Aristocrat

Compliance

• Communicate Regulatory Notifications and Technical Bulletins
• Prepare and submit compliance reports to senior management and regulatory bodies
• Advise management on trends and patterns affecting product and system approvals
• Monitor changes to rules, regulations, and legislative requirements across gaming jurisdictions
• Assess and test new and existing products for regulatory compliance
• Lead collaboration between studios and collaborators to ensure product specifications follow gaming guidelines
• Resolve regulator and test lab issues and create technical documents or white papers
• Travel to regulatory labs for hands-on testing and evaluation of Aristocrat products
• Coordinate and lead technical meetings with regulatory agencies and test labs
• Lead and supervise regulated field trial processes from pre-installation through completion
• Develop and implement technical compliance policies and procedures
• Maintain the Technical Compliance Jurisdictional Matrix for development teams
• Identify, assess, and mitigate technical compliance risks
• Safeguard game integrity through regulatory enforcement and corrective actions
• Advance regulatory issues and assign appropriate risk levels
• Support cross-functional projects and changing business priorities

Technical Compliance Analyst

QA Engineer

• Test native and hybrid mobile apps on iOS and Android devices
• Perform functional, regression, UI/UX, and compatibility testing
• Write and uphold test cases, checklists, and Software Test Development (STD) plans
• Resolve issues with Xcode, Android Studio, Proxyman, and Charles Proxy
• Inspect and debug network traffic, logs, and API calls
• Validate integrations with external third-party services and SDKs
• Work with real devices and simulators/emulators
• Report, track, and verify defects

QA Manual, Middle-Senior

Accounts Payable

• Coordinate the entire Accounts Payable process for the Americas region
• Ensure invoices are processed and payments are made promptly and according to regulations
• Identify, monitor, and resolve PO invoice coordination errors
• Drive backlog reduction related to PO automation with procurement, IT, and processing teams
• Manage intercompany settlements for Americas entities
• Monitor performance through dashboards and reports on metrics for the processing team in India
• Provide leadership with insight into backlog, exceptions, and regional AP performance
• Own and resolve Americas blocking issues with internal partners, vendors, and the global AP team
• Coordinate payment scheduling and processing of vendor and rental invoices across Americas countries
• Conduct monthly GRNI monitoring and reconciliation in alignment with GL expectations
• Serve as the regional Concur Administrator
• Manage Concur user support, policy application, and blocking issues
• Coordinate regional travel and expense submissions
• Manage exceptions and resolve inquiries
• Support statutory and regulatory requirements for each Americas country
• Ensure accurate documentation and timely audit response
• Participate in global and regional process improvement, automation, and AP alignment projects

Accounts Payable Regional Manager – Americas

Field Engineer

• Direct the efforts of the Field Engineer team to deliver technical assistance for sales account teams, development, engineering, product management, and tribal casino customers
• Coordinate Field Engineer group activities supporting client-facing units, product development, technical staff, product administration, and tribal casino customers
• Lead requirements analysis, project scheduling, defect triage, and process improvement initiatives
• Collaborate with departmental management and partners to achieve business goals
• Communicate expectations and provide mentorship to team members
• Ensure accurate documentation and timely reporting of project and process responsibilities
• Conduct corrective training and counseling to maintain compliance with company policies
• Lead research, design, and development phases, ensuring projects are completed on time and within budget
• Develop proposals, statements of work, designs, plans, and schedules
• Schedule and conduct technical and clerical training for new-hire Field Engineers
• Coordinate interviews for potential Field Engineer candidates
• Supervise work schedules and ensure compliance with local, state, and federal tribal gaming regulations
• Perform routine audits and inspections of Aristocrat equipment in customer server rooms

Field Engineering Supervisor

Security Operations

• Stay current on emerging cybersecurity threats, vulnerabilities, attack methods, and industry trends
• Educate, coach, and guide the team as a cybersecurity subject matter expert
• Define, communicate, and champion the cybersecurity vision and roadmap for the Technology Services Network Support environment
• Support and coordinate cybersecurity implementation efforts from planning through execution
• Evaluate vendors and OEMs and assess products and solutions against organizational cybersecurity requirements
• Focus on CrowdStrike, Palo Alto, and Rubrik platforms
• Develop, track, and present cybersecurity performance metrics through regular monthly reporting to leadership
• Present cybersecurity strategies, risks, and outcomes to senior leadership
• Develop detailed understanding of gaming infrastructure and related technologies
• Monitor alerts, logs, and platform health across endpoint, network, and backup systems
• Investigate, triage, advance, and document security incidents and operational issues
• Support WAN-connected gaming operations through issue isolation and technical response
• Build and maintain automation for monitoring, alerting, and reporting
• Maintain runbooks, procedures, incident records, and audit-ready documentation
• Support compliance efforts in a highly regulated gaming environment
• Perform additional cybersecurity or infrastructure-related tasks as assigned

