Operations

• Oversee day-to-day facility operations, including event setup and execution, building operations, custodial coordination, safety compliance, and grounds maintenance
• Coordinate operational activities with internal departments, contractors, vendors, and event organizers
• Implement and enforce facility policies, procedures, and safety standards
• Investigate operational issues and assist in implementing solutions
• Communicate event and operational requirements to staff and other departments
• Support maintenance and upkeep of the facility, equipment, and operational systems
• Serve as Manager on Duty as assigned
• Coordinate and supervise event setups, breakdowns, room flips, changeovers, and equipment movements
• Ensure equipment, materials, and resources are available and staged
• Load, unload, transport, and store equipment and supplies
• Operate and oversee safe use of forklifts, pallet jacks, hand trucks, riding scrubbers, and related equipment
• Execute setups and changeovers using event documents, diagrams, floor plans, and instructions
• Assist with installation and removal of seating platforms, risers, staging, and other event infrastructure
• Maintain organized storage areas and ensure equipment is secure and maintained
• Report to the Operations & Conversion Manager

Operations & Conversion Supervisor

• Report directly to the Regional Director
• Help plan and oversee daily operations of the region to achieve goals and objectives
• Assist with hiring and training new employees
• Help onboard foreign guest workers, including H2B and J1 visa holders
• Organize and oversee assigned staff schedules and work
• Provide coverage for open management positions within the region
• Handle employee discipline and termination in accordance with company policy
• Plan and organize daily production and operations activities
• Measure productivity using performance data, financial data, and activity reports
• Coordinate with human resources, finance, logistics, marketing, and sales departments
• Oversee shipping and receiving functions
• Assist with transportation of team members between airports, housing, and resorts
• Conduct weekly inspections, inventory counts, and weekly reports
• Cover Manager and Dispatcher needs when short staffed
• Track weekly Carpet, HR, and Training schedules
• Determine labor needs to meet production goals
• Assist with budget preparation for the operations unit
• Coordinate pricing, timing, sales promotions, and products with marketing and sales departments
• Assist with or prepare and update the operations manual and policies
• Perform additional tasks as directed by MasterCorp Management

Regional Operations Manager – Resort Operations

• Direct and oversee all aspects of venue operations, including Engineering, Building & Grounds, Technical Services, Public Safety, Security, Custodial Services, and Parking
• Coordinate operational activities with internal departments, promoters, clients, and third-party vendors
• Ensure facility readiness and successful execution of all events
• Establish and maintain operational standards, policies, and procedures
• Oversee maintenance and integrity of the physical plant, systems, equipment, and infrastructure
• Lead annual operating and capital budgets and long-term planning for repairs and improvements
• Drive safety compliance with applicable laws, codes, regulations, OSHA, and fire/life safety standards
• Partner with the General Manager and ownership group on operational strategy, capital planning, and long-term venue performance
• Monitor operational, event execution, and guest experience KPIs
• Implement continuous improvement initiatives
• Support conventions, concerts, and outdoor programming
• Carry out supervisory responsibilities, including interviewing, hiring, training, assigning work, appraising performance, rewarding, disciplining, addressing complaints, and resolving problems

Director of Operations

• Support the AI CIC ASU Core Lead with coordination, administration, and day-to-day management of student worker activities, projects, communications, and engagement initiatives
• Track student availability, assignments, project milestones, deliverables, and deadlines; identify scheduling or workload concerns
• Coordinate workshops, training opportunities, mentorship activities, career development programming, and other professional development experiences
• Develop and coordinate student engagement and networking opportunities, including Tech Days, professional networking events, industry engagement activities, alumni events, and team-building activities
• Build and maintain positive working relationships with AI CIC student workers and foster a collaborative, inclusive, and engaged student community
• Serve as a resource and point of contact for student questions regarding programming, events, professional development, project coordination, and day-to-day activities
• Support student onboarding and integration into the AI CIC
• Collaborate with staff, faculty, alumni, industry partners, and university stakeholders to coordinate student networking and career exposure opportunities
• Maintain accurate student and program records, trackers, schedules, and documentation
• Plan, coordinate, and execute AI CIC events and student programming, including logistics, communications, materials, participant coordination, and follow-up
• Support processes, resources, and tools that improve student engagement, communication, project coordination, and program operations
• Collect and organize student feedback and engagement data to inform programming improvements
• Collaborate on special projects, process improvements, and emerging priorities
• Provide administrative and programmatic support as assigned
• Leverage AI in routine tasks and contribute ideas to improve unit efficiency and performance
• Foster a positive culture, uphold organizational values, and champion engagement
• Collaborate across teams and participate in ET/ASU events and programs

Management Intern, Innovation Center Operations

• Provide operations support to internal client partners regarding fixed term and revolving credit products
• Review daily audit reports and conduct research and analysis to identify root causes of issues
• Remediate identified issues
• Understand and execute operations policies and procedures
• Work with stakeholders to identify and resolve servicing issues
• Review and resolve Credit Bureau Disputes
• Monitor and facilitate payment flow and resolve system syncing issues
• Develop and maintain documentation of Controls policies and procedures
• Serve as a subject matter expert on operations processes, trends, and remediation efforts
• Identify and communicate situations requiring additional review or special handling to leaders
• Identify opportunities to improve processes and procedures
• Foster a collaborative environment where team members can voice ideas and concerns
• Act as a first line of defense in detecting and remediating servicing issues

