a book of live accounts and maintain awareness of account status, issues, customer sentiment, and unresolved items
• Run follow-ups on open items, deals, escalations, and promised callbacks
• Take new customers live by setting up call forwarding, building flows, connecting supported integrations, and testing end-to-end on real records
• Configure call flows, prompts, transfer settings, SMS, notification rules, and other product settings
• Conduct several customer calls per day, including onboarding, check-ins, escalations, and customer saves
• Identify churn risks, work past-due invoices, and close upsells
• Identify repetitive back-office work that could be automated and document opportunities for the team
• Document recurring fixes as reusable operational playbooks
• Manage engineering handoffs while retaining ownership of customer updates, timelines, and follow-up
• Resolve or provide written updates on open items the same day and post daily written progress reports
• Verify fixes on real records and escalate platform bugs or code-dependent issues to the Integration Engineer
• Lead new implementations, prevent churn, document fixes, close expansion revenue, and propose automation opportunities during the first 90 days

• Own the customer relationship and account after signing, including onboarding, adoption, renewal, and expansion
• Manage a book of live accounts, tracking status, issues, customer sentiment, and unresolved items
• Run follow-ups on open items, deals, escalations, and promised callbacks
• Take new customers live by setting up call forwarding, building flows, connecting supported integrations, and testing end to end
• Configure call flows, prompts, transfer settings, SMS, notifications, and other product settings
• Handle several customer calls per day, including onboarding, check-ins, escalations, and retention saves
• Identify churn risk, work past-due invoices, and close upsells
• Identify repetitive back-office work and propose automation opportunities
• Document recurring fixes as reusable playbooks
• Manage engineering handoffs while retaining ownership of customer updates, timelines, and follow-up
• Post daily written progress reports and resolve or update open items the same day

• Own the customer relationship, account, onboarding, adoption, renewal, and expansion after signing
• Manage a book of live accounts and all open items
• Run follow-ups on open items, deals, escalations, and promised callbacks
• Take new customers live by setting up call forwarding, building flows, connecting supported integrations, and testing end to end
• Configure flow builders, prompt builders, transfer settings, SMS, and notification rules
• Conduct several customer calls per day for onboarding, check-ins, escalations, and saves
• Identify churn risks, work past-due invoices, and close upsells
• Identify repetitive back-office work suitable for future automation
• Document recurring fixes as reusable plays
• Manage engineering handoffs, customer updates, timelines, and follow-up through closure
• Submit complete engineering escalations and independently build/test product flows during the first 90 days

• Manage the end-to-end sales pipeline from pre-demo through implementation
• Build customer relationships, identify needs, qualify interests, and drive sales
• Follow up with leads via calls, texts, email, LinkedIn, and automated sequences
• Conduct in-depth sales demos and explain services, software, value propositions, and product features
• Prospect new leads and send outbound communications, including InMails
• Understand customer segments and needs to convert prospects into paying customers
• Maintain contacts, leads, opportunities, and sales activity records in the CRM
• Collaborate with sales executives to meet company goals and targets
• Re-engage customers who did not complete onboarding and help them get started
• Answer technical and integration questions and customize product demonstrations
• Develop solutions for integration issues using tools such as Zapier
• Provide technology support and help customers set up their product experiences
• Respond to inbound customer calls, chats, and texts
• Perform additional duties as needed to ensure customer satisfaction

Customer Success Manager, AI

Product Manager

• Drive products from customer problem identification through product decision-making to detailed specifications and prototypes.
• Collaborate closely with engineering, QA, and design teams to ensure successful product launches.
• Write highly detailed engineering-ready specifications covering edge cases, failure states, data constraints, integrations, and acceptance criteria.
• Rapidly prototype using tools such as Figma, Claude, Lovable, or similar.
• Read and interpret API documentation and reason about data models, integrations, OAuth, webhooks, and system constraints.
• Conduct personal QA on delivered features and products.
• Engage directly with customers to gather feedback, handle challenges, and make informed prioritization decisions.
• Push back on stakeholders, including founders and executives, with reasoned arguments to ensure product integrity and focus.
• Close open feedback loops instead of allowing them to languish in a backlog.
• Lead product initiatives in fast-moving startup environments with limited resources.
• Explore product improvement opportunities based on customer behavior, adoption rates, revenue, retention, and efficiency metrics.

Product Manager – B2B SaaS, AI

Technical Product Manager

• Develop and ship innovative B2B SaaS and AI features from idea to production.
• Prototype product ideas using Figma, Lovable, v0, Claude, Cursor, Replit, or code.
• Write clear specifications that engineers can implement without repeated clarification meetings.
• Manage APIs, integrations, data models, authentication, and failure states.
• Personally test releases against quality standards.
• Engage with customers to gather feedback and reproduce bugs.
• Drive issues through engineering until customer outcomes are verified.
• Make decisive prioritization calls and eliminate low-value work.
• Disagree with leadership when necessary, providing written reasoning.
• Manage the backlog independently.
• Validate feature effectiveness and participate in troubleshooting and refining product releases.