Cyber Security Operations Analyst

Machine Learning Engineer

• Design, train, evaluate, and retrain machine learning models, especially recommender systems
• Support game features, player experience, and operational efficiency
• Own model performance monitoring, including drift, data quality, degradation, thresholds, and business health criteria
• Establish experimentation practices using model versioning and experiment tracking tools such as MLflow or Weights & Biases
• Establish model governance practices for production promotion and communication between MLOps and Data Science
• Create templates and cookiecutter scaffolding to standardise model and experiment structures, handoffs, and communication
• Build training and feature-engineering pipelines
• Write clean, production-ready Python and SQL
• Explore early-stage LLM, RAG, and agentic AI projects where valuable
• Develop simple interfaces such as Streamlit applications for non-technical users
• Collaborate with product, data, and engineering teams
• Communicate results, limitations, and recommendations to technical and business audiences

ML Engineer

People Operations

• Liaise with collaborators to gather and detail business requirements, translating them into clear functional requirements for system and process changes
• Conduct process discovery and requirements gathering sessions, documenting current workflows, identifying gaps, and capturing detailed requirements
• Build and maintain test plans, test cases, and test scripts, and support testing activities including user acceptance testing (UAT)
• Build, update, and maintain knowledge articles and process documentation for in-scope P&C services
• Coordinate planning and implementation of projects and initiatives across teams, vendors, and P&C Operations
• Track project progress, share updates, and complete deliverables
• Serve as a Tier 3 Subject Matter Expert, handling advanced issues and providing resolution support for complex cases
• Maintain consistency and standardization across processes, raising issues or risks as needed
• Support compliance and reporting efforts within the Service Delivery team
• Collaborate with internal teams and external partners to implement projects and initiatives successfully

Senior People & Culture Service Delivery Analyst

Procurement

• Formulate and uphold category strategies for assigned Professional Services categories
• Analyze internal spend, supplier landscapes, demand patterns, and external market intelligence
• Identify sourcing opportunities and category risks
• Lead complex end-to-end sourcing initiatives, including requirements definition, market analysis, supplier evaluation, negotiation, selection, and implementation
• Negotiate commercial terms, pricing models, service levels, and contractual conditions
• Establish commercial frameworks for consulting, advisory, agency, legal, recruitment, and contingent labor engagements
• Develop supplier segmentation and governance models based on spend, criticality, performance, risk, and strategic importance
• Advise senior leaders and functional collaborators on procurement matters
• Ensure sourcing and contracting activities align with procurement policies, delegated authorities, legal requirements, and internal controls
• Use spend analytics, market intelligence, supplier data, and performance metrics to inform category decisions and evaluate outcomes
• Provide category expertise, mentorship, and support to sourcing colleagues and business collaborators

Senior Category Manager – Professional Services

Risk

• Continually identify and assess conditions that may present risks to the business and consumers
• Implement strategies to mitigate risks and ensure regulatory obligations are met
• Monitor and review financial transactions for accuracy and compliance with company policies
• Identify and investigate suspicious activities or transactions to prevent and mitigate fraud
• Analyze transaction patterns and user behaviors to detect potential risks and fraudulent activities
• Process and verify customer cash outs, ensuring transactions are legitimate and accurately recorded
• Collaborate with customer service and other departments to resolve payment issues and address customer concerns
• Monitor and report on processed documents; build activity and incident reports
• Conduct compliance and risk assessments for online payouts
• Document and communicate key risk factors affecting online payments
• Research and verify transaction details for accuracy and legitimacy
• Operate computer systems and related peripheral equipment

Fraud and Risk Operator

Customer Support

• Answer incoming calls and emails about Games, Systems, and Hardware issues
• Gather case details, enter data into Remedy System/Salesforce, and dispatch cases to appropriate support groups
• Provide front-end/first-level application support for web-based applications and inquiries
• Maintain personal Service Level Agreements and team goals according to established guidelines
• Use accurate problem logging, issue tracking, and auditing procedures
• Verify outstanding customer issues daily through completion
• Maintain the security and integrity of Service Support Computers and proprietary materials
• Notify the Supervisor and Manager immediately of security breaches
• Identify application software training needs for the Service Support Group
• Cross-train backup and new personnel as needed
• Maintain Remedy for customer additions, changes, and deletions
• Meet daily shift and attendance requirements
• Adapt to schedule changes with advance notice
• Perform other duties as assigned

