Salesforce Administrator

• Serve as the senior role and primary functional point of contact for Salesforce initiatives
• Manage and prioritize the Salesforce product backlog based on business value, strategic objectives, stakeholder needs, and steering committee alignment
• Gather requirements, shape Salesforce vision and strategy, and coordinate a multi-year product roadmap and adoption plan
• Identify opportunities to improve CRM products, Producer experience, productivity, Salesforce adoption, and Opportunity velocity and close rate
• Own product and program execution, including roadmap sequencing, delivery planning, dependencies, risks, milestones, stakeholder communications, and business readiness
• Provide Product Owner direction for Agile ceremonies, sprint planning, daily coordination, sprint reviews, retrospectives, and continuous delivery improvement
• Partner with Salesforce developers, administrators, architects, DevSecOps resources, and technical teams to ensure compliant, high-quality solutions
• Review and approve solution designs from a business and product perspective
• Lead user acceptance testing, business readiness, stakeholder feedback, defect prioritization, and business acceptance activities
• Provide leadership and governance for quality assurance, test strategy, regression coverage, release quality, and defect management
• Monitor and report KPIs and outcome measures for Salesforce initiatives
• Foster continuous improvement and innovation across the CRM Product Group and functional delivery teams
• Lead and directly manage a multidisciplinary team of Project Managers, Scrum Masters, Salesforce Solution Architects, Business Architects, and QA professionals
• Manage recruiting, hiring, onboarding, goal setting, performance management, compensation and promotion recommendations, career development, succession planning, and employee engagement
• Manage team capacity and resource allocation across Salesforce initiatives
• Present product strategy, roadmap, delivery status, risks, and recommendations to stakeholders and senior leadership
• Act as the functional delivery counterpart to the technical delivery organization
• Manage supplemental and temporary resources and related vendor performance as needed

Explore Manager, Salesforce Product Owner at Alliant Insurance Services. Review requirements and application details.

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