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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in Organizational Change Management (OCM) with a focus on stakeholder engagement, communication strategies, and training development. Proven ability to lead complex change initiatives and coach senior leaders while fostering strong client relationships.
Highest-signal resume keywords
Organizational Change ManagementStakeholder EngagementChange Management CertificationCommunication Strategy DevelopmentCoaching Senior Executives
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Own the change management workstream on complex client engagements
- Partner with Engagement and Project Managers to create detailed OCM workplans and deliverable inventories
- Apply Argano's LIFT delivery methodology and tailor change strategies to client situations
- Build relationships with client business leaders, project sponsors, and functional stakeholders
- Lead change management strategies and plans to maximize adoption and minimize resistance
- Conduct change impact assessments and develop targeted intervention plans
- Develop stakeholder analysis and engagement plans
- Assess organizational readiness and surface risks throughout engagements
- Coach executives and senior leaders on active, visible change sponsorship
- Prepare leadership messaging, talking points, and facilitation support
- Design and execute end-to-end communications strategies, plans, calendars, and content
- Measure communication effectiveness and adjust based on feedback and engagement signals
- Support training strategy, design, development, and delivery
- Develop or support job aids, quick reference guides, and sustainment tools
- Contribute to Argano's OCM methodologies, tools, templates, and accelerators
- Lead OCM leading-practice capabilities within the community of practice
- Mentor junior OCM practitioners and analysts
- Build client relationships that generate expansion opportunities and long-term partnerships
- Contribute OCM expertise to proposals and business development pursuits
- Participate in OCM thought leadership and knowledge-sharing activities
Requirements
What you’ll need- Bachelor’s degree preferred; psychology, organizational behavior, communications, business, or HR disciplines are strong fits
- Advanced degree (MBA, MS in Organizational Development, I/O Psychology, or related field) is an advantage
- Prosci ADKAR certification or equivalent change management certification is strongly preferred
- Additional relevant credentials — CCMP, Kotter, LaMarsh, or similar — are valued
- 5+ years of hands-on organizational change management experience on complex, enterprise-scale transformation programs
- Demonstrated end-to-end OCM delivery capability — from change strategy through stakeholder engagement, communications, training, and sustainment
- Proven experience working directly with senior executives as an OCM coach and advisor
- Solid understanding of change psychology, resistance patterns, adoption curves, and progression from awareness to commitment
- Demonstrated ability to build and maintain relationships from front-line employees to C-suite executives
- Experience on large-scale organizational change efforts, including enterprise technology implementations, process transformation, restructuring, or post-merger integration
- Strong written and verbal communication skills; ability to craft audience-appropriate messaging and present confidently to senior stakeholders
- Ability to influence without formal authority, navigate ambiguity, and align diverse stakeholders
- Experience delivering OCM on enterprise technology implementations (ERP, HCM, CRM, SCM, or other platforms) preferred
- Familiarity with instructional design principles and adult learning theory preferred
- Experience with stakeholder analysis and engagement tools, change readiness assessments, and resistance management frameworks preferred
- Background across multiple industries preferred
- Experience managing or leading a small OCM team or workstream (4+ people) preferred
- Comfort building OCM methodologies rather than only applying an existing playbook preferred
Benefits
Comp & perks- Up to 50% travel to client sites, depending on project phase and engagement requirements
- Equal-opportunity employment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Change Impact AssessmentStakeholder AnalysisTraining Strategy DevelopmentResistance Management FrameworksEnd-to-End OCM DeliveryChange Readiness AssessmentInstructional Design PrinciplesEnterprise Technology ImplementationsOCM MethodologiesChange Psychology
Soft Skills
Relationship BuildingInfluencing Without AuthorityNavigating AmbiguityWritten CommunicationVerbal Communication
Tools & Technologies
OCM ToolsChange Management FrameworksCommunication PlansJob AidsQuick Reference Guides
Certifications & Qualifications
Prosci ADKAR CertificationCCMPKotter CertificationLaMarsh Certification
Industry Keywords
Enterprise-Scale TransformationProcess TransformationPost-Merger IntegrationChange ManagementOrganizational Development