Client Partner

• Develop and execute a customer-led growth strategy for a Holding Company and its agencies globally
• Build and manage an engagement strategy for senior executives within the Holding Company and Agency OpCos
• Develop commercial structures for growth across traded, programmatic, and social products
• Set agency performance goals and KPIs, monitor progress, analyze performance data, and provide feedback
• Lead education and enablement of key agency functions
• Identify agency collaboration opportunities around large-scale creative solutions
• Engage proactively with creative agencies
• Collaborate with HoldCo on go-to-market plans through joint PR, marketing, co-selling, and materials
• Grow upsell and cross-sell revenue from existing client accounts
• Serve as senior lead on assigned existing accounts
• Provide regular revenue forecasts for existing and prospective accounts
• Lead risk assessment and mitigation to maintain healthy HoldCo and account relationships
• Collaborate with Sales and CX teams to drive growth

• Manage relationships with external clients
• Develop new growth channels and enhance client experiences
• Work with corporate clients to promote Bank programs to employees and generate banking relationships
• Launch and drive new employee banking programs to increase enrollments and deepen relationships
• Initiate and manage new client onboarding
• Develop and execute programs
• Partner across the enterprise to improve client experience, acquire new business, and expand relationships
• Support product development and deployment plans
• Help create sales training programs and marketing materials
• Maintain product financials, investment profiles, and P&L activities
• Provide product trend information to sales and marketing teams
• Streamline and enhance product offerings
• Implement and monitor effective risk controls
• Partner with internal stakeholders to develop products that meet client needs and achieve high adoption rates

Client Manager – Employee Banking and Investments

• Develop innovative partnerships and negotiate profitable deal structures, value levers, pricing scenarios, and contractual terms that balance client objectives with American Express economics.
• Build, cultivate, and expand senior-level relationships with merchants and across American Express, serving as a trusted advisor and identifying solutions that strengthen partnerships and drive mutual growth.
• Drive charge volume growth, revenue, share, and profitability by understanding each merchant's business and strategic priorities and connecting those needs with American Express products, capabilities, and services.
• Develop and execute client strategies to increase spend and share on American Express through innovative partnerships, marketing initiatives, products, and other value-added solutions.
• Own the economics and profitability of assigned client relationships, optimizing financial performance while developing and executing long-term strategic growth plans.
• Lead complex cross-functional initiatives with Strategic Partnerships, Marketing, Finance, Pricing, Risk, Operations, Compliance, and Legal to deliver integrated client solutions.

Senior Manager – Client Management

• Develop innovative partnerships and negotiate profitable deal structures, value levers, pricing scenarios, and contractual terms that balance client objectives with American Express economics
• Build, cultivate, and expand senior-level relationships with merchants and across American Express, serving as a trusted advisor and identifying solutions that strengthen partnerships and drive mutual growth
• Drive charge volume growth, revenue, share, and profitability by understanding each merchant's business and strategic priorities and connecting those needs with American Express products, capabilities, and services
• Develop and execute client strategies to increase spend and share on American Express through innovative partnerships, marketing initiatives, products, and other value-added solutions
• Own the economics and profitability of assigned client relationships, optimizing financial performance while executing long-term strategic growth plans
• Lead complex cross-functional initiatives with Strategic Partnerships, Marketing, Finance, Pricing, Risk, Operations, Compliance, and Legal to deliver integrated client solutions

Senior Manager, Client Management

• Own a portfolio of strategic merchant relationships and remain accountable for partnership health and growth
• Develop and execute account strategies aligned with client objectives and American Express priorities
• Maintain knowledge of clients’ business models, operating environments, growth initiatives, and industry trends
• Build and strengthen relationships across Finance, Treasury, Procurement, Operations, Marketing, and Executive leadership teams
• Expand stakeholder networks and engagement with key decision-makers and influencers
• Serve as a trusted advisor through market insights, industry expertise, and strategic recommendations
• Drive portfolio growth through B2B payment solutions, American Express Offers, advertising products, Resy participation, and other value-added services
• Identify, develop, and execute opportunities that increase client engagement and business value
• Lead consultative sales conversations and align American Express capabilities with strategic priorities
• Identify opportunities from client and internal growth triggers and accelerate commercial outcomes
• Secure Payment Decisioning opportunities when appropriate
• Maintain a growth-opportunity pipeline and execute account plans
• Represent the client voice internally to influence product development, service enhancements, and business priorities
• Partner with internal stakeholders to deliver client solutions and strengthen partnerships
• Provide consultation on payments innovation, process optimization, and industry developments
• Collaborate with Product, Marketing, Pricing, Risk, Legal, Commercial, and Merchant Services teams
• Lead internal alignment around growth opportunities and client initiatives
• Monitor portfolio performance and improve revenue, engagement, retention, and client value
• Track client risks, competitive threats, and emerging market dynamics
• Deliver portfolio objectives while maintaining relationship health and long-term partnership value

