General

• Manage desktop and web-based application software solutions purchased from third-party vendors
• Provide integration and automation application design, analysis, implementation, configuration, administration, troubleshooting and support services
• Serve as the primary technical point of contact internally across all RKL service lines
• Engage vendor technical support as needed
• Maintain accurate technical documentation
• Manage application integration upgrade processes, including testing, scheduling and implementation
• Design, develop and maintain secure application integrations supporting business operations
• Collaborate with cross-functional teams to define, design and implement new features
• Write clean, efficient and maintainable code
• Ensure application performance, quality and responsiveness
• Identify and resolve application security vulnerabilities
• Conduct regular security assessments and audits
• Participate in code reviews
• Provide technical support and troubleshooting for application integrations
• Manage assigned system upgrades and maintenance; work with vendors to resolve issues
• Draft and submit technical specifications and diagrams
• Research applications and features; formulate recommendations and implementation plans
• Resolve escalated end-user issues with Service Desk and software vendors
• Develop and maintain application documentation, including Configuration Guides, Application Design Guides and Knowledge Base articles
• Consult with the training team on associated end-user documentation
• Perform other duties or special projects as required

Application Integration Specialist

• Assess human responses and plan, implement, and evaluate outpatient nursing care for individuals and families
• Assume responsibility and accountability for actions as a licensed nurse and the quality of care delivered
• Provide transformational leadership in a professional practice setting
• Contribute to team success through role modeling and mentoring
• Assign and delegate tasks based on patient needs and staff skill levels
• Assign staff duties and lunches when performing the charge role
• Maintain a safe environment and consider patient condition, intervention complexity, and outcome predictability
• Provide verbal and written feedback regarding clinical practice and role performance
• Collaborate with interdisciplinary teams to evaluate clinical care and health services
• Promote patient safety initiatives and participate in department-specific quality initiatives
• Supervise, delegate, and evaluate assigned LPN scope of practice
• Develop individualized, culturally and age-appropriate patient care plans with patients, families, and healthcare providers
• Assess health status, identify changes in condition, notify physicians or supervisors, intervene, and document appropriately
• Accept assignments outside the primary unit and perform duties within individualized competency
• Participate in peer review, professional development, and evidence-based learning activities
• Evaluate patient and family satisfaction and advocate for patients and customers
• Assess and attempt to resolve patient and family concerns
• Complete assigned duties within the established work shift using effective time management

RN Outpatient – Digestive Health

• Collaborate with providers and medical assistants on patient care, organization, and communication
• Provide imaging services using X-ray technology for patients of all ages
• Perform Medical Assistant duties under a provider after training
• Perform X-ray services under clinical provider direction to assist diagnosis or treatment
• Position patients and equipment correctly and protect patients during imaging
• Prepare patients for examinations, verify information, record medical history, and confirm visit purpose
• Perform preliminary physical tests and escalate critical cases to providers
• Conduct point-of-care testing, including flu, strep, urinalysis, ECG, and HCG testing
• Maintain medical records and scan charts to patient files
• Conduct courtesy call-backs for patient follow-up
• Perform and document daily equipment controls and calibration; maintain QA/QC logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets
• Explain procedures, ensure patient comfort and safety, and answer questions
• Select radiographic controls to produce high-quality diagnostic images
• Clean and maintain X-ray equipment and manage supplies
• Follow radiation safety protocols and ALARA principles
• Maintain accurate records and log completed procedures
• Verify image quality and send images to radiologists for interpretation

Radiologic Technologist, Full-Time

• Support the Dispatch Supervisor in scheduling transport for Drivers across the organization in the assigned region
• Receive, route, and troubleshoot facility and driver calls
• Enter data and run reports, including reports related to Motive Care clients
• Schedule client transports to and from facilities
• Be available on call at least two weekends per month
• Attend required meetings, including in the absence of the Dispatch Supervisor
• Complete required reports associated with the Transportation Department
• Ensure driver availability when needed
• Support the supervisor with day-to-day operational needs
• Perform other duties as assigned

Dispatch Lead

• Serve as a point of contact regarding the search product and provide subject matter expertise to resolve escalated issues from search discrepancies
• Research property details and look for back title on orders to confirm accuracy
• Coordinate with clients and searchers to reconcile discrepancies
• Keep responsible parties informed of title order status and issues
• Participate in business development activities to maintain existing clients and acquire new clients
• Contact vendors to ensure timely delivery of completed searches
• Escalate past-due search requests and address issues with completed searches
• Keep systems updated
• Assist offshore team by answering questions and resolving escalated issues
• Use company operating systems to coordinate and manage workflow, produce products and respond to customer requests
• Monitor title search orders throughout production and coordinate with internal teams, searchers and partners

