Administration

• Enter and validate customer orders in the order system
• Check stock availability and confirm delivery dates
• Liaise with warehouse and courier teams
• Resolve order errors and amend orders when needed
• Keep order status updates clear for customers
• Take UK customer orders from receipt to dispatch accurately and on time
• Keep customers and warehouse teams informed throughout the process
• Work independently while participating in a supportive remote team

Order Processing Administrator

• Process new policies, renewals and mid-term adjustments
• Prepare quotes and documentation for clients
• Update the broker management system accurately
• Chase insurers and clients for outstanding items
• Diary renewals well ahead of expiry
• Maintain accurate policies, renewals and client records
• Work independently while participating in regular team check-ins

Insurance Administrator

• Process and check UK staff expense claims against receipts and company policy
• Code expenses correctly in the accounting system
• Chase missing receipts and clarify queries with claimants
• Prepare reimbursement batches for approval
• Report monthly spend trends to the finance team
• Work independently while participating in regular remote-team check-ins

Expenses Administrator

• Maintain property and tenancy records in the system
• Coordinate maintenance requests and contractors
• Prepare and issue tenancy paperwork
• Liaise with landlords, tenants and agents
• Track inspections and compliance deadlines
• Support a UK property team
• Work independently while participating in regular remote-team check-ins

Property Administrator

• Support the Salesman with day-to-day sales activities and administration.
• Track and maintain accurate records of incoming and existing leads.
• Monitor the sales pipeline and ensure leads are consistently followed up on.
• Assist with scheduling and coordinating follow-up calls and meetings.
• Communicate professionally with prospective clients and customers.
• Identify leads requiring further follow-up and ensure no opportunities are missed.
• Assist with moving leads through the sales process and supporting deal closure.
• Maintain accurate notes, updates, and records within the relevant CRM or tracking system.
• Provide regular updates on lead activity, follow-ups, and deal progress.
• Assist with identifying gaps or delays in the sales process and proactively follow up where needed.
• Work closely with the Salesman to ensure leads are managed efficiently and opportunities are progressed.

Sales Administration

• Own day-to-day administration across the property portfolio, including rental statements, repairs follow-up, arrears tracking, tenant changeover administration, and letting agent queries
• Track and action safety certificates, property insurance renewals, council tax setups, and utility transitions before deadlines
• Maintain accurate records across CRM platforms, mortgage schedules, shared cloud folders, and digital portfolio trackers
• Maintain a complete mortgage and refinance schedule across all financed properties
• Identify mortgage end dates early and initiate refinance preparation at least three months in advance
• Coordinate refinance progression with brokers, lenders, valuers, and legal teams
• Manage the portfolio inbox by acknowledging, prioritising, and progressing incoming queries
• Act as the central information hub for portfolio updates shared with operational, finance, and marketing teams
• Build working relationships with letting agents, contractors, insurers, and professional advisers
• Review portfolio cash flow, occupancy, and operating costs monthly
• Bring forward at least one practical efficiency recommendation or cost-saving proposal each month
• Produce regular reporting on portfolio position, refinance status, risks, and upcoming actions
• Report to senior operations leadership and work alongside company directors

Property Portfolio Administrator

• Raise sales invoices and credit notes accurately
• Check billing data against orders and contracts
• Post invoices to the sales ledger
• Answer customer billing queries by email
• Help with month-end invoicing checks
• Work UK hours, 09:00–17:00 UK (11:00–19:00 SAST), Monday to Friday
• Join the client's existing team with a named manager in the UK
• Attend regular check-ins over video call and work toward clear goals

Invoicing Administrator

• Coordinate office administration tasks, filing, and record keeping
• Liaise with suppliers and manage routine orders
• Support the wider team with scheduling and correspondence
• Maintain accurate digital and paper-based filing systems
• Prepare reports and documents in MS Office
• Keep the day-to-day running of a UK office smooth

Office Administrator

• Coordinate and schedule candidates for assessments, interviews, onsite visits, and other selection activities
• Own pre-employment processing and ensure completion of employee paperwork
• Prepare offer letters and facilitate background and reference checks
• Maintain candidate files and documentation for compliance
• Lead auxiliary postings for the internal recruitment team and collaborate on open requisition requirements
• Prepare daily, weekly, and monthly reports and coordinate schedules and meetings
• Generate daily reports on candidate and recruiter activity
• Track candidate activity and disposition candidates in applicant tracking systems
• Perform general office duties, including answering candidate and recruiter queries, filing, copying, and data entry

Talent Administrator, Coordinator

• Coordinate and schedule candidates for selection process activities including assessments, interviews, and onsite visits
• Own pre-employment processing, ensuring proper completion of paperwork
• Prepare offer letters and facilitate background and reference checks
• Maintain candidate files and documentation for compliance
• Lead auxiliary postings for the internal recruitment team and collaborate on open requisition requirements
• Prepare daily, weekly, and monthly reports and coordinate schedules and meetings
• Generate daily reports on candidate and recruiter activity
• Track candidate activity and disposition candidates in applicant tracking systems
• Perform general office duties including answering candidate/recruiter queries, filing, copying, and data entry