Beth Israel Lahey Health

Per Diem

• Perform procedures to provide emergency care under the direction of a registered nurse
• Provide comfort and safety for patients
• Facilitate optimal patient outcomes in the emergency care setting
• Contribute to collaborative team-based patient care
• Support the Hospital’s mission to care, heal, and excel in service to the community

ED Tech, Per Diem

General

• Provide compassionate personal care and homemaker services for patients when appropriate
• Maintain a safe and healthy environment as directed by the IDT plan of care
• Assist patients with personal hygiene and grooming, including bathing and mouth, skin, nail and hair care
• Assist patients with toilet facilities, including bed pans
• Provide skin care and observe pressure areas and sores
• Assist patients in and out of bed using safe transfer techniques and applicable lifting equipment
• Assist patients with walking using walkers, canes and wheelchairs when applicable
• Assist with cuing of self-administered medications
• Assist with meal preparation and feeding when required
• Observe, report, and document patient status and care provided
• Take and record vital signs as directed
• Practice basic infection control procedures
• Document patient functioning and changes in status for the hospice nurse case manager
• Maintain a clean, safe and healthy environment in the patient’s home
• Recognize emergencies and contact emergency personnel and supervisor when necessary
• Understand the physical, developmental and emotional needs of the populations served
• Treat the patient and their property with respect

Hospice Aide

Physician Assistant

• Assist in delivering high-quality, safe clinical care as part of a high-performing clinical team
• Enhance patient satisfaction and provider efficiency through collaborative patient care
• Work with healthcare providers on daily needs and schedules
• Take patient vital signs
• Document medical history in the EMR system
• Provide patients and families with medical information
• Support timely delivery of patient care

Medical Assistant – Urology

Manager

• Oversee all day-to-day operational and managerial duties for a high-volume, multi-provider Primary Care practice
• Collaborate with operational and clinical leaders to promote outstanding medical care, service, and operational efficiency
• Develop staff through coaching, feedback, performance evaluations, and learning opportunities
• Support patient access, scheduling efficiency, quality customer service, and continuous process improvement
• Maintain relationships with staff, providers, and leaders and promote caregiver engagement
• Review data and metrics, lead change, and partner with Human Resources
• Interview, hire, develop, evaluate, schedule, and retain staff
• Implement policies and procedures and monitor compliance and revenue cycle processes
• Participate in annual budgeting and maintain expense controls
• Oversee patient charges, daily cash records, copays, payroll, supplies, inventory, facilities, and safety/infection control
• Coordinate provider schedules, on-call schedules, staffing coverage, meetings, and communication
• Act as liaison between support staff and providers
• Perform other duties as needed or directed

Practice Manager

Therapist

• Plan, organize, collaborate, and direct home care services.
• Coordinate patient care for assigned temporary caseload, including delegation and supervision of COTA staff, patient condition change visits, and completion of OASIS time points.
• Complete and document initial patient and family assessments to determine home care needs.
• Develop, initiate, and revise patient-specific plans of care.
• Initiate preventive and rehabilitative therapy procedures; administer medications and treatments as prescribed.
• Counsel patients and families regarding therapy and related needs.
• Provide health care instructions according to assessment and plan of care.
• Instruct, supervise, and evaluate home health aide care every two weeks as necessary.
• Manage episode or coordination of care with primary disciplines.
• Identify and implement discharge planning needs.
• Communicate with physicians regarding patient needs and changes in condition; obtain physician orders.
• Attend case conferences and team meetings.
• Coordinate care plans with COTAs, team disciplines, community providers, insurance case managers, elder services, and protective services.

Occupational Therapist, Home Health – Per Diem

Phlebotomist

• Provide phlebotomy and phlebotomy-related services for all patients
• Validate or update patient demographics and information in BILH computer systems, or collect and enter demographics, insurance information, and lab test orders
• Collect blood specimens using venipuncture and capillary techniques for all age groups
• Prepare specimens for courier transport to a BILH laboratory
• Perform administrative and clerical duties to open, operate, and close Patient Service Centers
• Assist with training, coaching, and mentoring PSC Phlebotomists when requested
• Travel to additional Patient Service Centers and doctors’ office sites when needed
• Comply with departmental policies and procedures
• Report to, receive training from, and take direction from the Phlebotomy Supervisor
• Participate in laboratory QA programs, competency assessments, and continuing education
• Provide services that meet patient and provider needs and support patient satisfaction
• Perform other similar tasks requested by the Phlebotomy Supervisor or Manager of BILH Phlebotomy Services