Senior Title Coordinator

• Exercise independent discretion and judgment in handling or directing litigated claims
• Service claims and jurisdictions in eastern Pennsylvania
• Conduct investigations and evaluate and make recommendations regarding coverage, liability, and resolution strategies
• Select, engage, and collaborate with defense counsel in handling lawsuits
• Manage litigation expenses and ensure defense counsel adheres to ERIE's billing guidelines
• Comply with and direct defense counsels' utilization of Outside Counsel Guidelines
• Train and mentor
• Document claim files
• Maintain regular and predictable attendance

Litigation Specialist

• Complete daily routes for pre-assigned in-home measure appointments efficiently and accurately
• Provide quality professional customer service meeting or exceeding company standards and customer expectations
• Create, maintain, and improve customer relationships while interacting with customers daily
• Support sales, product inquiries, in-home measurements, and installation coordination
• Provide accurate measurements, calculations, quote review, and presentation
• Ask customers open-ended questions and listen to project and product needs
• Describe merchandise features and benefits and explain project completion steps
• Answer customer questions using product and services knowledge
• Identify opportunities to engage customers in other services programs
• Follow policies, procedures, and work schedules
• Travel between locations and provide support to company locations as needed
• Report to the Assistant Market Manager

Measure Tech – Part-Time

• Strategize and plan community relations activities, including electronic communication, face-to-face meetings, and event participation
• Identify and execute presentation, sponsorship, and marketing opportunities in the community
• Promote Pinnacle Treatment Centers by cultivating and developing referral relationships
• Build trust through respectful communications and interactions, focusing on customer experience
• Identify new referral partners and untapped market opportunities
• Raise brand awareness
• Assess and develop strategies to help patients access services in existing and de novo markets
• Develop and maintain comprehensive knowledge of Pinnacle services
• Raise public awareness of Pinnacle programs and services among business partners and the public
• Develop and enhance strategic business partnerships, primarily referral sources
• Communicate and meet regularly with current business partners
• Pursue new strategic relationships
• Build and maintain a contact/referral database in the assigned territory
• Increase referrals by calling on target market groups, organizations, hospitals, treatment centers, and professionals
• Support business growth by understanding objectives and strategic direction
• Liaise between referral sources, Access Center, and facilities on business improvements and best practices
• Coordinate resolution of critical service issues with internal departments
• Perform other duties as assigned

Community Relations Coordinator

• Perform project-completion tasks including analysis, training, testing, documentation, problem resolution, and implementation for laboratory information systems
• Serve as a subject matter expert in the assigned laboratory area and provide input on project plans
• Develop and maintain laboratory information systems
• Perform file maintenance and software updates
• Verify data entry, reports, and software changes before production release
• Provide Laboratory Information System, Laboratory Information Technology, and laboratory-area support
• Test and verify periodic software releases and pre-production software changes
• Develop ad hoc reports and dashboards
• Monitor, maintain, and troubleshoot instrument interfaces and peripheral devices
• Diagnose and prevent errors and notify appropriate individuals
• Develop laboratory information system policies and procedures
• Support change control documentation and communication with laboratory and non-laboratory users
• Participate in computer orientation, training, and in-service programs for laboratory personnel
• Support interfacing between the Laboratory Information System and hospital and clinical information systems
• Submit and lead technical change requests for the assigned laboratory area
• Work 50% of the time in a hospital laboratory, including bench work at the primary location
• Travel to other hospitals for various ad hoc projects

Information Specialist – Medical Laboratory

• Provide patient-centered, high-quality transthoracic adult and pediatric, transesophageal, and stress echocardiography exams
• Utilize M-mode, two-dimensional, Doppler, contrast, three-dimensional, strain, strain-rate, and speckle-tracking modalities
• Provide the total patient exam experience according to echocardiography policies and procedures
• Assist physicians during appropriate examinations
• Assist with gathering and recording Quality Assurance/Performance Improvement information for ICAEL accreditation
• Maintain professional development through in-services and continuing medical education
• Maintain cleanliness of workspace and equipment and restock supplies
• Cross-train to assist with EKGs, Holter and event monitor placement, and stress testing
• Process echo images and documentation into the echo structured reporting system
• Complete required documentation and departmental paperwork

General jobs in Pennsylvania