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Posted: 10/10/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in assessing vehicle damage and managing claims, with proficiency in estimating software and knowledge of vehicle repair techniques. Strong analytical and negotiation skills are essential for success in a fast-paced, field-based environment.
Highest-signal resume keywords
Claims ExperienceEstimating Software ProficiencyVehicle Repair TechniquesAnalytical SkillsNegotiation Skills
About the role
Key responsibilities & impact- Travel nationwide to assess vehicle damage and support customers affected by catastrophic events
- Investigate moderately complex claims involving cars, motorcycles, ATVs, RVs, and boats
- Review policy coverage and document claim findings
- Prepare or validate repair estimates using industry-leading tools
- Negotiate and settle claims
- Capture notes, decisions, and supporting documentation in the claims system
- Balance virtual assignments and in-person inspections, with 70% field work and 30% virtual work
- Work a 10-day on and 4-day off schedule with 12-hour workdays throughout the year
Requirements
What you’ll need- 2+ years of claims or auto damage experience (preferred)
- Proficiency with estimating software such as CCC or Mitchell
- Knowledge of vehicle repair techniques, including paintless dent repair
- Strong analytical, negotiation, and conflict resolution skills
- Ability to work independently in a fast-paced, unpredictable environment
- Minimum internet bandwidth of 50 MB download/5 MB upload for home-based employees
- Dedicated, private workspace free from distractions with appropriate desk and seating when working from home
- Valid photo identification for virtual interview; internal candidates are exempt from this requirement
- Required to submit to a background investigation
- Adjuster and/or appraiser license may be required by the office/area within 60 days of hire
- Must be eligible to work in the United States; Allstate generally does not sponsor employment-based visas
Benefits
Comp & perks- Benefits package from Day 1 of employment
- Time off policy supporting work/life balance
- Healthcare
- Retirement benefits, including 401K/pension
- Education reimbursement
- Initial and ongoing training
- Career advancement and continuous development support
- $1,000 Licensing Sign on Bonus may be available for applicable active licenses
- Comprehensive technology setup including laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement for eligible work-from-home employees
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims InvestigationRepair Estimates PreparationDocumenting Claim FindingsConflict ResolutionVehicle Damage Assessment
Soft Skills
Independent WorkAdaptabilityTime Management
Tools & Technologies
CCC Estimating SoftwareMitchell Estimating Software
Certifications & Qualifications
Adjuster LicenseAppraiser License
Industry Keywords
Auto DamageCatastrophic EventsPaintless Dent RepairClaims SystemVirtual Assignments