Operations

• Perform accounting, treasury, and cash management work for designated operational areas
• Transfer funds and prepare journal entries
• Reconcile general ledger accounts
• Prepare and distribute internal and external financial reports
• Prepare E-vouchers, cash receipt vouchers, and general expense vouchers
• Maintain files and archives
• Monitor daily cash activity and initiate cash transfers and banking requests
• Develop and maintain spreadsheets recording financial activity
• Process special deposit interest payments
• Initiate replacement of special deposit securities and related correspondence with financial institutions
• Research laws and regulations for compliance
• Prioritize activities and assignments, establish timelines, and manage milestones
• Assist with General Ledger, Accounts Payable, and Payroll duties as assigned
• Interact with internal organizational stakeholders and external entities
• Perform other duties assigned by the Director, Treasury & Billing Services

Senior Banking Operations Reconciliation Technician

• Lead departmental performance and support business goals
• Supervise daily site quality operations
• Prioritize, assign and review work to achieve productivity, volume and quality targets
• Maintain a clean, safe and compliant workplace
• Identify performance trends, issues and process gaps and implement solutions
• Lead, coach and develop base and flex employees
• Conduct feedback, performance reviews and training
• Partner with managers and HR on action plans
• Support cross-functional collaboration, staffing improvements, team communication and administrative reporting
• Contribute to long-term goals and continuous improvement initiatives
• Foster a positive employee relations environment and excellent customer service

Area Manager – Site Quality Operations

• Conduct telephonic outreach to eligible members
• Help members make improved decisions about their healthcare
• Demonstrate critical thinking and judgment to facilitate positive healthcare outcomes
• Provide care coordination, support, and education to members
• Use care management tools and resources

Senior Service Advocate – OPS

• Provide general engineering support for plant operations and maintenance
• Develop plant operation and maintenance procedures
• Troubleshoot plant systems and equipment
• Develop and participate in plant schedules and preventive maintenance
• Support plant safety, inventory, efficiency, performance monitoring, and improvement initiatives
• Develop and implement field projects
• Support revenue improvement and cost reduction
• Understand and perform battery start-up, shutdown, and emergency operations
• Perform routine and non-routine preventive and corrective maintenance
• Conduct plant rounds, log equipment parameters, and adjust equipment as required
• Coordinate contractors and internal resources
• Requisition and assist with ordering and receiving plant materials
• Represent the company with vendors and regulators
• Implement assigned emergency and safety procedures
• Work with contractors and temporary labor during onsite activities
• Use test equipment, technical manuals, system drawings, and electrical schematics to troubleshoot systems
• Program and troubleshoot field equipment
• Maintain equipment-operation trend reports and complete plant reports
• Perform other assigned duties and projects

Operations and Maintenance Engineer

• Own US site-level operational delivery for assigned sites
• Lead and coordinate local trial team activities in compliance with SOPs, procedural documents, and applicable regulations
• Lead local project planning to meet recruitment targets and deliver high-quality data on time and within study budget
• Develop local trial-specific procedures and tools
• Create recruitment plans and manage contingencies, risks, and budget forecasting
• Provide leadership oversight and mentoring support to Local Operations Managers assigned to the trial or program
• Shape US trial operational strategy and integrate site insights into global feasibility and startup planning
• Serve as the primary US operational interface to global trial leadership
• Monitor country-level operational KPIs and identify systemic risks and mitigation strategies
• Act as escalation point for complex site contracting, operational, and recruitment issues
• Represent US local operations at investigator and study coordinator site meetings and governance forums
• Act as subject matter expert for assigned protocols and develop therapeutic knowledge
• Represent Oncology Site Enablement on cross-functional teams when required
• Elevate US site insights to inform global decision-making and continuous improvement
• Assume additional responsibilities or special initiatives such as Champion or Subject Matter Expert
• Represent the functional area or lead country, Delivery Unit, and global-level process initiatives
• Travel approximately 10%

Lead Local Operations Manager – Solid Tumor Oncology

• Own US site-level operational delivery for assigned sites
• Lead and coordinate local trial team activities in compliance with SOPs, procedural documents, and applicable regulations
• Lead local project planning to meet recruitment targets and deliver high-quality data on time and within study budget
• Develop local trial-specific procedures and tools, recruitment plans, contingency and risk management plans, and budget forecasts
• Provide leadership oversight and mentoring support to other Local Operations Managers
• Shape US trial operational strategy and integrate site insights into global feasibility and startup planning
• Serve as the primary US operational interface to global trial leadership
• Monitor country-level operational KPIs and identify systemic risks and mitigation strategies
• Act as escalation point for complex site contracting, operational, and recruitment issues
• Represent US local operations at investigator or study coordinator site meetings and governance forums
• Act as subject matter expert for assigned protocols and develop therapeutic knowledge
• Represent Oncology Site Enablement on cross-functional teams
• Elevate US site insights to inform global decision-making and continuous improvement
• Assume additional Champion or Subject Matter Expert initiatives and lead country, Delivery Unit, or global process initiatives
• Travel approximately 10%

