Ameriprise Financial Services, LLC

Manager

• Lead the strategy, engineering, operations, automation, security, and modernization of enterprise middleware and container platforms
• Manage engineers delivering highly available, secure, and scalable platform services across traditional infrastructure and AWS cloud environments
• Own the enterprise middleware and container platform portfolio, including web servers, application servers, Kubernetes platforms, container images, and supporting infrastructure
• Define and execute platform roadmaps aligned with cloud modernization and enterprise technology strategies
• Ensure platform reliability, resiliency, scalability, and operational excellence
• Lead engineering and operational support for enterprise Kubernetes and AWS EKS platforms
• Drive migration of traditional middleware-hosted applications to cloud-native platforms
• Establish standardized deployment patterns, container images, CI/CD pipelines, and operational practices
• Manage Kubernetes cluster upgrades, capacity planning, security remediation, and observability
• Partner with application teams to onboard workloads onto cloud platforms
• Establish middleware configuration, deployment, monitoring, and maintenance standards
• Drive automation, Infrastructure as Code, configuration management, self-healing capabilities, and continuous improvement
• Lead incident response, root cause analysis, corrective actions, and service management processes
• Establish service-level objectives, operational metrics, and performance indicators
• Ensure security, vulnerability remediation, patching, audit readiness, governance, and regulatory compliance
• Lead, mentor, and develop the engineering team; conduct performance management, talent reviews, hiring, succession planning, and engagement activities
• Serve as the primary escalation point and communicate platform health, risks, modernization initiatives, and priorities to senior leadership
• Manage vendors, platform budgets, software licensing, infrastructure consumption, cost optimization, growth forecasts, and capacity requirements

Middleware Manager

Data Scientist

• Design and implement AI and machine learning solutions for complex business problems across Service and Operation analytics
• Use statistical analysis, forecasting, predictive modeling, machine learning, and GenAI
• Translate ambiguous business needs into analytical approaches with business stakeholders
• Frame problems, define success measures, develop hypotheses, and communicate actionable insights and recommendations
• Support the full lifecycle of data science and AI solutions from problem framing through deployment, monitoring, and continuous improvement
• Lead analytics strategy and enhancement of the field-facing recommendation engine
• Partner with product and technology teams on recommendation solutions supporting personalization, prioritization, and business decision-making
• Apply data, model, and AI governance standards, responsible AI practices, validation expectations, and documentation standards
• Monitor ongoing solution performance
• Advance data science best practices and identify scalable and automated solutions
• Mentor peers through knowledge sharing and stay current on emerging AI, machine learning, and analytics techniques
• Deliver analytic strategy that creates measurable business impact

Senior Data Scientist Manager

Operations

• Independently process, reconcile, and/or balance the assigned product accurately, timely, and compliantly
• Ensure comprehensive and seamless operations for transaction requests with minimal direction
• Work with internal and external business partners to research, troubleshoot, and resolve issues
• Provide seamless service and identify process improvements
• Partner with appropriate resources to implement solutions
• Use computer applications to provide operational processing information and take appropriate action
• Participate in team or department projects as assigned
• Ensure transactions follow industry rules, regulations, and internal compliance procedures

Senior Operations Professional

Full-stack Engineer

• Provide people engineering subject-matter expertise and support to Asset Management business partners
• Manage multiple projects collaboratively while adhering to enterprise standards
• Design and develop scalable enterprise web applications using Python, React, SQL, and AWS
• Build REST APIs, backend services, and responsive user interfaces
• Perform impact analysis, solution design, and effort estimation
• Create technical designs, engineering specifications, and low-level design documents
• Participate in code reviews and provide technical guidance to development teams
• Ensure adherence to coding standards and SDLC processes
• Develop and execute unit tests
• Support integration, UAT, and production deployments
• Troubleshoot testing and post-production issues and provide timely resolution
• Maintain technical, operational, and project documentation
• Provide production support and application enhancements
• Improve application performance, reliability, and scalability
• Collaborate with business and technology teams throughout the development cycle
• Create cloud-based applications and analytics/models supporting traders, portfolio managers, and analysts

Lead Full Stack Developer

Vice President

• Serve as a trusted advisor to investment leaders, translating investment strategies, research priorities, and business challenges into AI-enabled solutions
• Design and deliver proof-of-concept and production-ready AI capabilities using advanced analytics, machine learning, and LLM technologies
• Partner across Investments, Technology, Data, Risk, and Compliance to meet standards for security, governance, scalability, and regulatory compliance
• Influence the AI and investment technology roadmap by identifying high-value opportunities and evaluating emerging capabilities
• Promote adoption of innovative solutions across the investment organization
• Lead the transition of successful prototypes into sustainable enterprise capabilities
• Partner with engineering and platform teams to scale solutions and realize long-term business value

