Bank of America

Compliance

• Lead and execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function
• Execute processes and tools to drive adherence to enterprise-wide standards
• Support quality assurance and quality control through ongoing control monitoring and testing
• Identify issues and control improvements for remediation and build action plans and milestones
• Lead policy and regulation oversight, including applicability, impact assessment, remediation, adherence, evidence collection, control assessment, and documentation review
• Review and challenge impact assessment responses for accuracy, completeness, timeliness, consistency, and appropriate interpretation
• Partner with global stakeholders on cross-regional initiatives and develop applicability and impact documentation
• Mentor and guide less experienced associates
• Establish operating routines, manage stakeholders, and escalate at-risk activities
• Prepare reporting of regulatory adherence activities for Business Control Management and FLU Executives
• Lead assessment of risk and control environment for Client Operational Services
• Implement optimized controls and enhanced QA practices
• Manage team member performance and productivity for quality inspection reviews
• Ensure timely QA execution, including control execution, case management, and results reporting
• Manage and review front line unit responses for regulatory exams, internal audits, and monitoring reviews
• Ensure accurate data and inspection metrics for governance dashboard reporting

Business Control Manager – Regulatory Adherence

Banker

• Engage clients in the lobby and educate them about self-service resources
• Assist clients with mobile banking, online banking, and ATM transactions
• Accurately and efficiently process cash transactions
• Conduct deep conversations to understand clients’ financial and life priorities
• Connect clients with solutions that meet their financial goals
• Execute the bank’s risk culture and pursue operational excellence
• Build relationships with clients to meet financial needs
• Follow established processes and guidelines while complying with applicable laws and regulations
• Partner with small business, lending, and investment experts to grow business knowledge and networks
• Manage financial center traffic, appointments, and outbound calls
• Drive the client experience
• Manage cash responsibilities

Relationship Banker – Spanish Required

Business Analyst

• Support the development and execution of strategic initiatives and/or processes aligned to functional-area and business priorities
• Define, develop, execute, monitor, and refine strategic initiatives and processes with key stakeholders and internal partners
• Serve as a strategic partner to Region Executives and key Line of Business stakeholders
• Provide executive-level business insights, performance analysis, reporting oversight, and program leadership
• Drive complex initiatives and translate data into actionable recommendations
• Build and maintain relationships with senior leaders and influence across organizational boundaries
• Collaborate with cross-functional partners to support business objectives and drive operational excellence
• Build and/or execute business initiatives and processes while partnering with stakeholders
• Solve complex problems using subject matter expertise and technical knowledge of the business
• Perform analytics, assessments, and interpretation of data to identify opportunities, derive insights, and measure outcomes
• Develop strategic and tactical plans to advance business goals and objectives
• Conduct pricing analysis, statement reviews, cost comparisons, and pricing proposals
• Provide national support for Merchant Field Sales, Centralized Sales, and Retention teams, including onboarding, product support, buyers’ remorse, and technology support

Business Analyst Manager – Merchant Pricing

• Engage clients in the lobby to educate and assist them with transactions through mobile banking, online banking, and ATM self-service resources
• Accurately and efficiently process cash transactions
• Conduct deep conversations to understand clients’ financial and life priorities
• Connect clients to solutions that meet their financial goals
• Execute the bank’s risk culture and strive for operational excellence
• Build client relationships to meet financial needs
• Follow established processes and guidelines while adhering to applicable laws and regulations
• Partner with experts in small business, lending, and investments to grow business knowledge and network
• Manage financial center traffic, appointments, and outbound calls
• Drive the client experience
• Manage cash responsibilities

Relationship Banker

Project Manager

• Drive integrated execution across governance, data products, technology, and adoption workstreams
• Build and manage program plans, milestones, resources, dependencies, risks, issues, decisions, and executive reporting
• Translate strategy into action, establish clear accountability, remove barriers, and keep delivery on track
• Lead governance and stakeholder routines, ensuring timely decisions, transparent communication, and effective escalation
• Partner across business, technology, data, product, controls, and change teams to sequence delivery and enable certified data products and AI capabilities
• Champion onboarding, communications, training, and adoption while identifying opportunities to simplify workflows and strengthen the operating model
• Align investments and resources to enterprise priorities and measurable Responsible Growth outcomes

