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Air Cargo Office Agent
Worldwide Flight Services (WFS)Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in data entry, documentation preparation, and compliance with air carrier and Department of Transportation regulations. Capable of managing cargo handling and customer interactions effectively in a fast-paced environment.
Highest-signal resume keywords
Data EntryImport And Export DocumentationCargo Handling Equipment OperationCustomer InteractionCompliance With Security Procedures
About the role
Key responsibilities & impact- Perform computer data entry
- Prepare all flight documents
- Interface with U.S. Customs
- Prepare import and export documentation
- Accept and distribute cargo according to applicable air carrier and Department of Transportation regulations
- Compile customer lists for sales leads
- Solicit orders and speak with customers to complete sales
- Quote prices and terms and prepare sales contracts
- Estimate customer delivery dates based on company delivery schedules
- Move cargo weighing up to 70 lbs.
- Comply with WFS site security procedures
- Monitor staff, security contractors, and visitors' activities
- Report security breaches, suspicious occurrences, and non-compliance with the site security plan
- Retrieve import and deliver export documents to and from aircraft
- Report to work regularly and on time
Requirements
What you’ll need- HS Diploma, GED or equivalent
- Must be at least 18 years of age if the position requires driving cargo handling equipment
- Valid driver's license
- Port Authority or Airport Authority permit to use the ramp-side service road, if applicable
- Ability to learn PC skills and apply knowledge
- Ability to read, write, fluently speak and understand English
- Ability to work rotating shifts, including weekends, holidays, and days off
- Ability to lift up to 70 lbs.
- Ability to handle the stress of a fast-paced eight-hour shift
- Ability to drive all cargo handling equipment
- Must join the AMPW union and pay union dues under the collective bargaining agreement
Benefits
Comp & perks- DailyPay app for accessing pay in advance
- On-the-spot awards through the Awardco Platform, including gift cards
- Multiple medical care options for full- and part-time employees
- Travel discounts
- Pet insurance
- Discount shopping
- Wellness programs
- 401k program
- Opportunity for internal mobility and transfers
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryDocumentation PreparationCargo HandlingSales Contract PreparationCustomer Delivery EstimationAbility To Lift 70 LbsPC SkillsDriving Cargo Handling Equipment
Soft Skills
CommunicationStress ManagementTime Management
Certifications & Qualifications
Valid Driver's LicensePort Authority Or Airport Authority Permit
Industry Keywords
U.S. CustomsDepartment Of Transportation RegulationsWFS Site Security ProceduresCollective Bargaining AgreementAMPW Union