Human Resources

• Manage end-to-end recruitment for Brand Ambassadors, Team Lead Ambassadors and City Managers
• Post jobs, source candidates and maintain active recruitment pipelines across US markets
• Screen candidates and coordinate interviews with the relevant Operations Managers
• Manage candidate communication throughout the recruitment process
• Work with Operations to understand weekly and upcoming staffing requirements
• Support recruitment for new market and campaign launches
• Maintain recruitment trackers and provide regular hiring updates to Operations
• Own and manage the end-to-end onboarding process for newly hired Brand Ambassadors
• Ensure BAs complete all required documentation and onboarding steps before training and deployment
• Track onboarding progress and follow up with new hires to resolve outstanding requirements
• Coordinate with Operations to ensure new BAs are ready for training and deployment
• Respond to BA questions throughout the onboarding process and provide timely HR support
• Maintain accurate onboarding records and track the status of new hires
• Maintain accurate records of active, inactive and rehired field team members
• Support onboarding for TLAs and CMs as needed
• Work with Operations to identify BAs eligible for Team Lead opportunities
• Coordinate the administrative process for BA-to-TLA promotions
• Maintain visibility of the TLA pipeline across each market
• Support the process and administration of Team Lead promotions while Operations owns performance reviews and candidate identification

HR Ops Generalist

• Perform data entry into Human Resources systems and conduct quality checks in accordance with established business processes
• Prepare written communications, including emails and letters, and escalate cases as needed
• Manage service requests through the Human Resources Help Desk ticketing system and monitor compliance with established Service Level Agreements (SLAs)
• Prepare contractual documentation for Onboarding, Employee Lifecycle, and Termination processes
• Support employees throughout Onboarding, Employee Lifecycle, and Termination processes
• Process new hires, promotions, transfers, terminations, and other system-related employee actions after confirming required approvals
• Respond to inquiries regarding Human Resources policies and procedures related to HR Central processes
• Gather and enter information into HR tools and systems, monitor request status, and escalate transactions as needed
• Interact with managers, candidates, HR team members, and Centers of Excellence (CoEs)
• Run and prepare reports to support process execution and ensure data integrity
• Receive and route assistance requests through appropriate communication channels
• Work directly with customers to identify and resolve recurring issues
• Contribute to team objectives related to SLAs and workload management

HR Shared Services Representative – LATAM

• Serve as a member of the ER Investigations Community of Expertise, proactively resolving assigned concerns in alignment with government, regulatory, and internal Company standards
• Independently manage multiple ongoing employee-relations cases in a fast-paced environment while maintaining high-quality output
• Establish partnerships with the Business Ombuds, People Leaders, HR Partners, L&E Counsel, and Compliance Leaders throughout investigations
• Evaluate concerns, develop corrective action plans, and provide coaching to People Leaders and HR Partners
• Handle complex and confidential tasks using sound evaluative judgment
• Evaluate evidence and ask pertinent questions to resolve concerns and support an inclusive, respectful culture
• Communicate complex messages and write clear, concise closure reports documenting case closures
• Act as a resource for colleagues, explain difficult or sensitive information, build consensus, and influence stakeholders
• Support Labor & Employee Relations CoE initiatives globally to foster productive employee relationships

Employee Relations Investigator

• Serve as a member of the ER Investigations Community of Expertise, proactively resolving assigned employee concerns
• Ensure alignment and compliance with government and regulatory standards and internal Company governance
• Work independently in a fast-paced environment and manage multiple ongoing cases
• Establish partnerships with the Business Ombuds, People Leaders, HR Partners, L&E Counsel and Compliance Leaders throughout investigations
• Evaluate concerns, develop corrective action plans, and provide coaching to People Leaders and HR Partners
• Handle complex and confidential tasks using sound judgment
• Evaluate evidence and ask pertinent questions to resolve concerns
• Communicate complex messages and write clear, concise closure reports for each case
• Act as a resource for colleagues, explain sensitive information, and build consensus
• Support Labor & Employee Relations CoE initiatives globally

Employee Relations Investigator – Americas

• Support day-to-day Global Mobility & Immigration operations
• Provide administrative support for employee immigration and mobility processes
• Manage and monitor assigned cases, ensuring timely follow-up, data accuracy, and completion of required actions
• Coordinate with internal and external stakeholders to facilitate case progression and information gathering
• Analyze, validate, and organize large volumes of information with accuracy and confidentiality
• Help maintain compliance through accurate documentation, case tracking, and data governance practices
• Prepare trackers, reports, dashboards, and data analyses using Microsoft Excel
• Support operational processes, audits and documentation requirements
• Identify opportunities for continuous improvement, standardization, and process optimization
• Demonstrate ownership, accountability, initiative, and proactive follow-up on assigned responsibilities

Senior HR Services Administrator – Temporary

• Act as the primary People partner for Technology leaders and other support areas
• Own organizational climate, eNPS, and wellbeing measurement; translate results into leader-owned action plans
• Lead compensation benchmarking, banding, merit, promotion, and equity conversations
• Drive performance management cycles, including goal setting, assessments, calibration, and follow-through
• Coach managers through low-performance cases
• Partner with Talent Acquisition on workforce planning, hiring bar, and time-to-fill for critical technical roles
• Own internal mobility, succession, and retention risk for key people
• Manage sensitive employee-relations cases, team engagement plans, and exits across multiple jurisdictions
• Build career frameworks, leveling, and competency models for technical and other tracks
• Design and deliver development programs for first-time and second-layer managers
• Lead organizational design work covering spans of control, team structures, and restructures
• Embed company values and direct-feedback behaviors into hiring, feedback, and promotion criteria
• Document, measure, and iterate People processes
• Identify manual People workflows and rebuild them as AI-assisted automations
• Prototype and build AI tools for live People processes
• Create self-service dashboards and reporting for leaders
• Establish responsible AI-use standards for sensitive employee data
• Track automation adoption, hours recovered, and error-rate reductions
• Report directly to the Head of People