Risk Operations Specialist

• Conduct routine analysis, research, and investigations in diversified compliance operations
• Execute regulatory requirements and economic sanctions compliance practices
• Understand and anticipate inherent risks to the business
• Build and maintain business relationships
• Perform day-to-day activities aligned to the team’s common goals, strategy, and metrics
• Improve capabilities through learning and development
• Identify and analyze problems related to product lines or functions
• Develop and implement process improvements
• Provide quality assurance review and testing on operating key controls
• Support special projects representing significant risk exposure
• Identify and escalate risks with a sense of urgency
• Ensure quality service and effective, efficient operations support for internal business partners and external clients
• Interpret and analyze information from numerous applications and third-party sources
• Identify issues prompting further inquiry

AML Operations Control Analyst – KYC

• Execute processing across multiple workflows and resolve routine exceptions
• Guide peers on procedures
• Complete high-volume data entry while meeting quality standards
• Coordinate with carriers, agencies, and lenders to close information gaps on standard cases
• Contribute to job aids by identifying unclear steps and proposing clarifications to leads
• Prioritize workload to meet productivity and audit requirements across assigned workflows
• Perform targeted quality reviews of peer work and provide actionable feedback
• Research and resolve routine exceptions and document actions and outcomes in the system of record
• Share best practices and provide day-to-day guidance to newer employees on procedures and quality checks
• Process multi-step documentation queues, compare extracted data to source documents, and resolve discrepancies
• No supervisory duties

Insurance Operations and Servicing Associate III

• Lead a team responsible for identifying, monitoring, and enforcing commercial real estate loan covenants
• Perform customized and complex financial tests
• Monitor team performance and support individual development
• Research loan documents and solve problems
• Quality-check the team’s work
• Update procedures and provide training
• Drive team engagement
• Collaborate with other team managers and departments on key processes
• Handle escalated issues and identify resolutions
• Execute the operating plan and communicate strategic direction to the operations team
• Manage supervisors and/or individual contributors across one or more functions or sites
• Achieve business results and resolve exceptions
• Process and/or reconcile transactions in accordance with policies and procedures
• Partner internally and interact with external customers or third parties to resolve escalated issues
• Provide coaching and development, lead staff meetings, and translate strategy into tactical operating plans
• Advise service partners and customers
• Identify and implement process improvements and represent operations on projects
• Develop and/or approve standard operating procedures and recommend policy improvements
• Review transactions and reports to identify exceptions, monitor quality, and ensure compliance
• Manage risk mitigation and business resiliency activities
• Verify procedure completeness and accuracy

Operations Manager – Covenant Administration

• Oversee the strategic direction, operation, compliance, and financial results for a designated operation
• Serve as primary customer interface for leadership decisions regarding proposal approval and contract negotiations
• Champion local continuous improvement activities, LEAN practices, supply chain analysis, Six Sigma initiatives, and ISO activities
• Develop marketing plans and assist in growing new business
• Ensure adherence to corporate mission, vision, core values, and client/company expectations
• Establish systems and procedures for safe and profitable management of operations, equipment, and products
• Lead operations to meet productivity and service goals and comply with client operating agreements
• Set goals to drive continuous improvement efforts
• Maintain productive relationships with vendors, suppliers, business partners, and clients
• Implement OSHA and federal/state compliance requirements
• Develop and manage controls for service levels, operational performance, costs, revenue, and profit
• Partner with senior leadership to develop and recommend the annual operating budget
• Ensure overall safety and security of the operation
• Develop the team to achieve company and client objectives
• Support mentoring, succession planning, and management development
• Communicate the mission, vision, and core values to direct reports
• Develop automation and technology plans and capital requests
• Ensure software and hardware purchases comply with Corporate IT policies
• Lead client relationship management and business reviews
• Provide operational and administrative support to client accounts
• Participate in account strategies, prospecting, new opportunities, quoting rates, and marketing/sales activities
• Develop and maintain contract pricing in a multi-client environment
• Manage sanitation, maintenance, security, housekeeping, safety, and material handling equipment programs
• Ensure team members are trained on material handling equipment
• Establish a proactive safety culture and audit warehouse compliance
• Work overtime as dictated by business needs
• Manage operations managers
• Perform other duties as required

General Manager, Operations

• Oversee day-to-day operational performance of a plasma collection center
• Ensure donor safety, regulatory compliance, production goals, company standards, SOPs, and applicable regulations
• Act on behalf of the Center Manager and manage the center independently during absences
• Collaborate with Training and Quality staff to meet training and quality goals
• Coach and lead employees through Operations Supervisors
• Monitor and evaluate operations; develop, implement, and modify action plans to maximize efficiency
• Manage personnel functions including hiring, work assignments, training, discipline, termination, and personnel records
• Partner with the Center Manager on budget preparation and oversee production targets and quality goals
• Delegate, monitor, and hold Operations Supervisors accountable
• Direct and supervise employees, including creating and managing work schedules
• Perform production employee tasks when needed
• Maintain facility cleanliness and equipment condition
• Manage freezers, plasma shipments, equipment failures, and freezer alarms
• Develop and implement donor recruitment advertising campaigns
• Ensure compliance with FDA, OSHA, CLIA, cGMP, state, and federal regulations
• Direct donor selection, plasma collection, and manufacturing records
• Build donor rapport and support long-term donation
• Control donor funds and maintain accurate financial records
• Report center irregularities and develop corrective action plans
• Conduct risk management reviews and investigate unsafe situations and complaints
• Direct and monitor outside vendors
• Review special projects for accuracy and timely completion
• Help implement the donor center’s mission in the community

Operations jobs in Arizona