Vice President – Forward Deployed Engineer

Business Development Rep

• Complete a 24-month rotational Leadership Development Program with three 8-month rotations
• Work on real business-impacting projects across business development and service and operations
• Support service delivery, clearing operations, risk management, advisor/client/employee experience, voice of the customer, service tool and workflow design, data management, and vendor management
• Support sales initiatives through advisor outreach, lead generation, and follow-up activities
• Collaborate with team members to improve sales processes and advisor experience
• Conduct basic data analysis to identify sales trends and growth opportunities
• Troubleshoot advisor issues and ensure timely resolution
• Contribute to program strategy and execution
• Track performance metrics and prepare summaries for leadership
• Connect with senior leaders and receive mentorship and formal training
• Apply for potential permanent full-time positions within Ameriprise Financial after completing rotations

Business Development Associate

• Coordinate with the project leader to create and manage project plans and deliverables for advisors and internal stakeholders
• Send communications and gather input from key stakeholders in projects and on the team
• Partner with the events group and corporate event team to plan and execute department and advisor Town Halls and other sales-oriented events
• Assist with Team Hall of Fame updates showcasing success stories and career path opportunities for internal team members
• Create and administer team contests
• Support Town Halls and event preparation, including strategy discussions, logistics planning, and event execution
• Gain hands-on experience and contribute to meaningful projects across the financial services business
• Participate in mentoring, networking, senior leader engagement, and community initiatives

Business Development Intern

Analytics Engineer

• Design, code, test, implement, maintain, and support application software delivered on time and within budget
• Work with customers, business analysts, technology, and project teams to understand business requirements
• Drive analysis and design of quality technical solutions aligned with business and technology strategies
• Ensure compliance with organizational architectural standards
• Provide technical guidance to the development team throughout the full software life cycle
• Independently learn new technologies and collaborate with peers on solutioning
• Provide constructive feedback on team members’ code
• Identify and address potential issues before escalation
• Improve the team’s technical processes through creative and original ideas
• Contribute to the full development life cycle and assist colleagues
• Communicate complex concepts to technical and non-technical partners
• Create and maintain documentation

Adobe Analytics Engineer

Project Manager

• Lead end-to-end execution of large-scale, highly complex HR projects and programs
• Define project objectives, scope, success measures, governance, strategic priorities, and delivery plans with executive sponsors and senior leaders
• Drive execution across multiple workstreams and manage interdependencies, risks, and issues
• Develop and maintain integrated project plans, timelines, milestones, critical-path activities, resource strategies, financial forecasts, and executive status reporting
• Lead governance forums, project meetings, working sessions, and decision-making processes
• Influence stakeholders across HR, business, technology, operations, vendors, and external partners
• Lead HR technology implementations, operating model changes, organizational effectiveness programs, process improvements, regulatory projects, digital transformation, and AI-enabled solutions
• Manage project communications, including progress, project health, decisions, dependencies, organizational impacts, risks, and mitigation strategies
• Monitor project financials, resource capacity, scope changes, risks, issues, assumptions, and key decisions
• Lead organizational readiness, stakeholder engagement, adoption, training, and communication activities
• Establish and track success measures, KPIs, and business outcomes to ensure benefits realization
• Coach project team members and project managers
• Strengthen HR PMO governance, portfolio management, project team experiences, and delivery effectiveness

Senior Project Manager – PMO

Content Marketing Manager

• Publish complex content on internal portals, including AdvisorCompass and Inside, using Liferay and front-end development skills
• Design engaging graphic and interactive elements for intranet portals
• Create custom treatments, sections, and pages while evolving the end-user experience
• Manage complex content and projects across Advisor Compass, Inside, and FI Connect
• Determine root causes of system issues and partner with the internal Technology team when needed
• Publish and distribute CEO and ELT messages to audiences based on user metadata using Poppulo
• Prepare content and conduct question-and-answer support for email communications and e-newsletters
• Apply oversight to ensure portals align with defined experience standards
• Recommend effective content presentation and project approaches to business partners while maintaining industry standards

Content Design Specialist

• Work with advisors and clients regarding service issues, requests, policies, procedures, and account information
• Communicate with advisors via system to assist with queries and resolve open or high-level problems in a timely manner
• Provide a unique client experience and brilliant customer service in a fast-paced, customer-focused environment
• Accurately process assigned service request cases according to deadlines and established operating procedures
• Participate in operational, domain, and soft-skills development training programs
• Participate in team meetings, huddles, and brainstorming sessions
• Discuss process updates and operational issues and identify process improvement opportunities
• Correspond and coordinate with business partners at the United States Home Office regarding missing or incomplete information
• Use computer applications to review service requests and supporting documentation
• Follow up with advisors and stakeholders when additional information is required
• Approve requests that are In Good Order and reject Not in Good Order requests with rationale

Service & Operations Process Trainee

• Work with advisors and clients regarding service issues, requests, policies, procedures and account information
• Communicate with advisors through systems to assist with queries, open issues and high-level problems
• Provide timely, customer-focused service to advisors and clients
• Accurately process assigned service request cases according to deadlines and operating procedures
• Participate in operational, domain and soft-skills development training
• Participate in team meetings, huddles and brainstorming sessions
• Discuss process updates and operational issues and identify process improvement opportunities
• Correspond and coordinate with business partners at the U.S. Home Office regarding missing or incomplete information
• Use computer applications to review service requests and supporting documentation
• Follow up with advisors and stakeholders when additional information is required
• Approve requests that are in good order and reject requests that are not in good order, providing rationale

