American Bureau of Shipping (ABS)

Full-stack Engineer

• Lead day-to-day activities of assigned Engineering staff
• Assign projects to Engineers and monitor project progress
• Ensure high-quality service and positive customer relations
• Devise new approaches to problems and recommend changes to methods, procedures, or designs
• Monitor the technical quality, content, consistency, continuity, and timeliness of assigned projects
• Apply engineering principles and practices across broad technical areas
• Perform engineering reviews and analyses as needed
• Review other engineers' work and provide guidance and training
• Participate in developing and changing Rules
• Advise staff on applying Rules and Regulations
• Prepare written responses to clients according to established procedures
• Maintain liaison with internal and external engineering specialists
• Monitor engineers' performance, development potential, and training needs
• Keep management informed of manpower needs
• Develop or assist with qualification statements, proposals, bids, and presentation materials
• Generally report to a Principal Engineer or another designated manager depending on the assignment

Senior Engineer

• Lead technical design and hands-on development of Fleet Management System application features, including role-based user interfaces, APIs, business services, and integrations
• Translate operational workflows and prototype feedback into buildable designs and acceptance criteria with product managers, UX designers, legacy-system SMEs, and customers
• Guide engineers on application architecture, service boundaries, data access patterns, and reuse of shared platform capabilities
• Document consequential design decisions
• Break work into scoped tasks and direct AI-assisted engineering workflows, including code generation, refactoring, test creation, and documentation
• Apply human review and verification to every production change
• Establish and model practices for code review, automated testing, secure development, CI/CD, and maintainable software delivery
• Integrate application features with approved AI/ML or LLM-based services when there is a validated user need
• Partner with platform engineering and SRE to make applications observable, performant, resilient, deployable, and supportable in production
• Contribute to integration and migration designs for coexistence with legacy systems and safe customer-data transitions
• Mentor engineers and contractors, review designs and pull requests, resolve complex technical issues, and improve delivery quality
• Participate in release readiness, production troubleshooting, root-cause analysis, and continuous improvement of the AI-enabled software development lifecycle
• Report to the designated FMS engineering manager
• Provide technical leadership to engineers and contractors on assigned product areas

Principal Engineer, Software

• Identify opportunities and propose solutions to improve Engineering Applications
• Lead or participate in Engineering Applications development or support teams
• Carry out assigned duties on schedule and within budget
• Coordinate and collaborate with Engineering, Technology, IT, and other departments on Engineering Applications planning, design, development, testing, and maintenance
• Maintain good relations with customers and coworkers and support Engineering Application users
• Develop assigned Engineering Applications projects
• Provide expert advice on technology, engineering, Rules, and Regulations
• Collect user feedback and client needs
• Track industrial trends and technology development
• Propose new features, technologies, and solutions for continuous improvement
• Fulfill ABS Health, Safety, Quality, and Environmental Management System requirements
• Perform selected engineering analyses
• Report as assigned to a Director, Manager, Staff Consultant, Principal Engineer, or project leader
• Collaborate with appropriate organizational elements on assigned tasks and related matters

Senior Engineering Applications

Consultant

• Consult with clients on system implementation, data requirements, training requirements, and project schedules
• Identify and itemize business process needs requiring system adaptation
• Construct specifications for system modifications and additional functionality
• Act as liaison between clients, account management, and product development
• Manage consulting projects within schedules and budgets
• Train clients’ personnel on software functionality
• Perform product system installations in client offices and vessels
• Assist product support with technical issues by telephone or on-site
• Lead and assist internal ABS employee training
• Participate in final-phase testing of new system functionality
• Maintain and update projects in the project management system
• Map client business processes and develop, recommend, and implement process changes
• Liaise with ABS on data transfer between ABS applications
• Provide training, guidance, and leadership to non-Senior Consultants
• Report to a manager, director, or executive-level position; no direct reports

Senior Consultant I

Product Operations

• Define service health measures and reliability objectives for the Fleet Management System (FMS)
• Establish end-to-end observability across applications, infrastructure, integrations, and AI-enabled services
• Lead technical incident response, including severity definitions, on-call and escalation practices, incident coordination, recovery procedures, and post-incident reviews
• Design for resilience, performance, capacity, backup and recovery, and safe operation under customer and data growth
• Define and implement operational-readiness criteria for beta and production releases
• Establish the technical support escalation model and partner with customer support, product, and engineering to resolve issues
• Support customer migrations, go-lives, and post-launch stabilization
• Automate routine operational tasks, health checks, deployment verification, incident triage, and recovery
• Track reliability, incident, supportability, and operational-efficiency trends and communicate risks and progress to leadership
• Build and mentor an SRE/production-operations capability as FMS scales
• Report to the Sr Director, Platform Engineering & Cloud Architecture
• Lead cross-functional operational practices; direct-report scope will expand as the capability scales

Senior Manager, SRE, Operations, Product Support

Auditor

• Operate as a contract team member for ABS Group Consulting
• Receive additional training and support the American Petroleum Institute (API)
• Perform Quality Management Systems (QMS) audits of manufacturing and oil and natural gas service organizations
• Perform technical audits against product specifications, performance criteria, management systems, and contract requirements
• Travel to and from audit locations and work at assigned operational-area locations
• Perform audits and related technically oriented services in varied environmental and worksite conditions

API Auditor

• Operate as a contract team member for ABS Group Consulting
• Receive additional training and support the American Petroleum Institute (API)
• Perform Quality Management Systems (QMS) audits of manufacturing and oil and natural gas service organizations
• Perform technical audits against product specifications, performance criteria, management systems, and contract requirements
• Conduct audits at assigned client locations within operational areas
• Travel to and from audit locations using common transportation
• Prepare audit reports and perform reporting in English