Technical Product Manager – B2B SaaS, AI

SEO Marketing

• Produce and publish 8–20+ SEO pages monthly using efficient systems and templates.
• Conduct comprehensive keyword research to inform content strategy and execution.
• Write and edit SEO content focused on high-intent topics and bottom-of-funnel pages.
• Utilize a CMS to publish content, ensuring optimal internal linking and CTAs are included.
• Monitor keyword rankings, organic traffic, and conversions for published content.
• Rewrite and optimize existing pages based on performance data and SEO best practices.
• Work independently without the need for constant oversight from editors or designers.
• Collaborate with marketing and product teams to align content with business goals.
• Stay updated on SEO trends and algorithm changes to continuously improve content strategy.
• Provide insights and recommendations for improving overall organic acquisition strategies.

SEO Content Specialist

Content Marketing Manager

• Conduct keyword research to identify high-value opportunities for content creation.
• Plan and create SEO-focused content, including service pages, landing pages, and use-case pages.
• Write, optimize, and publish content directly in Webflow, Framer, and WordPress.
• Measure and analyze content performance, including rankings, conversions, and organic traffic.
• Rewrite and optimize underperforming pages to improve rankings and effectiveness.
• Maintain a portfolio of LIVE URLs demonstrating commercial keyword rankings and measurable traffic results.
• Use Ahrefs, Semrush, and Search Console for strategic insights and keyword selection based on commercial intent.
• Implement AI tools for content drafting, research, and workflow automation while ensuring accuracy and factual integrity.
• Collaborate with marketing and product teams to align content strategies with business objectives.
• Stay updated on SEO and content marketing trends and best practices.

SEO Content Marketer

Growth Marketing

• Open ad accounts and manage digital advertising campaigns.
• Build and optimize landing pages for maximum conversion.
• Create and maintain comprehensive outbound lists for lead generation.
• Configure data enrichment and sequences for improved lead targeting.
• Fix lead routing issues to ensure smooth operations.
• Improve email deliverability rates through strategic adjustments.
• Automate workflows using AI to increase efficiency and productivity.
• Inspect and analyze CRM data to identify effective channels for pipeline and revenue generation.
• Manage and mentor SDRs and marketers, setting clear priorities and performance expectations.
• Coach team members on best practices and strategies to enhance performance.
• Monitor team metrics and ensure accountability for results without waiting for external intervention.
• Utilize experimentation and fast-paced execution to drive growth in short-cycle SMB SaaS products.
• Track measurable results including qualified demos booked, pipeline generated, CAC, cost per demo, conversion rates, and revenue influenced.

Growth Operator – B2B SaaS

• Identify and implement growth strategies to drive demand and increase qualified leads.
• Manage and optimize paid acquisition budgets across Google, Bing, Meta, and LinkedIn.
• Build and execute outbound motions from scratch, including list building, enrichment, sequences, domains, and deliverability.
• Oversee inbound lead generation and routing processes.
• Build or optimize landing pages to enhance user experience and conversion rates.
• Measure and report on attribution metrics including qualified demos, pipeline, and closed revenue.
• Analyze CAC and cost per qualified demo by channel, scaling or eliminating underperforming initiatives.
• Directly manage a team of SDRs or marketers, setting weekly priorities and tracking performance.
• Utilize AI tools and automation to build productivity workflows.
• Foster a culture of accountability and performance management within the team.

B2B SaaS Growth Leader

Artificial Intelligence

• Conduct thorough discovery calls to identify client needs and challenges.
• Deliver engaging and informative product demonstrations to potential clients.
• Close sales efficiently, managing the entire sales cycle from prospecting to the first payment.
• Maintain a disciplined approach to pricing and discounting to maximize deal value.
• Utilize value selling techniques to effectively communicate the benefits of AI Agents to SMB owners.
• Demonstrate strong call control and follow-up strategies to nurture leads and convert opportunities.
• Meet and exceed individual closing targets consistently.
• Collaborate with the sales team to share insights and improve processes.
• Provide exceptional customer service and build long-lasting relationships with clients.
• Stay updated on industry trends and competitor offerings to maintain a competitive edge.

Kitchen/Bath Design Coordinator

Wholesale Operations Officer

Account Manager, AI Agents

Customer Success Manager, AI Agents

Customer Success Manager, AI Agents

Customer Success Manager, AI Agents

Customer Success Manager, AI Agents

Customer Success Manager, AI

Product Manager – B2B SaaS, AI

Technical Product Manager – B2B SaaS, AI

SEO Content Specialist

SEO Content Marketer

Growth Operator – B2B SaaS

B2B SaaS Growth Leader

Sales Executive – AI Agents