Sales Development Rep

• Own outbound prospecting and build a self-sourced pipeline in a greenfield territory
• Prospect daily through cold calls, email, and LinkedIn
• Identify target accounts, reach decision-makers, run discovery, and hand off qualified opportunities to senior sales leaders
• Use and improve the proven outbound playbook, including message templates, target lists, and pain-point-led outreach
• Partner with marketing on shared target accounts
• Meet daily, weekly, and quarterly activity and pipeline metrics
• Meet and exceed quarterly meeting and pipeline generation goals
• Track and update sales activities and contacts in the CRM
• Work directly with the founder and CEO and Head of Sales to shape outbound processes

B2B SaaS Sales Development Representative

• Own the full outbound sales strategy for the APAC region, including data collection, data enrichment, lead generation, and outreach
• Work closely with the Regional Director and Sales Team
• Execute coordinated outbound campaigns aligned with sales and marketing initiatives, including events, product launches, and roadshows
• Enrich and validate data using Clay, Lusha, Prospeo, and Octoparse
• Build accurate, high-quality contact lists and identify key regional decision-makers
• Run A/B testing to optimise outreach and messaging while considering cultural and regional aspects
• Collaborate with marketing on targeted outbound activities and campaign execution
• Track, measure, and report campaign performance against KPIs
• Consistently deliver qualified meetings and achieve the monthly meetings target

Sales Development Representative

• Research and build targeted prospect lists of small and mid-sized businesses, business owners, senior decision-makers, and IT service providers
• Conduct outbound outreach through phone calls, email, and LinkedIn using structured prospecting sequences
• Identify and engage qualified prospects based on target profiles and business needs
• Conduct 15–20 minute qualification calls to understand prospects’ current setup, challenges, decision-making process, and timeline
• Qualify opportunities and schedule meetings with senior sales representatives or business owners
• Prepare hand-off notes summarizing prospects, needs, qualification details, and key discussion points
• Follow up with prospects, reschedule missed meetings, and nurture leads not yet ready to proceed
• Maintain accurate prospect information, activities, notes, and next steps in the CRM
• Track outreach activity, meetings booked, and overall results; provide regular performance updates
• Identify improvements to prospecting lists, messaging, scripts, and outreach sequences
• Direct prospects to the appropriate managed IT service or technology partner/reseller program
• Represent the company professionally using a consultative, trust-based approach

Sales Development Representative – Hybrid

• Research and identify high-potential target accounts
• Identify and engage relevant senior decision-makers within target organizations
• Conduct outbound outreach through cold calling, LinkedIn, email, and other approved channels
• Personalize outreach based on each prospect's business, operations, and potential needs
• Qualify prospects and identify genuine business opportunities
• Build professional conversations with senior stakeholders
• Schedule qualified meetings for the sales team
• Maintain accurate prospecting and activity records in the CRM
• Represent the client professionally across all communication channels
• Consistently work toward monthly qualified meeting targets
• Identify the right accounts, engage relevant senior stakeholders, qualify genuine opportunities, and generate attended qualified meetings

Sales Development Representative – ERP Background

• Research and identify high-potential target accounts.
• Identify and engage relevant senior decision-makers within target organizations.
• Conduct outbound outreach through cold calling, LinkedIn, email, and other approved channels.
• Personalize outreach based on each prospect's business, operations, and potential needs.
• Qualify prospects and identify genuine business opportunities.
• Build professional conversations with senior stakeholders.
• Schedule qualified meetings for the sales team.
• Maintain accurate prospecting and activity records in the CRM.
• Represent the client professionally across all communication channels.
• Consistently work toward monthly qualified meeting targets.
• Identify the right accounts, engage relevant senior stakeholders, qualify genuine opportunities, and generate attended qualified meetings.

Sales Development Representative – B2B Tech, ERP Background

• Identify target accounts in media, OTT, and subscription businesses.
• Run personalized, multi-channel outreach across email, LinkedIn, phone, and WhatsApp Business.
• Book qualified meetings for Account Executives against a monthly target.
• Apply qualification criteria covering pain, champion, economic buyer, decision process, budget, and timing.
• Produce clean handoffs with full context for Account Executives.
• Flag enterprise and strategic accounts for immediate senior-AE handoff.
• Manage outreach in HubSpot and keep pre-qualified leads out of Salesforce.
• Maintain data quality and ICP scoring inputs.
• Report weekly on meetings booked, meeting-to-qualified rate, and sequence conversion.
• Provide messaging, objection, account-pattern, and competitive intelligence to Marketing and Account Executives.
• Use AI-assisted prospecting and account-research workflows at volume while preserving personalization.

• Own outbound prospecting and build a self-sourced pipeline through cold calls, email, and LinkedIn
• Identify target accounts, reach decision-makers, run discovery, and hand off qualified opportunities to senior sales leaders
• Use and improve the outbound playbook, including message templates, target lists, and pain-point-led outreach
• Partner with marketing on shared target accounts
• Meet daily, weekly, and quarterly activity and pipeline metrics
• Meet and exceed quarterly meeting and pipeline generation goals
• Track and update sales activities and contacts in the CRM
• Work directly with the founder and CEO and Head of Sales to shape outbound strategy

• Own outbound prospecting and pipeline generation for a fast-moving B2B company
• Research and identify target accounts and key decision-makers
• Conduct daily outbound phone and email outreach to cold and warm prospects
• Write personalized cold emails and follow-up sequences
• Handle objections and move conversations toward booked meetings
• Qualify inbound and outbound leads against ideal customer profile criteria
• Conduct discovery conversations about prospect pain points, timelines, and fit
• Book qualified sales meetings with context and qualification notes
• Log outreach activity, call notes, and next steps in the CRM after every interaction
• Maintain clean, current pipeline records
• Track activity volume, response rates, and meeting conversion metrics
• Meet daily and weekly outreach targets and monthly meeting-booking goals
• Complete the application, video introduction, role-specific assessment if applicable, recruitment interview, executive interview, client interview, and background/reference check as part of the selection process

• Conduct cold outbound phone calls to prospects and book appointments
• Build lead lists and prospect independently
• Manage the outbound appointment-setting process end to end
• Set in-person appointments and on-site walkthroughs for account executives
• Execute cold email sequences and LinkedIn outreach alongside calling
• Communicate clearly and professionally with prospects
• Write proposals after the pipeline generates qualified leads
• Track calls, emails, and LinkedIn outreach
• Use AI tools to draft targeted outreach and industry-specific sales copy
• Complete the Coconut VA profile, English proficiency rating, and one-minute introduction video as part of the application process

B2B Appointment Setter / Sales Development Representative

• Conduct persistent outreach to targeted prospects via dials and email
• Communicate the value proposition to decision makers and qualify potential sales opportunities
• Deliver against a quota for qualified leads
• Use prospecting tools to research companies and identify key decision makers
• Collaborate with Account Executives to help close accounts and accelerate pipeline growth
• Optimize the sales development approach for ongoing improvement
• Use Salesforce for lead and pipeline management and sales forecasting
• Participate in knowledge sharing, training updates, and process optimization