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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading cross-functional teams to develop and deliver innovative digital customer journeys, utilizing Agile methodologies and strong product management skills. Proficient in defining product strategies, managing roadmaps, and producing service design deliverables to enhance customer experiences.
Highest-signal resume keywords
Product ManagementAgile MethodologiesService DesignDigital Product DevelopmentCross-Functional Team Leadership
About the role
Key responsibilities & impact- Define, drive, and deliver innovative, immersive, memorable customer-centric journeys across digital and physical channels
- Partner with product and business teams to define customer- and business-aligned solutions
- Define the roadmap and drive delivery of digital customer journeys within an Experience
- Account for holistic Service Design across all customer touchpoints
- Collaborate with business stakeholders, development, design, and cross-functional teams to facilitate roadmaps and product development
- Gather business requirements, understand problem spaces, define product strategy and execution plans, and verify delivered work
- Lead customer journey strategy as the voice of the customer
- Lead cross-functional product strategy teams across Engineering, Business, Design, Market Research, Marketing, and Customer Care
- Lead evidence-generation plans and monitor product-release KPIs
- Develop Journey-level OKRs, measurement, and reporting
- Produce Service Design deliverables such as Service Blueprints
- Facilitate experience and technical discovery
- Adjust scope and roadmap and make prioritization decisions for digital products
- Define Epics, User Stories, and acceptance criteria for 1–2 Journeys
- Lead feature grooming and backlog prioritization
- Support feature demos, provide product expertise, peer training, and consultation
- Participate in all Scrum ceremonies
- Manage, support, and guide team members; delegate tasks, assess performance, and provide feedback/training
- Support the company Quality Management System and uphold Abbott’s mission and values
- Maintain reliable attendance and work the designated schedule
- Travel 10–25% between Abbott Cancer Diagnostic locations
Requirements
What you’ll need- Bachelor’s degree in Life Sciences, Engineering, Marketing, Business, Finance, or related field; or High School Degree/General Education Diploma and 6 years of relevant experience in lieu of Bachelor’s degree
- 6+ years of experience as a Product Manager, including at least 3 years in the digital domain using Agile / Scrum / Kanban methodologies
- Experience leading cross-functional teams to deliver products/services
- Experience developing and launching digital products, including digital portals, applications, SaaS, SaMD, and healthcare software applications
- Experience with modern product management, product discovery, product delivery, and product management platforms/tools
- Ability to develop product vision, strategic roadmaps, and go-to-market strategy
- Advanced problem-solving, organizational, analytical, business analysis, process/user flow, and KPI skills
- Ability to translate complex requirements into epics, features, user stories, and acceptance criteria
- Some experience with A/B testing, user testing, user interviews, and conversion funnels
- Experience collaborating with engineers, designers, researchers, SMEs, and company leaders
- Excellent written and verbal communication skills
- Strong organizational and time management skills; ability to work independently and within a team
- Authorization to work in the United States without sponsorship
- Preferred: experience with customer-facing discussions, KOL management, startup/fast-paced digital-first environments, NLP/LLM, healthcare/digital health, service design/operations, analytics, A/B testing, and design tools
- Preferred: experience managing Product Managers and/or Business Analysts
Benefits
Comp & perks- Travel opportunity: 10–25% between Abbott Cancer Diagnostic locations
- Equal Opportunity Employer commitment
- Standard work shift
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyUser StoriesAcceptance CriteriaKPI DevelopmentA/B TestingBusiness AnalysisProcess/User FlowDigital PortalsSaaSHealthcare Software Applications
Soft Skills
Excellent Communication SkillsOrganizational SkillsTime ManagementProblem-SolvingTeam Collaboration
Tools & Technologies
Product Management PlatformsScrumKanbanDesign ToolsAnalytics
Industry Keywords
Life SciencesDigital HealthCustomer-CentricService BlueprintsMarket Research