Learning and Development

• Manage multiple immersive training projects, ensuring on-time, in-scope, and on-budget delivery
• Direct cross-functional teams, set priorities, and ensure project deadlines and quality standards are met
• Allocate resources based on team capacity and project demands
• Design and recommend development tools and processes to improve internal and outsourced development efficiency
• Establish engineering best practices and manage technical partnerships
• Provide primary technical support to internal and client users
• Ensure training content is accurate, relevant, and tailored to target audiences
• Collaborate with facilitators, trainers, and operational teams to integrate immersive training into existing programs
• Oversee deployment of immersive technologies, including hardware setup, software integration, and user onboarding
• Monitor and resolve technical or logistical implementation challenges
• Develop metrics and evaluation frameworks to measure team effectiveness and efficiency
• Monitor emerging technologies and best practices to enhance team capabilities

Immersive Training Manager

• Operate as a contract team member supporting the American Petroleum Institute (API)
• Receive additional auditor training
• Perform Quality Management Systems audits of manufacturing and oil and natural gas service organizations
• Perform technical audits against product specifications, performance criteria, management systems, and contract requirements
• Conduct audits at assigned client locations
• Travel to and from audit locations
• Prepare audit reports and reporting in English
• Work in varied environments, including offices, confined spaces, and elevated locations

Business Development Rep

• Drive market position and achievement of business outcomes through the Account Management and Commercial Operations Core Process
• Generate new business and clients while managing and leveraging existing accounts
• Drive results through individual and collective team sales efforts
• Contribute to strategic initiatives and planning using knowledge of market conditions, locations, countries, market sectors, and/or products
• Sell ABS services using local affiliates’ business structure
• Develop and maintain key client relationships and expand business opportunities
• Prospect for new clients and business opportunities
• Lead visit-plan development and organize client meetings for ABS senior management
• Maintain awareness of the ABS service portfolio and promote services/products when appropriate
• Work with organizational teams to develop capture strategies, proposals, and pricing
• Collaborate with technical staff and internal teams to meet customer needs
• Provide strategic insight on future business initiatives, market drivers, and competitor activities
• Identify marketing campaign opportunities to increase sales
• Submit reports and accurately manage data in the company CRM
• Forecast sales targets and track account activity
• Report directly to the Director of Business Development or senior-level manager

Business Development Manager

• Review management system manuals and associated documentation for compliance with requirements and applicable codes and/or standards
• Plan, schedule and conduct initial, surveillance and re-certification audits
• Prepare and maintain audit logs and all other required documentation
• Prepare and issue reports and recommendations for certification
• Lead introductory and closing meetings at client facilities
• Maintain audit independence without involvement in business development activities
• Perform additional program-specific roles and responsibilities defined in each program procedure
• Report to the Technical Manager
• Work without direct reports

Contractor, Auditor/Inspector

Engineer

• Perform detailed engineering review of assigned plans for compliance with applicable rules, regulations, and contract commitments
• Provide technical advice to field operations and other technical offices
• Apply conventional engineering practices to moderately complex problems, including conflicting design requirements, material standards, and cross-discipline coordination
• Propose new approaches and recommend changes to methods, procedures, or designs
• Draft technically accurate and timely reports and responses to communications
• Interact with clients to identify and resolve problems within technical expertise
• Prepare accurate and timely weekly reports and billing for work performed
• Communicate workload status to appropriate team members
• Work as a team member while often working autonomously
• Implement and maintain ABS Quality System requirements after completing ABS Quality System training
• Report to a senior-level engineer or technical manager; no direct reports

Engineer II

Operations

• Execute day-to-day operational and administrative activities
• Prepare materials and schedules
• Support inter-departmental projects and interactions
• Follow up with project teams and clients to ensure timely, satisfactory completion of work
• Identify opportunities to streamline operations, coordinate projects, and enhance processes
• Develop relationships with internal customers and key stakeholders to improve efficiency and collaboration
• Communicate with team members and stakeholders to ensure project alignment
• Collaborate with cross-functional teams on projects and initiatives
• Implement opportunities to enhance team effectiveness and efficiency
• Mentor and coach entry-level operations support professionals
• Report to a manager, director, or executive-level position; no direct reports
• Perform work in an office environment and visit client sites, potentially including manufacturing plants, remote field sites, or structures

Operations Coordinator

Technical Project Manager

• Steward large, cross-functional development and systems integration projects for ABS Professional Services
• Provide assistance in technical design and code development projects
• Work with Project Managers to direct project teams in delivering high-quality products within committed timeframes
• Oversee Technical Team members’ adherence to defined SDLC processes
• Monitor project progress and construct risk assessment and mitigation plans for unplanned delivery issues
• Work with Project Managers to construct management communications as needed
• Mentor and guide Technical Leads in requirements analysis, feature scoping, and backlog scheduling through final delivery
• Work with Project Managers and Technical Leads to estimate efforts, resource requirements, risks, and constraints
• Define code drop schedules and coordinate code drop dependencies
• Manage and lead architects, technical team leaders, and product developers
• Consult on technical designs, systems development, and build/release delivery
• Report to a Manager, Director, or Executive-level position

Senior Engineer

Principal Engineer, Software

Senior Engineering Applications

Senior Consultant I

Senior Manager, SRE, Operations, Product Support

API Auditor

API Auditor

Immersive Training Manager

API Auditor

Business Development Manager

Contractor, Auditor/Inspector

Engineer II

Operations Coordinator

Technical Delivery Manager