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Posted: 10/20/2026Assurance Technology Manager
Baker Tilly USCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing Assurance technology operations, including user support, implementation initiatives, and data workflows. Proficient in leading teams, ensuring data integrity, and facilitating technology transformation aligned with organizational goals.
Highest-signal resume keywords
Assurance Technology Operations ManagementData Workflows CoordinationTroubleshooting And Problem-SolvingTraining And Documentation DevelopmentTechnology Implementation Support
About the role
Key responsibilities & impact- Lead and coordinate Assurance technology operations, user support, implementation initiatives, and technology transformation efforts
- Provide oversight, coaching, and direction to Assurance Technology support personnel and coordinate day-to-day support operations
- Manage support queues, service levels, tracking records, and issue escalation processes
- Serve as an escalation point for complex technology, data, and process issues
- Monitor support trends and recurring issues to identify opportunities for user education, process improvement, and stronger support practices
- Support implementation of Assurance technology initiatives and software rollouts, including post-implementation support and issue resolution
- Coordinate APF testing, implementation, operational support, and migration activities
- Oversee trial balance and engagement data migration activities; validate migrated information, identify exceptions, and coordinate resolution
- Support engagement teams during technology transition activities and identify implementation risks or issues
- Promote data quality across Assurance platforms and support improvements to data integrity and consistency
- Provide oversight and support for the Assurance technology portfolio
- Coordinate operational support for software and related data workflows, including PDF data extraction and journal entry testing support
- Maintain user guides, FAQs, training materials, process documentation, support documentation, and knowledge base content
- Support training programs and technology enablement initiatives
- Support implementation, adoption, and operational workflows for emerging Assurance technologies, including AI-enabled audit tools
- Identify opportunities to improve, standardize, and scale technology-related processes and support long-term technology transformation initiatives aligned with APF
Requirements
What you’ll need- Bachelor's degree or equivalent educational background in accounting, finance, business, information systems, technology, or a related field
- Minimum 5 years experience in supporting Assurance or audit technology operations, platform administration, technology implementation, data workflows, or a related business technology environment
- Demonstrated ability to lead, coach, and coordinate support personnel and to manage service levels, priorities, and issue escalations
- Strong troubleshooting, analytical, and problem-solving skills with the ability to coordinate resolution of complex technology, process, migration, and data issues
- Strong attention to detail and commitment to data completeness, accuracy, integrity, and consistent process execution
- Strong organizational and time-management skills with the ability to manage multiple operational and implementation priorities
- Strong written and verbal communication skills, including the ability to develop clear documentation, knowledge resources, and training materials and to work effectively with engagement teams and other stakeholders
- Ability and willingness to learn and support evolving Assurance technology platforms, data analytics workflows, APF technologies, and AI-enabled audit tools
Benefits
Comp & perks- Comprehensive compensation and benefits package to eligible employees
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data MigrationProcess ImprovementTechnology ImplementationPlatform AdministrationPDF Data ExtractionAI-Enabled Audit ToolsAnalytical SkillsIssue Escalation ManagementOperational SupportUser Support Coordination
Soft Skills
LeadershipCoachingAttention To DetailOrganizational SkillsCommunication Skills
Industry Keywords
AssuranceAudit TechnologyData IntegrityEngagement TeamsAPF TechnologiesTechnology TransformationKnowledge Base ContentTraining ProgramsOperational WorkflowsUser Education