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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in defining and delivering customer-centric digital journeys, utilizing Agile methodologies and leading cross-functional teams. Proficient in product management, strategic roadmapping, and developing digital products in healthcare and digital health environments.
Highest-signal resume keywords
Product ManagementAgile MethodologiesDigital Product DevelopmentCross-Functional Team LeadershipService Design
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Define, drive, and deliver innovative customer-centric digital journeys across channels
- Partner with product and business teams to define customer- and business-aligned solutions
- Define product roadmaps and drive delivery of digital customer journeys
- Account for holistic service design across all customer touchpoints
- Collaborate with business stakeholders, development, design, and cross-functional teams
- Gather business requirements, understand problem spaces, define product strategy and execution plans
- Verify development output meets stakeholder requirements
- Continuously analyze, iterate, solution, and deliver products meeting business, user, and technology needs
- Facilitate customer journey decisions as the voice of the customer
- Lead cross-functional product strategy with Engineering, Business, Design, Market Research, Marketing, and Customer Care
- Lead evidence-generation plans and monitor product-release KPIs
- Develop journey-level OKRs, measurement, and reporting
- Produce service design deliverables such as service blueprints
- Facilitate experience and technical discovery
- Adjust scope and roadmap and make final prioritization decisions for digital products
- Define epics, user stories, and acceptance criteria for 1–2 journeys
- Lead feature grooming and backlog prioritization
- Support feature demos, provide product expertise, peer training, and consultation
- Participate in all Scrum ceremonies
- Manage, support, and guide Product Managers and/or Business Analysts as applicable
- Assess employee performance and provide feedback and training opportunities
- Support the company Quality Management System
- Maintain regular and reliable attendance
- Work the designated schedule
- Travel 10–25% between Abbott Cancer Diagnostic locations
Requirements
What you’ll need- Bachelor’s degree in Life Sciences, Engineering, Marketing, Business, Finance, or related field; or High School Degree/General Education Diploma and 6 years of relevant experience in lieu of Bachelor’s degree
- 6+ years of experience working as a Product Manager
- At least 3 years in the digital domain using Agile / Scrum / Kanban methodologies
- Experience leading cross-functional teams to deliver products/services
- Experience developing digital products, especially digital portals and applications, from scratch and launching digital products, including SaaS, SaMD and other healthcare software applications
- Experience with modern product management, product discovery, product delivery, and product management platforms and tools
- Ability to develop product vision, strategic roadmaps, and go-to-market strategy
- Advanced problem-solving, organizational, analytical, and business analysis skills
- Ability to define processes, user flows, business KPIs, epics, features, user stories, and acceptance criteria
- Some experience with A/B testing, user testing, user interviews, and conversion funnels
- Experience engaging with engineers, designers, researchers, SMEs, and company leaders
- Excellent written and verbal communication skills
- Strong organizational and time management skills
- Authorization to work in the United States without sponsorship
- Preferred: experience with customer-facing discussions, KOL management, startup/fast-paced digital-first environments, NLP, LLM, healthcare/digital health, service design and operations, Piwik Analytics, Tableau, Google Analytics, AB Tasty, Optimizely, MoEngage, Adobe XD, Figma, or Sketch
Benefits
Comp & perks- Onsite/office work location flexibility across Madison, WI; San Diego, CA; Cambridge, MA; or Phoenix, AZ
- Travel opportunities between Abbott Cancer Diagnostic locations
- Equal Opportunity Employer
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyUser StoriesAcceptance CriteriaBusiness AnalysisKPI DevelopmentA/B TestingUser TestingBusiness Requirements GatheringDigital Portals DevelopmentSaaS Applications
Soft Skills
Excellent Communication SkillsOrganizational SkillsAnalytical SkillsProblem-Solving SkillsTime Management Skills
Tools & Technologies
Piwik AnalyticsTableauGoogle AnalyticsAB TastyOptimizelyMoEngageAdobe XDFigmaSketch
Industry Keywords
Healthcare SoftwareDigital HealthCustomer JourneyService DesignKOL Management