Senior Project Manager – Enterprise Analytics Transformation

Engineer

• Design, develop, test, and implement common, reusable, and scalable software components
• Enable Global Risk Management’s data and analytical capabilities
• Apply quantitative methods to meet business, risk management, and regulatory requirements
• Understand financial data schemas, flows, scale, issues, and controls
• Build performant big data pipelines
• Deliver high-quality code for model and testing processes
• Collaborate with modelers, risk managers, technologists, process owners, data owners, Front Line Units, and Technology teams
• Assess current-state processes, data, flows, and risks and design future-state technology solutions
• Develop and deploy scalable analytical solutions using software engineering, big data, data science, risk management, and AI patterns
• Source, validate, and analyze large and complex datasets
• Implement governance, security, observability, and auditability controls for AI-enabled solutions
• Monitor performance, drive process optimization, and enhance solutions through testing, feedback loops, automation, and responsible AI adoption
• Build subject matter expertise in bank processes, underlying data, flows, and controls

Quantitative Engineer

• Design, develop, test, and implement common, reusable, and scalable software components
• Enable Global Risk Management’s data and analytical capabilities
• Apply quantitative methods to meet line-of-business, risk-management, and regulatory requirements
• Understand financial data schemas, flows, sizes, issues, and controls
• Build performant big-data pipelines
• Deliver high-quality code for model and testing processes using software development lifecycle principles
• Collaborate with modelers, risk managers, technologists, process owners, data owners, Front Line Units, and Technology teams
• Assess current-state processes, data, flows, and risks and design future-state technical solutions
• Design, build, document, and deploy scalable analytical solutions using software engineering, big data, data science, risk management, and AI patterns
• Source, validate, and analyze large and complex datasets
• Implement governance, security, observability, and auditability controls for AI-enabled solutions
• Monitor performance, drive process optimization, and enhance solution effectiveness through testing, feedback loops, automation, and responsible AI adoption

Product Manager

• Develop a deep understanding of business applications, technology platforms, and software delivery processes
• Support specialized information security and application security risk discussions
• Partner with LOB CIOs, CTOs, application development teams, architects, and technology partners
• Serve as the primary technical reviewer and adjudicator for application security findings generated through Checkmarx One and other approved security testing technologies
• Review, analyze, validate, and disposition application security findings using evidence-based technical analysis
• Independently validate vulnerability findings rather than relying solely on automated scanner results, developer rationale, AI-generated recommendations, or previous dispositions
• Analyze source code, application architecture, APIs, business logic, trust boundaries, data flows, and software design patterns
• Evaluate exploitability, reachability, attack paths, compensating controls, exposure conditions, and real-world security risk
• Review and validate developer-submitted adjudication requests, including Proposed Not Exploitable determinations and supporting evidence packages
• Partner with development teams, architects, security engineers, product owners, and risk partners to drive secure development practices, vulnerability remediation, and risk-based security decision making across the enterprise

Product Manager – Tech Delivery, Application Security Adjudication, Risk Management

• Engage clients in the lobby to educate and assist them with transactions through mobile banking, online banking, and ATM self-service resources
• Accurately and efficiently process cash transactions
• Have deep conversations with clients to understand their financial and life priorities
• Connect clients with solutions aligned to their financial goals
• Execute the bank’s risk culture and strive for operational excellence
• Build relationships with clients to meet financial needs
• Follow established processes and guidelines while adhering to applicable laws and regulations
• Partner with experts in small business, lending, and investments to grow business knowledge and network
• Manage financial center traffic, appointments, and outbound calls
• Drive the client experience
• Manage cash responsibilities

Bilingual

• Serve as the first point of contact for financial center clients
• Uncover personal banking needs of individual and small business clients
• Offer appropriate banking solutions and connect clients to specialists
• Deepen client relationships through platform services
• Support clients with self-service and transactional activities
• Provide exceptional client care and conduct outbound calls
• Perform consistent client follow-up routines
• Partner with teams to provide consumer and small business solutions, services, and strategies
• Educate and train clients on simple transactions through self-service technologies
• Use resources, technologies, and processes to optimize client experience and operational accuracy
• Open accounts, perform account maintenance, and conduct Digital Assisted Shopping
• Manage client interactions while meeting regulatory requirements