Senior HRBP Manager

• Provide timely, accurate, customer-focused first-contact resolution to employees, managers, and HR professionals
• Support Human Resource Operations and business units with administrative transactions, data validation, auditing, and corrections
• Serve as a subject matter expert for policies and procedures
• Ensure data integrity through HR Information System audits
• Update and analyze process designs and workflows for policies and procedures
• Provide policy interpretation recommendations
• Create and present training presentations
• Research and resolve employee issues with internal and external clients and vendors
• Serve as an employee and customer advocate
• Identify and drive process improvements, quality, and compliance
• Analyze data issues and provide root cause analysis
• Incorporate Lean practices into daily activities and projects
• Conduct analysis and prepare ongoing HR reports
• Achieve internally set quality standards, goals, metrics, and targets
• Assist with data migration and auditing during acquisitions
• Ensure alignment of grading structure and support Gender Pay Reporting
• Develop and maintain relationships with key vendors
• Ensure use of employee self-service

HR Advisor

• Maintain and update employee files, document control, and compliance documentation
• Prepare and validate payroll inputs, including attendance, incidents, overtime, leaves, and corrections
• Coordinate administrative onboarding and offboarding, including documentation, accounts, access, scheduling, and checklists
• Prepare HR-related reports and trackers covering headcount, compliance calendars, documentation inventories, and policy acknowledgments
• Conduct routine audits on employee data, contracts, and HR digital repositories
• Provide administrative support for HRBP interactions, including scheduling, documentation, survey deployment, and follow-up tracking
• Support employee case documentation and escalation routing according to internal protocols
• Manage site-level logistics, supplies acquisition, inventory control, and minor purchasing activities
• Coordinate with vendors for maintenance, cleaning, refreshment services, and other office needs
• Track and validate monthly operational expenses, vendor invoices, and site cost breakdowns
• Maintain logs of access cards, equipment assignments, and space utilization
• Collect, validate, and prepare monthly reports
• Maintain trackers for operational costs, petty cash, and vendor billing cycles
• Ensure operational and HR data required for invoicing or client reporting is accurate and delivered on time
• Prepare welcome kits, coordinate access, and ensure site readiness for new hires
• Support small-scale, non-strategic employee activities and site-related logistics
• Communicate site-related operational updates, including supplies, maintenance, and schedule adjustments

HR Specialist

• Serve as the technical lead for Workday Payroll and Absence, with backup support for compensation
• Work with Workday customer support and third-party consulting firms to drive deliverables
• Partner with functional Workday leads to troubleshoot and redesign business processes
• Configure business processes, calculated fields, and reports
• Perform system audits and EIB loads to ensure HR data integrity
• Ensure data accuracy across payroll, absence, and time tracking
• Lead Workday releases, testing, and system enhancement projects
• Troubleshoot and validate payroll and absence system outputs
• Resolve configuration, data, and integration issues
• Design scalable, sustainable solutions with Payroll and Absence stakeholders
• Maintain business process frameworks, condition rules, and security roles aligned with enterprise data governance standards
• Serve as a Tier 2/3 escalation point for complex Workday technical issues

HR Tech Analyst – Workday

• Partner with managers and business leaders to develop and implement HR strategies
• Serve as the primary HR contact for employees and managers
• Support regional business growth and nearshoring initiatives, including new team implementation and integration
• Advise leaders on employee relations, performance management, organizational changes, workforce planning, and talent decisions
• Lead talent development, succession planning, career growth, employee engagement, and organizational effectiveness initiatives
• Analyze employee relations, engagement, and turnover trends and recommend solutions
• Collaborate with Talent Acquisition on recruitment strategies, workforce planning, hiring processes, and candidate pipelines
• Support interns’ development, performance management, and overall experience
• Collaborate with HR Centers of Excellence to implement regional HR programs and best practices
• Ensure equitable and compliant recruitment, hiring, and employment practices
• Support investigations involving employee concerns, ethics matters, workplace complaints, discrimination, harassment, and policy violations
• Use HRIS platforms and reporting tools to generate data-driven insights
• Facilitate training sessions, workshops, onboarding activities, and HR communications
• Evaluate and recommend enhancements to HR policies, procedures, and programs
• Lead or participate in regional HR initiatives, projects, and process improvements
• Administer private medical and life insurance benefits, including records, vendors, communications, onboarding webinars, and employee education
• Manage immigration processes for foreign employees and coordinate with immigration counsel and stakeholders
• Coordinate engagement activities, wellness initiatives, recognition programs, and company-sponsored events
• Participate in corporate social responsibility and community engagement initiatives
• Support Employee Resource Groups and diversity, inclusion, engagement, and belonging initiatives
• Support global and local recognition programs
• Support workplace safety protocols, office policies, employee well-being initiatives, and compliance requirements
• Maintain employment documentation, onboarding records, employee files, and HR documentation
• Maintain partnerships with vendors, service providers, and internal stakeholders
• Conduct exit interviews and act on emerging trends
• Manage employee offboarding and termination processes
• Support labor compliance initiatives, audits, inspections, and regulatory inquiries
• Manage budgets and contain costs related to travel and HR program implementation

Human Resources jobs in Mexico