System Administrator

• Provide systems administration, implementation, management, operational support, and technical expertise for assigned systems
• Provision, install, configure, tune, operate, and maintain systems hardware, software, and related infrastructure
• Research technical issues, plan system improvements, and enable continuing infrastructure innovation
• Troubleshoot and solve complex hardware and software problems
• Manage day-to-day administration, operational support, and overall health of the ServiceNow platform
• Support ServiceNow applications including ITSM, ITOM, HRSD, CMDB, Discovery, Service Catalog, Knowledge Management, and custom applications
• Lead platform triage, recovery coordination, stakeholder communications, and service restoration during P1/P2 major incidents
• Manage Incident, Request, Problem, and Operational Support queues in accordance with SLAs
• Lead Problem Management through root cause analysis, corrective actions, and continual service improvement
• Implement and maintain enterprise integrations using MID Servers, REST APIs, SOAP APIs, and IntegrationHub
• Monitor platform performance, availability, integrations, scheduled jobs, event logs, and system health metrics
• Develop operational dashboards, KPIs, and reporting
• Support Release Management, deployments, production readiness reviews, change implementations, and post-deployment validation
• Execute platform maintenance including upgrades, patching, cloning, instance refreshes, certificate renewals, and health remediation
• Develop and test Disaster Recovery and Business Continuity procedures
• Ensure compliance with security standards, access controls, audit requirements, segregation of duties, and governance standards
• Partner with ServiceNow Support and third-party vendors on escalations and defect resolutions
• Collaborate with architects, analysts, developers, infrastructure teams, and stakeholders
• Drive automation, process optimization, technical debt reduction, monitoring enhancements, and continuous improvement
• Maintain architecture diagrams, runbooks, support procedures, integration documentation, DR plans, and knowledge articles
• Provide technical guidance and mentorship to junior administrators and support personnel
• Adhere to Agile, ITIL, ServiceNow best practices, and enterprise change management standards

Systems Administrator II

Financial Planning and Analysis

• Own end-to-end support for the MoneyGuide vendor financial advice tool
• Support Financial Advice project initiatives and daily business management of the MoneyGuide tool
• Provide end-user support and resolve technology-related issues
• Own the day-to-day vendor tool relationship and drive enhanced tool capabilities aligned with advisor needs and strategic direction
• Lead or support large-scale, complex projects through development and delivery of tool enhancements and maintenance
• Manage technology development, vendor management, communications, marketing, training, and advisor experience processes
• Own project objectives, deliverables, communications, issue escalation, decision-making, and solution generation
• Manage daily activities for the assigned Financial Advice vendor tool, including advisor and technology support
• Address field and internal stakeholder questions regarding tool capabilities
• Manage vendor information security reviews and procurement Statements of Work
• Lead recurring and release-driven Legal & Compliance tool reviews
• Manage and prioritize the enhancement log, testing, implementation release validation, and tool reference materials/training
• Influence vendor roadmap capabilities
• Establish and manage relationships with vendors, field organization, product companies, marketing, technology, legal, and compliance teams
• Determine strategic direction for financial planning tools and align them with organizational business goals
• Gain support from internal and external partners and provide clear strategic direction
• Lead direct reports through coaching, feedback, and performance management
• Lead project teams and cross-organizational contributors to ensure effective resource utilization and delivery of commitments
• Provide direction on highly technical and complex Financial Advice tool content affecting client advice

Manager – Financial Advice Tools

Account Executive

• Drive growth and adoption of Ameriprise Bank banking and cash solutions across an assigned territory
• Build and execute a territory sales strategy
• Develop and maintain relationships with new and existing advisors through one-on-one meetings, educational sessions, client events, and presentations
• Identify advisor needs, recommend banking and cash management solutions, and drive product adoption
• Collaborate with product, marketing, field leadership, and other business partners
• Communicate market insights, industry trends, and competitive developments
• Travel throughout the territory to conduct advisor meetings, facilitate training programs, support client events, and represent the organization at national, regional, and industry events
• Use proprietary tools, customer relationship management platforms, and sales analytics to identify opportunities, evaluate advisor practices, and enhance sales effectiveness
• Manage schedules, meeting preparation, follow-up activities, budget oversight, and advisor recognition initiatives
• Maintain required licenses, registrations, and regulatory compliance through applicable training and continuing education

Middleware Manager

Senior Data Scientist Manager

Senior Operations Professional

Lead Full Stack Developer

Vice President – Forward Deployed Engineer

Business Development Associate

Business Development Intern

Adobe Analytics Engineer

Senior Project Manager – PMO

Content Design Specialist

Service & Operations Process Trainee

Service & Operations Process Trainee

Systems Administrator II

Manager – Financial Advice Tools

Director, Sales Consulting