Service Support Representative

Technical Project Manager

• Take full responsibility for delivering product and technology projects from initial planning to launch and subsequent operational transition
• Partner with Product Managers, Engineering Managers, Architects, and Technical Leads to align delivery plans with business priorities
• Drive execution of roadmap commitments, ensuring delivery achievements are met and dependencies are actively managed
• Facilitate planning activities, sprint execution, release readiness, and cross-team coordination
• Identify delivery risks early and drive mitigation actions to maintain predictable outcomes
• Ensure teams maintain focus on quality, scalability, performance, and operational readiness throughout the delivery lifecycle
• Coordinate release scheduling and deployment activities across multiple teams and products
• Manage cross-functional dependencies relating to environments, integrations, certifications, and third-party services
• Support release governance processes, including change management and readiness reviews
• Ensure production releases are delivered safely, consistently, and with minimal operational impact
• Maintain clear visibility of program status, achievements, risks, dependencies, and delivery performance
• Act as the operational link between Product, Engineering, Architecture, Compliance, and Operations

Technical Delivery Manager

Product Manager

• Support planning and execution of go-to-market activities for Gaming Operations product launches
• Coordinate cross-functional launch readiness activities across Product Management, Studios, Gaming Operations, Marketing, Compliance, Market Planning, Customer Success, and Sales
• Track launch achievements, dependencies, and deliverables to support product commercialization and deployment
• Support launch readiness reviews by gathering information, maintaining documentation, and monitoring action items
• Develop and maintain launch plans, deployment schedules, product documentation, and communication materials
• Facilitate transition of products from approval and readiness into market deployment
• Monitor product launch performance, customer adoption, and portfolio metrics, providing insights and recommendations
• Analyze customer, market, and operational data to identify trends, opportunities, and risks
• Prepare reports, presentations, and status updates for leadership and cross-functional team members
• Support standardization and continuous improvement of launch processes, tools, governance, and reporting practices
• Monitor competitive products, industry trends, and market conditions
• Assist Product Managers with portfolio planning, product lifecycle activities, and strategic initiatives

Associate Product Manager – Gaming Ops

Data Engineer

• Design, develop, and deploy scalable analytics, automation, and AI-enabled solutions supporting Global Supply Chain operations
• Build supply chain applications and workflow tools improving planning, procurement, logistics, and operational decision-making
• Develop and maintain Python-based solutions, automation scripts, and data-driven applications
• Design, build, and optimize data structures, pipelines, and self-service analytics capabilities within Snowflake
• Collaborate with business partners to identify automation, process improvement, and operational efficiency opportunities
• Translate business requirements into scalable technical solutions delivering measurable value
• Support forecasting, scenario planning, inventory optimization, and decision-support capabilities
• Develop and enhance reporting, analytics, and business intelligence solutions for supply chain operations
• Ensure data quality, reliability, and performance across analytics applications, data pipelines, and reporting solutions
• Partner with Enterprise Data & Analytics and other technical teams on data standards, governance practices, and platform strategies
• Provide technical leadership, mentoring, and best-practice guidance across analytics, AI, and data engineering initiatives
• Research and evaluate emerging technologies, AI capabilities, and analytics tools for continuous improvement and innovation

Senior Supply Chain Data Engineer

Program Manager

• Lead end-to-end delivery of complex, cross-functional programs with enterprise visibility and business-critical outcomes
• Translate strategic objectives into actionable delivery plans, success measures, governance routines, and ownership models
• Partner with business leaders to define success measures, connect delivery plans to measurable business objectives, track benefits realization, and ensure business value
• Establish and maintain executive-level program artifacts, dashboards, reporting, and performance metrics
• Identify, assess, escalate, and resolve risks, issues, dependencies, decision points, and delivery constraints
• Facilitate governance forums, leadership reviews, and decision-making routines
• Influence cross-functional teams without direct authority by clarifying scope, sequencing, commitments, trade-offs, and success measures
• Improve standards, delivery methodologies, tools, templates, and reporting practices
• Mentor less experienced team members
• Align delivery plans with quantifiable business objectives, customer impact, financial considerations, and executive-level success metrics

Senior Program Manager

Operations

• Install, support, and troubleshoot Oasis 360 Casino Management System software products
• Collaborate with customer representatives to plan system access rights and enter configurations
• Configure and troubleshoot third-party products such as printers, scanners, and card readers
• Validate the accurate operation of equipment, system capabilities, and reports
• Deliver classroom training on Oasis 360 Management System modules and partner products
• Schedule post-installation meetings with Support, PMO, Product, and D&D to report software issues
• Monitor service activities and escalate issues as necessary to ensure customer happiness
• Build customer advocacy for Aristocrat products and services by setting the industry standard
• Ensure flawless installations and support onsite and virtually