Senior Banker, Bilingual Mandarin

• Engage clients in the lobby to educate and assist with transactions through mobile banking, online banking, and ATM self-service resources
• Accurately and efficiently process cash transactions
• Conduct in-depth conversations to understand clients’ financial and life priorities
• Connect clients to solutions that meet their financial goals
• Execute the bank’s risk culture and strive for operational excellence
• Build relationships with clients to meet financial needs
• Follow established processes and guidelines while adhering to applicable laws and regulations
• Grow business knowledge and network by partnering with experts in small business, lending, and investments
• Manage financial center traffic, appointments, and outbound calls
• Drive the client experience
• Manage cash responsibilities

Associate

• Provide client service support to potentially multiple Financial Advisors
• Support enterprise strategic objectives, operational excellence goals, and client advocacy within the Financial Advisor's business
• Customize solutions based on specific client and advisor needs
• Serve as the most frequent point of contact within Merrill for client service needs
• Educate clients on the bank's service and banking offerings
• Ensure timeliness, accuracy, and completeness in client materials
• Follow up on client and Financial Advisor requests
• Help ensure practices align with bank policies and procedures
• Protect clients and manage risk
• Identify, deepen, and maintain client relationships
• Promote incorporation of banking into clients' day-to-day practices and communicate outputs to Financial Advisors
• Support day-to-day team activities, including covering roles during absences or seasonal increases in need
• Lead with a client-first mindset

Registered Wealth Management Client Associate

Attorney

• Provide legal counsel to multiple Front Line Units regarding residential mortgage loan servicing
• Advise on custom mortgage loan products, loss mitigation, workouts and loan modifications
• Review legal contracts and documents and conduct legal research
• Analyze legal issues and implications involving consumer banking and wealth management products, services and regulatory matters
• Communicate clear, concise, actionable and business-informed legal advice, including occasionally to leadership
• Interpret rulings, laws and regulations from a compliance and business control standpoint
• Draft, review and/or negotiate complex legal documents, including engagement letters, debt agreements, offering documents and legal opinions
• Gather, assess and evaluate information to make judgments or inferences
• Support company responses to government agency examinations and investigations, enforcement actions, private complaints and litigation
• Provide legal support for residential mortgage servicing, including GCSAG default servicing for Custom mortgage and additional Custom mortgage support
• Support client escalations, daily advice, Dodd-Frank compliance, servicing questions, legal/compliance matters related to default servicing and general legal advice

Attorney – Residential Mortgage Servicing

• Provide legal counsel and manage corporate governance activities supporting the boards of Bank of America Corporation, its wholly owned nationally chartered bank subsidiaries, and other U.S. subsidiaries
• Advise on corporate governance matters
• Support board and committee processes
• Provide legal guidance related to the responsibilities of the U.S. Office of the Corporate Secretary
• Partner with the Operations and Technology Enablement team
• Manage matters within the Office of the Corporate Secretary's remit
• Support effective execution of governance and operational activities
• Analyze legal issues and implications related to corporate functions
• Communicate clear, concise, actionable, and business-informed legal advice, including occasionally to leadership
• Interpret rulings, laws, and regulations
• Draft, review, and/or negotiate complex legal documents, including regulatory filings, engagement letters, offering documents, and legal opinions
• Gather, assess, and evaluate information from various sources to make judgments or inferences

Attorney – US Corporate Governance, Board Support

Manager

• Ensure regulatory compliance and corporate mandates for administrative and operational activities in the Consumer Investment Self-Directed space
• Limit risk and financial exposure to the business unit and Firm
• Supervise frontline units’ adherence to Firm policies and procedures
• Partner with CICS&RM leadership to communicate trends and resolve escalations
• Review and approve activities and determine appropriateness within the Self-Direct space
• Reference policies or procedures to assist associates with questions
• Provide backup coverage when peers are out of office or capacity needs arise
• Partner with other lines of business on questions and requests
• Escalate trends identified in reviews and leverage peers across lines of business to resolve issues
• Join or lead initiatives and process improvement opportunities
• Assist with training, coaching, and preparation/approval of associates and Supervision resources

Business Control Manager – Regulatory Adherence

Relationship Banker – Spanish Required

Business Analyst Manager – Merchant Pricing

Relationship Banker

Senior Project Manager – Enterprise Analytics Transformation

Quantitative Engineer

Quantitative Engineer

Product Manager – Tech Delivery, Application Security Adjudication, Risk Management

Relationship Banker

Senior Banker, Bilingual Mandarin

Relationship Banker

Registered Wealth Management Client Associate

Attorney – Residential Mortgage Servicing

Attorney – US Corporate Governance, Board Support

Supervision Manager