• Develop innovative partnerships and negotiate profitable deal structures, value levers, pricing scenarios, and contractual terms
• Build, cultivate, and expand senior-level relationships with merchants and across American Express
• Serve as a trusted advisor and identify solutions that strengthen partnerships and drive mutual growth
• Drive charge volume growth, revenue, share, and profitability
• Understand each merchant’s business and strategic priorities and connect them with American Express products, capabilities, and services
• Develop and execute client strategies to increase spend and share on American Express
• Create innovative partnerships, marketing initiatives, products, and value-added solutions
• Own the economics and profitability of assigned client relationships
• Optimize financial performance and execute long-term strategic growth plans
• Lead complex cross-functional initiatives with Strategic Partnerships, Marketing, Finance, Pricing, Risk, Operations, Compliance, and Legal

• Manage a portfolio of large/jumbo client accounts with 5,000+ employees
• Ensure client satisfaction and address escalated issues effectively
• Grow client revenue by establishing internal and external networks and channels with key buyers
• Generate new business opportunities
• Develop and maintain process rigor on business development leads
• Track activities and drive teams toward success
• Navigate internal networks to bring together cross-LOB and Marsh teams
• Create tailored solutions that meet client needs
• Collaborate with Marsh People & Investments consultants and thought leaders
• Design strategic growth plans
• Engage C-suite executives in client and prospect organizations
• Establish trusted advisor relationships with Tri-State clients

Senior Client Manager

• Own and grow a portfolio of 10–20 enterprise accounts, including existing clients and targeted net-new logos
• Drive renewals and expansion, increasing partnership scope, scale, and value year over year
• Identify new business units, teams, and use cases within existing and prospective accounts
• Advise senior Insights, Analytics, and Marketing leaders on expanding use of Knit’s AI-native platform
• Develop and execute account plans covering whitespace, client goals, stakeholders, and revenue growth
• Lead commercial negotiations for renewals, upsells, and cross-sells with Sales Leadership
• Collaborate with Customer Success, Research, and Product to maximize client value
• Represent Knit at conferences, client summits, and industry events
• Maintain pipeline integrity, forecasting accuracy, and renewal and expansion documentation

• Own and grow an enterprise B2B client portfolio clustered into an industry, industries, or functions
• Drive revenue growth, product adoption, renewals, and expansion across the portfolio
• Own portfolio metrics, client outcomes, engagement quality, and portfolio health; refresh the portfolio quarterly
• Move clients through proof-of-concept scholarship, paid pilot, and division rollout stages on defined timelines
• Serve as account lead for one portfolio client
• Establish internal understanding of industry and client business issues, financial performance, and relevant trends
• Direct matrixed customer success, marketing, and operations partners to improve activations, enrollments, completions, and coaching engagement
• Track program performance and attrition data, calculate ROI, and direct interventions when metrics need attention
• Evaluate user-facing marketing and provide substantive feedback on campaign strategy
• Deliver quarterly verdicts on coaching, curriculum, user experience, business objectives, and ROI; recommend roadmap changes
• Set portfolio operating cadence, agenda, and quality bar for client-facing narratives
• Manage and develop a customer success lead
• Set priorities for matrixed sales, marketing, coaching, learning design, operations, and data partners
• Advocate for portfolio resources and translate learnings into efficient, scalable operational processes
• Report to the CRO

• Manage a client book of business in the 2–99 life space
• Drive persistency, growth, and profitability through relationship development with clients, brokers, and internal partners
• Work with Underwriting, Sales Support, Service, and Claims
• Work directly with Sales Representatives to identify opportunities for additional coverage lines
• Support plan renewals and add-issue opportunities
• Generate plan options and quotes for additional coverage lines
• Evaluate the existing book of business for add-issue opportunities
• Handle incoming renewal and negotiation requests
• Build relationships with brokers, producers, and plan holders for groups with fewer than 100 enrolled lives
• Communicate renewals, alternative plan options, and add-issue quotes
• Review experience and utilization reports with Sales Representatives and package appropriate reports
• Use Salesforce Reports and other strategies to identify add-issue opportunities and generate quotes
• Follow up with brokers/producers on renewals and add-issue quotes and engage Sales Representatives as needed
• Negotiate renewal rate relief with Underwriting and generate plan alternatives
• Serve as a subject matter expert on Guardian systems, capabilities, products, and workflow procedures
• Work remotely from home with less than 10% travel

Client Partner jobs in New York

Client Partner

Client Manager – Employee Banking and Investments

Senior Manager – Client Management

Senior Manager, Client Management

Senior Manager – Client Management

Senior Manager – Client Management

Senior Client Manager

Client Partner

Client Partner

Client Manager Associate, Premier Market