Sales

• Acquire new customers, including businesses and residential condominiums in Minas Gerais
• Manage the sales cycle from initial contact through closing, presenting autonomy and convenience solutions
• Keep the CRM up to date and optimize processes to maximize performance
• Build strong partnerships to drive customer loyalty and satisfaction
• Strategically plan in-person visits
• Participate in weekly high-performance training sessions

Sales Representative

• Develop and monitor nationwide sales strategies
• Manage business opportunities and customer relationships with clients, distributors, and sales representatives
• Monitor sales, results, and commercial performance
• Support strategic decisions related to sales and market expansion

National Sales Manager

• Develop and execute sales strategies for HEC, MHEC, HPMC, and RDP products
• Build and maintain customer relationships in the coating, painting, putty, ceramic tile adhesive, and mortar industries
• Identify new business opportunities and drive revenue growth
• Benchmark competitors such as Lotte Fine Chemical and Ashland Cellulose Ether
• Stay ahead of industry trends
• Collaborate with internal teams to align sales strategies with overall business objectives
• Lead sales efforts in Brazil
• Support business development, client relationship management, and market expansion

Coating, Painting & Construction Chemicals Sales Manager

• Monitor and act on key commercial performance indicators, such as Sell-In, Sell-Out, out-of-stocks, product distribution, and Market Share
• Support the development and execution of the JVC/Commercial Plan, promotional calendar, and action plans, taking into account customer needs and opportunities
• Ensure the execution of and compliance with commercial policies, including DOH, pricing, and brand positioning strategies
• Ensure the execution of commercial tools, such as the Sales Book, Mix, Clustering, Trend Analysis, Mix Beyond the Top, and Turbo Category
• Monitor the customer’s operations, including orders, order backlog, scheduling, delivery, credit, collections, and current account management
• Monitor execution at the point of sale together with Merchandising and Trade Marketing teams to identify opportunities, reduce out-of-stocks, and maximize promotional initiatives
• Maintain relationships with internal and customer teams, promoting alignment and integration among Trade Marketing, Merchandising, Commercial Planning, and Customer Facing
• Report to the District Sales Manager

Junior Sales Executive

• Develop, manage, and flawlessly execute SELL-OUT, SELL-IN, DOH, out-of-stock reduction, and distribution initiatives with customers
• Support the implementation of the JVC/Commercial Plan by understanding the customer’s needs and business reality and ensuring execution
• Analyze Nestlé categories to develop Acceleration Plans
• Bring benchmarks to the Trade Marketing and Channel Trade communities
• Ensure compliance with the commercial policy and maintain registered customer pricing
• Understand and address the day-to-day impacts on the Advantage survey
• Monitor execution with the merchandising team, including customer visits, out-of-stock analysis, and promotional activities
• Lead and engage with stakeholders involved in the business
• Financially control and manage the resources provided by the company for customer activations

Senior Sales Executive

• Manage the food retail and wholesale channels and administer the assigned customer portfolio through weekly reviews and meetings.
• Analyze and review purchasing history in the region, identifying gaps and opportunities.
• Ensure effective product visibility among customers in the region.
• Conduct business visits to regional customers, providing sales consulting.
• Negotiate sell-in and sell-out initiatives with customers, such as additional shelf displays and promotional leaflets.
• Stay up to date on pricing, inventory, and promotional policies to support negotiations.
• Identify new opportunities to use the sales fund, developing innovative initiatives beyond the promotional leaflet calendar.
• Track changes and new product launches, understanding their features and benefits.
• Fully develop the potential of customers and the territory.

Business Manager II – Sales Executive

• Provide customer service to clients across retail, franchise, concept store, and e-commerce channels through various communication platforms
• Manage the order portfolio, after-sales processes, and issue resolution
• Liaise with internal teams to ensure customer requests are resolved and deliver the best possible customer experience
• Monitor deadlines, performance indicators, and operational service levels
• Prepare reports, analyze complaints, and propose process improvements for the department
• Negotiate with customers, ensuring information is kept up to date in the system and maintaining customer satisfaction

Junior After-Sales Relationship Analyst

• Manage and monitor monthly performance (sell-in / sell-out / DOH), sales phasing, out-of-stocks, the 30-60-90 strategy, and innovations
• Support the implementation of the JVC/Commercial Plan by understanding the customer’s needs and business reality and ensuring execution
• Ensure execution of the product mix, clustering, and future initiatives in collaboration with the regional team
• Bring benchmarks to the Trade Marketing and Trade Channel communities
• Ensure execution of the commercial policy and maintenance of the prices registered with the customer
• Understand and act on the day-to-day impacts reflected in the Advantage survey
• Monitor execution with the merchandising team, including customer visits, out-of-stock analysis, and promotional activities
• Participate in meetings with the merchandising team and maintain a close working relationship with the team

• Provide operational and systems support to Territory Managers and TOTVS units
• Process requests and support the creation and submission of commercial proposals in Salesforce and Proteus
• Validate lead ownership, transfer, and routing rules between TOTVS and RD Station Account Representative (AR) teams
• Track requests, deadlines, and SLAs
• Execute operational processes and controls with quality and accuracy
• Investigate issues, answer questions, and find solutions in collaboration with different departments
• Identify opportunities for improvement and propose simpler, more efficient processes
• Use Artificial Intelligence tools to analyze data, organize information, and optimize tasks

Sales Assistant

• Prospect for and qualify opportunities among companies, benefits brokers, and health plan providers.
• Conduct discovery meetings and present the solution to decision-makers in HR, benefits, occupational health, and executive leadership.
• Prepare proposals, negotiate terms, and close contracts.
• Demonstrate the solution’s value, including reduced claims ratios, increased employee engagement, and improved ROI for health programs.
• Manage your own CRM pipeline and keep the sales forecast up to date.
• Meet monthly sales and activity targets.
• Collaborate with marketing, sales development, and implementation teams to ensure a smooth post-sale transition.
• Report results and market insights to The Growth Hub and the client.