Lead Phlebotomist

Nurse

• Coordinate and facilitate quality clinical management of a broad-based outpatient population across the continuum of care
• Collaborate with providers on preventive care, evidence-based chronic disease management, and care coordination
• Provide general and specific healthcare education and help patients identify and monitor self-management goals
• Collaborate with community-based providers and follow up on emergency department visits and inpatient discharges
• Assist providers with examinations, treatments, and procedures
• Provide skilled telephonic triage, assessment, education, healthcare coordination, and community-resource coordination
• Perform direct patient care, including Annual Wellness Visits and Chronic Care Management
• Manage INR and provide Coumadin teaching using a standardized protocol
• Administer vaccines and medications according to provider orders and BIDHC medication-administration policies
• Perform nursing activities such as wound care and point-of-care testing
• Document patient care in the Electronic Health Record
• Schedule tests and specialty-care referrals
• Monitor and ensure follow-up of abnormal test and imaging results
• Oversee clinical-supply and equipment inventory and ordering
• Ensure safe collection, storage, and processing of biologic specimens
• Provide oversight, delegation, education, and training to MAs, Certified Nursing Assistants, Nursing Students, and practice staff
• Maintain clinical knowledge, skills, and compliance with mandatory annual training
• Protect patient health information and promote patient-safety practices; promptly report adverse events and near misses

Team Nurse

• Provide phlebotomy and phlebotomy-related services for all patients
• Validate or update patient demographic and other information in the BILH computer system
• Collect and accurately enter demographic information, insurance information, and lab test orders
• Collect blood specimens through venipuncture and capillary techniques for all age groups
• Prepare specimens for courier transport to a BILH laboratory
• Perform administrative and clerical duties to open, operate, and close the Patient Service Center daily
• Assist with training, coaching, and mentoring PSC Phlebotomists when requested
• Travel to additional Patient Service Centers and doctor’s office sites when needed
• Comply with departmental policies and procedures
• Report to, receive training from, and take direction from the Phlebotomy Supervisor
• Participate in laboratory quality assurance programs, competency assessments, and continuing education
• Provide services that meet patient and provider needs and support patient satisfaction
• Perform other similar tasks requested by the Phlebotomy Supervisor or Manager of BILH Phlebotomy Services

Phlebotomist – Lab Outreach

Nurse Practitioner

• Perform history and physical examinations
• Formulate care plans
• Order and interpret laboratory and diagnostic tests
• Provide education to patients and families
• Assist in orthopaedic surgeries
• Independently manage an outpatient clinic schedule
• See patients for post-operative visits, follow-up care, evaluations, and injections
• Maintain an autonomous patient panel and schedule with direct physician support available
• Partner with a surgeon specializing in general Orthopaedics, sports-related procedures, shoulder replacements, and total knee replacements
• Educate and serve as a clinical resource for staff through consultation, education, literature review, seminars, and conferences
• Coordinate safe, effective, efficient, timely, patient-centered care
• Liaise between visiting nurses, clinical staff, and consult services
• Consult physicians or surgeons on complex diagnoses
• Document clinical encounters clearly, precisely, and promptly
• Collaborate with health professionals to determine patient and family health needs
• Demonstrate and role-model an interdisciplinary approach to patient care

Physician Assistant/Nurse Practitioner, Orthopaedics

• Perform administrative and clinical functions supporting efficient orthopedic practice operations
• Greet patients and provide courteous assistance by phone and in person
• Perform medical assisting duties including vital signs, height and weight, EKGs, phlebotomy, and assistance during routine procedures
• Clean, organize, stock, and prepare patient care areas
• Escort patients to radiology, laboratory, and other ancillary service areas
• Monitor, order, clean, sterilize, and maintain medical equipment and supplies
• Review medication lists in the electronic medical record for licensed practitioner review
• Perform point-of-care testing and specimen collection while implementing quality-control standards
• Provide patient instructions for tests and procedures
• Queue prescription renewals and enter or scribe clinician-directed orders in OMR
• Document completed tasks in OMR for facility billing
• Schedule diagnostic and laboratory tests and verify insurance, prior authorizations, referrals, and pre-certifications
• Prepare schedules, patient charts, medical correspondence, and other clinical documents
• Perform patient check-in, registration, demographic and fiscal verification, copayment collection, and health care proxy verification
• Record appointment cancellations and no-shows in the computer system
• Monitor patient and visitor flow, communicate delays, answer and screen telephone calls, and liaise between patients and practice staff
• Maintain organized and stocked waiting-room materials