Navigator

• Provide comprehensive wrap-around follow-up support to participants via phone, chat, and email
• Coordinate non-medical counseling appointments with network providers and ensure timely connections to care
• Serve as a liaison between internal departments, external resources, and network providers
• Respond to participant inquiries in a 24/7 Call Center environment
• Navigate resources to resolve participant concerns and provide accurate information and administrative support
• Gather participant feedback and assess satisfaction for continuous service improvement
• Document participant interactions, activities, and case updates in the electronic case management system
• Assist participants with documentation and translation requests
• Perform additional duties and special projects as assigned

Explore Support Navigator at Leidos. Review requirements and application details.

Support Navigator

Behavioral Health Navigator

Peer Caregiver Navigator – Palliative Medicine

Remote Navigator jobs in United States

Support Navigator

Behavioral Health Navigator

Peer Caregiver Navigator – Palliative Medicine

RN Clinical Navigator

RN Clinical Navigator

Benefit Navigator

Career Navigator

Seasonal Global Navigator Scholarship Evaluator – Temp

Seasonal Global Navigator Scholarship Evaluator – Temp

Diversion Navigator