• Serve as a passionate patient advocate and create a unique, exceptional patient experience
• Drive a patient-centric culture while facilitating practice-based administrative and patient support services
• Engage patients politely, promptly, and compassionately during practice-based interactions
• Perform check-in, patient consent, check-out, pre-registration, eligibility verification, registration, MyChart education, scheduling, point-of-service payment collection, and address patient inquiries
• Deliver waiting room concierge service and support patients using kiosk check-in
• Facilitate practice opening and closing procedures, cleanliness, incoming mail and deliveries, cash management and reconciliation, and scanning/indexing incoming faxes
• Address in-basket clerical pool messages
• Partner with Access Center Patient Engagement Partners on time-sensitive scheduling requests
• Connect Access Center Clinical Triage Specialists with practice-based care team members for time-sensitive clinical inquiries
• Anticipate and address patient needs by partnering with organizational team members and departments

Patient Concierge, Practice Operations – Medical Oncology

• Lead and manage operations of assigned cardiovascular practices
• Ensure successful practice operations, effective operational workflows, and patient experience consistent with SLPG standards
• Lead and manage direct reports across hiring, onboarding, performance management, coaching, development, and recognition
• Ensure operational readiness for clinical and administrative operations, including schedules, supplies, equipment, cleanliness, daily huddles, time management systems, and Point of Care licensing
• Manage workflow execution, employee collaboration, and overall patient experience
• Partner with Billing/Coding, Facilities/Property Management, hospital departments, Access Center, and other organizational functions
• Maintain collaboration with Access Center operations and centralized functions to support seamless operations
• Escalate and resolve critical operational, technological, patient, and employee issues
• Achieve expected practice financial performance through expense management, resource utilization, volume growth, and financial management practices
• Monitor practice performance, identify improvement opportunities, and implement multidisciplinary improvement strategies
• Utilize practice leads to support oversight of workflows and processes
• Ensure adherence to policies, procedures, and SLPG Access Governance Principles
• Perform other duties as assigned
• Meet the stated physical and sensory requirements, including lifting, carrying, pushing, standing, walking, and patient-handling activities

Manager, Practice Operations – Cardiovascular

• Conduct pre-visit planning by reviewing and updating patient medical records
• Complete pre-charting of value-based pieces up to five days before appointments
• Prepare patients for examinations and escort them to exam rooms
• Record height, weight, vital signs, medications, allergies, histories, smoking status, visit reasons, and demographic information
• Provide patient care services, including cleaning exam rooms, maintaining supplies, autoclaving instruments, and administering injections or immunizations within State guidelines
• Coordinate with providers and Care Teams regarding discharges, emergency visits, specialists, resources, disease management, education, labs, and testing
• Participate in department activities, meetings, problem resolution, and procedure analysis
• Dispose of biohazardous and regular waste according to protocol
• Maintain vaccine temperature logs, inventory, supply ordering, medication samples, and room stock levels
• Perform administrative tasks including check-in, check-out, and opening and closing procedures
• Suggest improvements to Practice Managers and Providers
• Participate in quality improvement initiatives
• Complete other related duties as assigned

Medical Assistant, Practice Operations

• Lead and manage operations of assigned cardiovascular practices
• Ensure successful practice operations and effective execution of operational workflows
• Maintain a patient experience consistent with SLPG standards
• Lead and manage direct reports across hiring, onboarding, performance management, coaching, development, and recognition
• Ensure operational readiness for clinical and administrative operations, including schedules, supplies, equipment, cleanliness, daily huddles, time management systems, and Point of Care licensing
• Manage workflow execution, employee collaboration, and overall patient experience
• Partner with Billing/Coding, Facilities/Property Management, hospital departments, Access Center, and other organizational functions
• Maintain connectivity with Access Center operations and centralized functions to support seamless operations
• Escalate and address critical operational, technological, patient, and personnel issues
• Achieve expected practice financial performance through expense management, resource utilization, volume growth, and financial best practices
• Monitor practice performance, identify improvement opportunities, and develop and implement multidisciplinary improvement strategies
• Utilize practice leads to support oversight of workflows and processes
• Ensure adherence to policies, procedures, and SLPG Access Governance Principles
• Perform other duties as assigned

Operations jobs in Pennsylvania

Senior Banking Operations Reconciliation Technician

Area Manager – Site Quality Operations

Senior Service Advocate – OPS

Operations and Maintenance Engineer

Lead Local Operations Manager – Solid Tumor Oncology

Lead Local Operations Manager – Solid Tumor Oncology

Patient Concierge, Practice Operations – Medical Oncology

Manager, Practice Operations – Cardiovascular

Medical Assistant, Practice Operations

Senior Manager, Practice Operations – Cardiovascular Services